From the very beginning I felt very good about Ryke Olsen at Apex Ironworks…read more He and his wife came out to our home to measure for the gate and discuss how it would be mounted, etc. I felt that they had lots of integrity. The gate turned out great, exactly as pictured in the online photo we printed off. The color also was perfect. We elected to pay a little extra for a primer coat to be applied by the powder coating company. Ryke is a perfectionist and spent a lot of time during installation to make sure every aspect of the gate was just right. We can definitely recommend Apex Ironworks!

I received no response after 5 days but the website indicates 5 hours. I concluded they don't need…read moremy business

Expanding my existing home then remodeling the original... Carpets Plus had great sales people…read more(Ava) as well as a friendly staff who measured my home for flooring. So far they're providing me with the hardwood flooring, countertops, tile (flooring), granite for my fireplace and perhaps in the future with some premium kitchen appliances.

I was so impressed with Aaron in the custom blinds department. he fixed a Hunter Douglas blind for…read moreus last year. this year we needed a power wand. He called me back nd actually delivered what I needed to my home, as he was in the neighborhood. Excellent customer service, thanks, Aaron.

I called on 11/4 for a measure. I was told I would hear back from someone to schedule this. I never…read moreheard back, so called the office two weeks later. After apologies I was told I would get a call back. They called the next day to tell me that there would be a delay (about 1 week) for getting the measure, and I could do it myself and send in pics and dimensions. I have never heard of any legit business asking the customer to do their own work. I asked to please be scheduled for the measure. As of now (12/10) I have not heard back from anyone representing this company.

We purchased a granite countertop & backsplash for our master bathroom from this company & we could…read morenot be more pleased. Nikki took great care of us & she called back when she said she would! The price was very reasonable & the service was excellent! Everyone we dealt with was so nice & helpful. They have a wonderful selection of products to choose from.

This seems like a nice small company full of friendly people. You call them and they know what is…read moregoing on with your order. However, I ordered three hand-rails for my stairs and during contact the guy asked where I want the 14 foot piece to be cut. What? I wanted a 14 foot rail, so I obviously didn't want it cut. He assured me you wouldn't be notice it. I don't know why I took his word for it... it's not even the same piece of wood. I'm just upset because even if hypothetically they sent out a new 14 foot piece I would need a contractor to reinstall it and the balusters will look all messed up from having nails taken out and put back in. It's just a lost cause. It just isn't going to look good and that's that. I'd give them one star if it wasn't for how friendly they were. They changed the size of the plow, as it hadn't yet been made. See photos.

I'm a manager for a historic renovation company that's been doing high-end renovations and…read morerestorations for 35+ years. Our local supplier of LJ Smith stairparts gave us a 10-12 week lead time on a custom order for a quartersawn white oak staircase, so we reached out to Woodstairs.com. Spencer delivered on time, for a reasonable price, and the decorative box newels, radiused starter tread, railing and fittings were all comparable quality to LJ Smith. We plan to use them in the future.

What a great experience! Fast efficient and truly nice people installing and selling .read more

Had some minor carpet repair done. Happy with their subcontractor so I don't know who should get…read morereview. Fair price and good communication. Would use again.

Small business with very professional experience. We were more than pleased with the shudders, and…read morethe price was much less than what we thought we would be paying. They were very nice to deal with and we highly recommend them. Kathy and George Brown

VERY POOR customer service!! We believe Kevin (installer) is deceitful in his business dealings. It…read morewas difficult to communicate with them as they were not responsive to our emails. It appears as if Kevin controls the show and Laurie is the front, but either way BUYER BEWARE of any additional charges. Also, the couple can be each be very vicious and combative when pressed. Loved the product, Laurie is wonderful. But Kevin added almost $200 to the install that was not in the estimate. I paid him, and he said Laurie would email me an invoice. She sent me an invoice, but it did not show the extra amount Kevin had verbally requested. We notified the company twice. Once, she replied and said she had not gotten our correspondence. the second time they sent us an invoice with the additional $195 additional charge. This is NOT a good way to do business! Very disappointed.

Friendly staff. Excellent service. Not a bad thing to say. Would recommend highly…read more We love dealing with everyone in the staff. They are friendly and always accommodating.

The first sample we picked was no longer available. The other option turned out to be over $2,000…read moremore. They said we were given a discount because they were going to order with another client's order, but I didn't really see any "discount" because it was so much more than our first quote. The floor looked great, but they made a mess of the baseboards (big gaps, not lined up very well) & there was a big hole in the drywall that they didn't bother to mention. Thankfully I had the house painted after the flooring, & the paint guy had the drywall and baseboards repaired. I asked if it was customary to leave leftover floor boards after a job & they said yes, they would look into seeing what happened to the leftovers & call me back. Crickets, no call. I called back a couple of weeks later & was told the same thing, he would look into it & call me back. More crickets. I tried calling back & no answer, it just rang & rang. They did not leave me even 1 extra floor board! I feel that I paid for these & am not asking for a free ride, I just want what's mine in case of any mishaps. I would not be writing this if they didn't blow me off like this.

During our recent master bathroom remodel, we visited Contempo at the recommendation of our…read morecontractor. We were a little overwhelmed at first by the massive selection of products on display, but with the help of their designer we quickly honed in on some products we loved. Contempo has an amazing selection of tile products, in all price categories, and I love how bright and open their showroom is. My wife and I weren't sure we'd be able to find tile we both agreed on, but we came away with some samples we really loved. When took those samples home to compare them and let our contractor know our final selections. We ended up ordering all of the tile for our bathroom remodel from Contempo and have LOVED the appearance and quality of everything we purchased from them. The only disappointed we experienced is that the octagon tile we'd selected for the floor of our master bathroom shower wasn't available. When we were at Contempo, they said the product was in stock, but when our contractor went to order it, it was actually 2 months away. It was on the way from Italy or something. We ended up comprising on diamonds instead, but I wish we'd be able to use that octagon tile.

They had a hand sanitizing station here! Right when you walk in, you can tell that they're taking…read morethe pandemic seriously. They had a little area where you can make drinks, but we weren't sure if that area was closed because of the pandemic so we didn't check it out. We were greeted by their front desk right away, and they asked if we needed any help. We didn't at the time and we just roamed their store looking at their tiles. They had SO many options that are unique! As we were roaming, we had someone else come up to us to help out. We can't remember her name (sorry!) but she was SO helpful!! She gave us really insightful and helpful advice for choosing a backsplash that matches our cabinets. She told us that with a quartz countertop, we should choose a backsplash color that will compliment the veining of it. Typically people will think a white backsplash will do so, but she showed us that it turns the quartz a bit yellow! She really knew her stuff!! She showed us several options of different tiles and it felt like we were at a design center designing our place. She also gave us a contact info of an installer that she recommended. Would definitely recommend her and this place!!