Absolutely the best tasting water I have ever had!…read more Staff is always friendly and courteous when I refill water jugs.

Love this water store, I drive past several windmills and an indoor water store to get to quench…read more The workers are always SO NICE! I appreciate that they wipe down the water jugs, just SO CLEAN and GREAT customer service!

Prompt , great communication, competitive pricing . Very reasonable to work with even after a…read moremisunderstanding happened

We needed a new faucet and sink valve replaced...We setup our appointment last week with Tony for…read more12pm today and he was prompt and we were pleased. He was kind, professional and experienced. The price was definitely worth it. He did an amazing job. My husband and I were very impressed with his work. We highly recommend this company for your plumbing needs. 5 stars across the board.

I called 3 whole house water companies, and Diamond Pure was very responsive. Oscar gave me quotes…read morevia text within minutes of our verbal call. He came out to our home to determine if the house had separate lines for the house and the yard, (in which case it does). He also determined the house used to have a system and told me it would be a reletvely easy install as the regeneration waste drain was right on the other side of the wall of the garage where the soft water and chlorine filter tanks will sit. I also got a Reverse Osmosis system under the kitchen sink. A tech came out to install that. That took 30 minutes. Another tech was scheduled to install the garage tanks, but could not make it. Oscar kept the schedule promise and came out himself for the scheduled time and happily installed the system. What a fantastic team to keep the scheduled install and have the Sales Person, Oscar, come out to do the install, even though he has "retired" from installs and moved into sales. Everything was installed with professionalism and cleanly done. I had a lot of question for Oscar during the install, and he took the time to answer them.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

We were with them for years. Recently, our bill started increasing without any increase in our…read moreorder. We use about three bottles a week and our bill originally was $80 or $90 a month and then a few months ago it went up to $108 and then it went up to $135 and then it went up to $175 and we said this is just too much. We called them and canceled the service. They refunded the bottle deposit, but not the water bottles that we dropped off. We dropped off six full bottles. The water tasted good. They were good about delivering it.

RUDE STAFF(LYNETTE) INCOMPETENT OWNERSHIP!…read more The absolute worst service I've ever experience and Lynette is an absolute peach and lovely to deal with NOT. THIS BUISNESS LACKS PROFESSIONAL STATURE! DO NOT PURCHASE NOR LEASE A SYSTEM FROM THIS COMPANY! They are crooks and rude as all hell! They DO NOT SERVICE THEIR EQUIPMENT AND SEND EMPLOYEES TO THREATEN REMOVAL! Lynette got on the phone and immediately berated me she raised her voice right off the bat! SHE WAS RUDE, condescending and absolutely unprofessional in every aspect! They tested our system before install and stated with all the arsenic and hard water we would need extra salts and more regular service than a standard system. We were on salt delivery and they showed up once in 6 months. Our skin feels horrible the water stinks they don't service nor supply salt regularly. I watched the install and it took less than 3 hrs and they want to sub charge 6,000$ for an early removal. DO NOT TRUST THIS COMPANY! Lynette needs to go get A job at Taco Bell where attitudes and disrespect are expected! I would fire a mouth piece like that in a heartbeat! I will update their absolutely disgusting install job later today! Only an owner with no other options would allow two years of the same complaints against his staff, that is either neglect or incompetence in every aspect! I should have checked these reviews before we paid for this worthless system!

Our filtration system is great. He is the one guy to get us best water ever. He is professional…read moreand I have recommended his company to everyone out here on the Kern River

From the owner: We do service and installs on water softeners, filters and reverse osmosis preventive maintenance…read more We service the Bakersfield, Delano, Wasco, Tehachapi areas and expect to expand. We like to take care of your needs within the first day or two rather then make you wait . We do not like to reschedule, you will feel the difference dealing with a small business that cares compared to a corporate company.

I'll start with the company installing the system using the wrong screws. It caused the system to…read moreflood my garage and cause mold damage. The company came out and only wiped off the visible, leaving the mold underneath and behind the water heater. They partially painted the area and left. Mold continued to grow and I ordered a mold report and mold was present and the most toxic type of mold was listed. Submitted a claim to insurance and the company said they refused to cooperate since they came out and "fixed" the issue and I was "satisfied." Damages were over $5000! Do not purchase through this company.

I've had a rain, soft water treatment system for 10+ years with BND quality water doing the…read moreservice. Can't complain excellent customer service very prompt knowledgeable keeping my system updated and running perfectly. It is an expense to keep up on it but we have well water and it's worth it. They also service the under counter purified water system works great.