Was in self check out line... discovered that there is no option to pay using cash...I made a complaint where I was met with a very condescending attitude and informed me that we are headed towards a cashless society..even if that were true, cash option should be available until that day is here...however our next government doesn't support a digital currency as they shouldn't...in a nutshell I will not return to this store... not because of the poor option...but prices are high and I didn't appreciate the condescending attitude. read more

The manager has no customer service skills and was rude and brushed me off and would not write his name on the paper in which he gave me the phone number to file a complaint. Called to file a complaint about many things after spending 550 on groceries, not large ticket item food. They took my complaint and said we would investigate. I said, "Will someone call me back they said no, we don't do that. We just investigate internally." So essentially, you brush off the customer is what you are saying. What kind of policy is that. No wonder people are mad at corporate. When I asked to speak to the manager after he took his time coming down and thawing more of my frozen food, he doesn't say hi. I'm the manager. How can I assist you? He says, "Is it you. At that point, I'm done with my patience, lol. They need a lesson in customer service. I was not rude and was patient. If he doesn't want to work there, find another job. So what did I learn loblaws are not in the business of customer service. They could care less, even the loyal ones who are not boycotting. Thanks, loblaws, for showing my concerns are put aside and not dealt with. Feel free to change my mind loblaws, but I'm sure you won't. You have no time for your loyal customers. read more

This store is huge and cold! It reminds me of the original super Walmarts before they used any styling and decor. The dominate color was WHITE and it glows in here, bring sunglasses! I've never been to any of these stores before so the store brand food was pretty funny to me, "No Name". Yes the "No Name" store brand was all in bland yellow packaging and stood out like sore thumbs. Prices here reasonable, staff was friendly, and it is very easy to navigate. I took off one star because it's so cold in the store and the lighting is horrendous; I can't imagine working here for 8 hours a day, I would have a cesurae. read more

Real Canadian Superstore - the front of the store - Grocery Near Me - Sudbury, Ontario

I love and hate this store. Quite a quandry. On one hand it has the most variety, very clean and the produce is always great.My problem is with the cashiers. One in ten visits i get a person who will bag my groceries and add the bags after, the other times i have to bag my own groceries and they asks prebagging how many bags i need. guess yourself or do your fucking job. i hate the lazy cashiers. So i bag all my groceries before i pay for my order. If you want to rush me through your cash and not assist in bagging my groceries you can wait for me to finish and not start the next order. I asked why sometimes they help and sometimes they don't. They are not required to bag groceries some do it just to be nice. Really???? that is fucking stupid. And the charging for bags started at low budget grocery stores to keep costs down, it is disgusting that you offer less services and now charge for bags. read more