I recently, underwent ent an eye examination and ordered two frames and lenses with multiple coatings and transitions. My question is why I not had a complete fundus, 90 D and cycloplegic examination? I realise I went to an optical which is budget conscious, but I would expect an examination which could detect eye health issues if found. My husband has spent over 25 years in eyecare. He is very surprised the optometrist did not perform any of these and as I am over 60, he suspects there may be cataract formation. Whilst performing the slit lamp examination, the optometrist did not even notice I had previous refractive surgery. When the time came for measurements, the optician measured heights and pupillary distance manually. There was no use of pupilometer. When glasses arrived, the lenses on both sets were incorrect. As a result, I had to wait to get them again. I will likely have to undergo another examination to determine my eyes are healthy. I will go to another optometrist to fill that need. I do enjoy my new frames and my vision, but the examination was very subpar. When I picked up my glasses and subsequent sunglasses, there was no fitting. I was simply asked to out them in to check the sight. After going home,my glasses continued to fall off . Now the lens is scratched. If you want an inexpensive pair of glasses then Superstore is a great option. After going to Superstore for an inexpensive option was not worth it for me. I would prefer a proper exam with an Optometrist who is not in a rush and wants their patient to be happy and heard. I will also.pay the extra money to have a proper and personal fitting ,with prescription and purchase aftercare. Alicia Harris read more

LUDICROUS & INSANE PRICING! Price gouging at it's absolute WORSE! Real Canadian Superstore in North Delta, BC is totally illogical, unreasonable towards "obvious" errors in pricing. Does NOT stand to reason their blatant ignorant treatment to valid complaints and long time customers. * Got charged $ 18.88 for a pack of 3 tiny 100 gm cans of salmon! Called customer service when discovered GROSS error, read my receipt #, told it rings up right for a '6-pack' which it wasn't. Must now deal with Loblaw head office as this Delta Superstore insists the product and price was correct !? Plain ignorant. Poorest of customer service (store / general manager inaccessible) and ridiculous, inconsistent pricing (PLEASE scrutinize your receipts before leaving this rip-off SuperStore!). read more

Real Canadian Superstore Eyewear - Eyewear & Opticians Near Me - Delta, British Columbia

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Grandview Superstore. I am pretty sure they are not Optometrists, because the examiner said I healed my astigmatism.. I still have trouble reading and driving in dark conditions. The two guys running the desk tried to get rid of me after the exam. I was trying to get colored contacts and they said to google the brand. Then after I asked how much they are, they said they were expensive and carried on talking. When I mentioned the examiner said they were able to be purchased there, they said she is busy and has it in her room. I am going somewhere else for a second opinion.. Bad experience, the examiner was quite nice, but I really have never heard of a person over 40 suddenly losing an astigmatism. But anything is possible, right?! read more

Case 13343253 involving Optical in Real Canadian Superstore at Metrotown left unresolved with no feedback for 2 months (as of September 25, 2022). Be careful in case of issue, these people at Metrotown will deny any responsibility. Went at Optical in Real Canadian Superstore Metrotown location end of June early July 2022 to show a broken frame to see if anything could be done. "Served" (ahem!) by optician that I will hide the name for now by respect. While his reply was professional and very much appreciated, sadly he inadvertently scratched my intact lens while explaining that even after repair my frame would be weak. The mishap happened when he put together side by side the ruptured temple to the rest of the frame while talking. Since my regular optician says he's responsible for this as I lost the use of a good lens, I reluctantly went back to the store, explained the situation, but optician denied any responsibility, and one of his colleague, despite not being present when the incident occurred, decide anyway no matter what to stick with the faulty optician. Fact is when the optician gave me back the temple and the frame, in an attempt to hide his gaffe, he put his fingerprints everywhere on the scratched lens in an attempt to hide the scratch. Now tell me who has ever received their lenses covered with fingerprints from the hands of a professional optician? This is the evidence he knew perfectly well he damaged the lens and refused not to be held accountable for it. I know accidents happens, however in the end I ended up with more costly repairs than before I went to this location in search of advice and inquiring about potential repair. read more

This location gets a firm yuck. It has all the things you need and all... I just had a really really disgusting experience when another customer decided to fiercely sexually harass me as I innocently scooped my chocolate covered espresso beans in the bulk area. Boyfriend was there, but just out of ear shot, noticed when I snapped on the guy, the staff really didn't care. I would expect pervy guy be asked to leave. Yah, never been back to that one. If you are female note to yourself before going this one to wear sweat pants. read more

This location is nice, despite its business. I haven't really found it uber crazy busy though as with the Grandview Hwy location or Metrotown. It's well known you don't go to Superstore for fresh produce unless you have to or unless they have a sale on strawberries, mangoes, or mini mandarin oranges (or is it?). Or if you're just getting basics like onions and potatoes. So with standards lowered there, you're good to go. The bakery products are okay. Their dairy section is alright. Sometimes it seems like their gallons of milk are leaking. What I really like about this location is that the clothes section is very nice, organized and up to date. I bought pajamas from here once because they were cute. I like that this location always appears clean. read more

I love this optical store. Always willing to answer questions and help us. I have many kids and they are always calm and polite.

Worst place to get an eye exam or buy glasses. I went there for an eye exam which I had to go back twice for due to an incorrect booking on their behalf. I ended up ordering glasses from them and had many issues with them. read more

This is the one that I always go to as it is on my way home. They renovated a few years back so it is spacious and the lay out is alright. They have those new digital price tags though that are next to impossible to read. So I find myself buying less than I went for as I can't always be sure what the price really is. read more

Used to buy all my families glasses there but no more. My last progressive glasses cost me close to $700 and after less than two years the coating started to deteriorate, problem is that they only a year warranty on them. The manager wasn't helpful at all and said that most people have extended health care which allows the to replace their glasses every two years. Not sure how this condescending tidbit helps me. Got new progressive glasses at image optometry for $350. read more

I'm usually shopping here as I live only blocks away. I have had a good experience with the staff just the other day when I completely forgot the pop that I left on the scale at the self check out. One staff member remembered me, and had my pop hidden from sight. They could have easily out it back on the shelf. read more

I want to give a high five with ten stars to the wonderful caring staff and amazing service at the Optical Dept. Dufferin and Steeles in Toronto, Ont. inside Superstore. Complete eye tests are performed by a very qualified optometrist. The opticians are extremely professional and experienced. My family has visited and been helped on many occasions. Our eyes are clear and bright, We have seen the light, The cost is fair and right. read more

Please disregard rating. I accidentally rated the wrong Superstore Eyewear and Yelp does not allow you to delete your post.

metrotown superstore optical gave me great service the man goes out of his way in customer service. would recommend

Just bought contact lenses and eye glasses for my teanage children. The service was excellent and price was way below from what I used to pay. The gentlemen who Work at the optical store are friendly and helpful. read more