Hilda is very attentive and cheery. Definitely come weekly for my alkaline water here. Hilda also…read moremakes the best salud drinks with EVERY SINGLE FLAVOR! Also the store is definitely girl pop approved! Thanks Hilda for your cheery smile and AMAZING SERVICE!

I was surprised of the great service provided here. They actually took my empty bottles of water,…read morecleaned and filled them for me. Th PH water tastes fantastic. The place is very clean. If you can get the water plan. So worth the money.

Anybody Complaining about $3 for a Fill up of a 5 Gallon is pathetic…read more They Clean, Fill & Give you a New Cap for your Gallons every time! What more can you ask for? And the Water Taste super Crisp and clean unlike those Self serve Machines you Fill up with!! 5 stars. The People at this Place are friendly and efficient.!! Wateria should Open up more places around town!! Especially around the Rosedale Area!!

It's a no fuss, great-tasting purified water place! I really like that they clean and give you a…read morenew cap for your 5 galloon bottles. For those with the sparklet bigger caps, they carry these as well! They also accept cards here!

Excellent customer service, store is very clean, easy access and parking…read more Reasonable prices.

A great place to buy water the nicest couple own the place there is not a better place to fill up…read moreyour 5 gallon bottles

Water was filled cost was good. I threw it out. I didn't enjoy the taste at all. I replaced it with…read morepurchased bottle water. More expensive but worth it for the quality and taste. Maybe we went on a bad day. So please try at your own. .

Very friendly plave to get your water refilled. They clean your jugs for you before they refill it…read moreand give u a brandnew clean fresh cap to go with. A gallon refill is .40 cents so it's a tad bit more then the machines outside but you get so much more care fpr your buck.

Primo water bought out sparkletts last year and what a disaster. Their app is horrible and cost of…read moredelivery is ridiculous. I cancelled last month because we paid 75 dollars for 3 five gallon bottles of water. I do have two water dispensers but now they have a thirteen dollar administrative fee per month. They double charged me several times and if you don't check your bill you will be charged twice. I bought water dispensers from Walmart and get my jugs filled between two and three dollars for five gallons. I have a water tester and it actually is better water than the delivered water. If I could it would be a zero rating.

Worst customer service of any company out there. They NEVER…read moredeliver on time- they NEVER answer the phone. But.... they expect you to pay your bill on time. As I write this review, I am on hold with them for one hour and 47 minutes... and counting. I hate this company and I am canceling both personal and business service I have with them. I really hope they go out of business.

Not sure that the bottles are getting washed/Sanitized before refilling. Had water delivered tues…read moreand there was a leaf and somthing else in one of the sealed bottles

The customer service that I have received thus far is deplorable. I ordered my water service weeks…read moreago and have yet to receive any water. It was originally scheduled for Friday, March 20, 2020. However, without warning it was further pushed back to Tuesday, March 24th, 2020. Keep in mind that I only know this because I called their customer care department, no one bothered to contact me. I did finally receive an email on Monday the 23rd saying that my first delivery would be the following day. Great! I was excited to finally receive my order. But no, once again the delivery driver did not show, no call, no notice of any kind. I again called the customer service department only to find out that the delivery manager, Jason, had canceled my account. This was too much, and the customer care associate I spoke to didn't even have the courtesy to apologize. Now, I am told that it will be another week before my water is delivered. I understand that the Covid-19 has everyone scrambling to meet customer's needs, but there is no excuse for the way my account has been handled. I have a request to talk to the Route Manager, but I doubt they will even bother to call me back. I will be sending as many complaints to as many departments as I can find. If this is the way you run your business, I want to make sure as little people as possible are affected by your lack of professionalism. Update: I decided that Sparkletts was not the company for me, so I decided to go with another company. When i called to cancel my order and account entirely, I was told that my account was already pending cancellation. It amazes me that customer service these days is in such dire need of an overhaul, but this is the worst response to a complaint I have ever received. It would be nice if a company's customer representatives can be counted on to follow instructions. I am sure I will update again, because I have a feeling things work backwards at this company and I will be receiving my water soon, lol.