The pharmacist and staff at the West Reading Drug Store are always ready to answer your questions…read moreand provide advice about medications.

I love this local pharmacy. Everyone is extremely helpful and nice…read more They have a great selection of gift items.

Sent email explaining trouble for deliveries. Got a call was not home, so called next morning to…read moreask for someone specific. I called, got a woman and asked for the person on the voicemail. The woman NOT the one I was supposed to get, started yelling at me why I didn't answer the phone the day before about getting delivery. (I do NOT have a cell phone and I think this (they) person thought I did. I was a bit ruffled at getting yelled at. I proceeded to say (and I bet nobody HEARD what I said) only this woman. I said I have LIFE TO LIVE, I have to grocery shop, doctors appointments and other things to do. NOW that is what I said and unless it was on speakerphone NOBODY else heard this. Her response in a nasty tone was.... THIS IS GOING TO BE A PROBLEM. So I hung up. Why? I said I HAVE LIFE TO LIVE and she was telling me that WAS GOING TO BE A PROBLEM. I never, NEVER expected a HEALTH CARE PROFESSIONAL to tell someone that my LIFE WAS A PROBLEM. i am disabled and have problems moving around. This is how they treat disabled people? The list of medications would give a picture of what ailments I have but that did not matter. I tried to make sure by email that we could all be on the same page. This did not matter to that woman. She yelled at me. She said my life did not matter. It is more important getting my medications than it is for me to live. How unwarranted. How sick. Also has ANYONE heard that delivery of medication is done each and every time a prescription is filled? The very first day they delivered they tried to deliver TWICE, to me once and to Denise once. In other words, I guess their policy is once they fill a med, they deliver it. Exactly how can someone be HOME all day waiting for meds? That is why I sent the email. To get them to accumulate both mine and Denise's meds into one delivery day, a day that both they and we agreed upon. That would have been fine until I got the woman who said delivery is MORE IMPORTANT THEN LIVING MY LIFE. How sad for that woman when she yells at a customer and tells them their life is not important. Maybe you will have better luck?

The folks behind the counter at Esterbrook are very cold and nasty. I've shopped there a few times…read moreand they act like they don't want to answer questions or ring up my sales. What really soured me was an incident during the height of the COVID pandemic. My friend got the COVID vaccine at Esterbrook when it was very hard to get. She was just there picking up a Rx and asked if they were giving it. Though the official answer was no, the pharmacy called her later that day to come over and get the vaccine since they had leftover that they'd have to otherwise toss. They even called her a few times after that and allowed her husband and adult children (who were not eligible at the time) to get it. My friend suggested I call them since I live just a few blocks away. I called and asked if I could get the shot should they have leftover vaccines at the end of the day. The answer was a hard NO and they refused to put me on a waiting list although they offered that alternative to my friend. I was surprised and disappointed to find this pharmacy is affiliated with West Reading Drugstore. Disappointed because two stores with the same owner could be so drastically different. I love West Reading Drugstore. The staff and pharmacists there are so friendly and helpful. I feel valued and look forward to returning. My sister comes to visit from the Midwest and she loves to go there whenever she's in town. I won't shop at Esterbrook any more.

I'm not sure why, but over half of the shelves are empty. I have never been to a drugstore that…read morewas pit of pepto and most kinds of bandaid. Also the phone rarely gets answered, and some of the people working the pharmacy are amazingly rude. You would be better off going to a different pharmacy at this point.

This must be the worse pharmacy that I have ever been to they never have what is sent by the doctor…read moreand they rarely pick up at the pharmacy when you call and when they do, you get someone rude to the patients. Now I know why they have a low rating they need new staff.

I went to pick up a bottle of ketchup and the price was 8.29 !!!! For a bottle of ketchup? Never…read morewill I pay that anywhere

Today I went to this location to pick up children's tylenol for my 5 year old. I arrive at the…read morecounter to pay for the tylenol and gatorade. The woman asked for my License...It took me a few moments to respond as I was taken a back by this request. I responded " huh why". Cashier advises me that because of what's in the tylenol? Have we no common sense anymore in our society. I mean what the hell is a 45 year old man buying children's tylenol for anyway. I do not have high hopes for the future of this country. We are completely screwed as a society. I guess every empire must fall sooner or later.

Excellent service and a very friendly and knowledgeable staff to assist you with questions or…read moreconcerns.

Very helpful- minimal wait time Get all our immunizations…read morehere- very personalized service.Deepak gives a lot back to the community.

This Walmart is clean and well organized. The products are stocked properly and inventory seems to…read morebe well maintained. There's ample parking including many spaces for handicap spots. The doors are automated for wheelchair accessibility. The lot has a good number of spaces dedicated to people that placed orders online or via the app. In addition to being able to order a head and pay for your items via the app, the app is also great for finding items within the store. They can tell you the specific aisle of the item that you're looking for, provided that it is in stock.

I stop in here whenever I need something I could get just as cheaply on Amazon but need faster. If…read moreyou know your way around a Wal-Mart you can go grab your item and self-checkout pretty quickly.

Their Drive thru personnel need to learn how to speak to people who aren't feeling well. I was sick…read morewith the stomach flu and went to pick up my prescription. The less than enthusiastic clerk at the window told me I needed to come inside (I love been here before ) why do I need to come inside? Her response was because you need to come inside. Once inside, I waited in line 20 minutes, and needing a bathroom. I asked if there was a bathroom that I could use. The young man at the counter told me I needed to ask someone upfront if I could use the restroom. Well, how about I just get my meds and run home and pray everything stays where it should be? I only live a few minutes down the road. When it was my turn in line, I got my prescription and was leaving, it was then I realized there was only ONE of my two prescriptions in the bag. I had to return, and wait in line yet again. the pharmacist told me they didn't have my prescription. I had just left my doctors office and they had sent it over electronically. (You had this one, why would they not send both?) I was there when they did it. They told me it was done before I left. Then I had to call them again and ask them to call back to the pharmacy to have it put through. Once that was done, I had to wait for them to fill it. All the while, needing to utilize the restroom. I was sick & could barely hold myself up, I had a fever and was nauseous. Eventually, we got it all hammered out. But the young Spanish girl, the window really needs to learn a little bit of compassion and to speak politely to people. If you don't have an answer, find someone who can give us one. Not just because you have to come inside. I hope when she's feeling like that, she actually craps her pants. I got really lucky that I didn't.!

Horrendous prices. My CVS did not have my script and couldn't get it in. Yet this one had it. And…read moremine couldn't order it???? So they have this new system where u work on something like an iPad to get your script. There were 3 of us working to get our scripts. None of them works. So it took forever. Then the lady said I had no coupons on my card. I showed her on my phone there were. She didn't care & my coupons expired today. CVS continues to rip people off I wish I could give them no stars

Never fill your prescription here because the pharmacists are very stricked and make their own…read morerules up(which is legal, I'm not saying it's illegal). For example, if you have a monthly medication and your insurance pays and accepts for you to pick up the medication 2 or 3 days earlier than the last months pick up date this Walmart Pharmacy wouldn't allow it no matter what the circumstances are. They only give you the medication EXACTLY 30 days after. I had a medication that was filled last month on November 18th at my regular pharmacy which usually gives me next months medication on the 15th(which is the day insurance pays for and accepts it which gives me a 3 day window to plan on going to pick it up). I had to come to this Walmart this time because it was closer to me than the pharmacy I normally go to and the reason I am complaining is because I work over 50 hours a week so having a 3 day window for me to pick up the medication is very important as part of my schedule. Now I have to request from my manager to excuse me from work for about an hour just so I can go pick up a medication that i could have and should have picked up a day before when I was off work. Another thing is my insurance gives me a yearly "vacation early refill" once a year, from my stupidity, I came to this Walmart Pharmacy to pick up my early script legally and was given only 5 tabs instead of the full script like my normal pharmacy does. Long story short if you have a monthly medication and need to pick it up during the windows you insurance allows which usually is 2 to 3 days prior to last months refill date, don't come to this pharmacy.

Walgreens is an excellent company with good customer service, excellent staff and well organized.read more

Would give them negative stars if I could. Terrible customer service! Extremely rude manager who…read moregave attitude the whole time.

The pharmacy messed up my refill schedule and wouldn't fix their mistake. They wouldn't even…read moreproperly answer my question. I have been taking a medication twice daily for two years now. However, they had filled an old once-a-day prescription back in January. It was a 90-day supply. I continued taking it as normal until this week. I saw my specialist two weeks ago, he has now changed it to a once-a-day prescription. I was to taper off every other day for a season to get used to once a day again slowly. But due to being given a once-a-day supply, I ran out today. When I went to refill it, they said it was a once-a-day prescription, which was news to me. I asked them to look back in their system and see when it had changed. I had been getting the twice a day filled there for over a year. They confirmed they saw the twice a day was recently cancelled, which PROVES my prescription should have been twice a day when filled in January. But they would not admit nor correct their mistake. The pharmacist said there was nothing he could do. Now, not only can I not taper my medication properly, I can't even get a refill until the end of this month. I'm hoping my doctor can fix this because this pharmacy messed up. I do not want to experience withdrawal symptoms. Additionally, the cashier at the pharmacy had her phone on. It rang while she was assisting me. She asked me to hold on while she silenced it. While I am thankful she silenced it, it should not have been on.

Three pharmacists on duty every weekday. Longer pharmacy hours than most local pharmacies.read more