1. Real Domain Squad

1. Real Domain Squad

0

Richmond, VA

Real Domain Squad

5.0 (6 reviews)
Closed • 11:00 am - 5:00 pm
Updated 3 months ago

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Response time

10 hours

Response rate

100%

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2 months ago

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2 months ago

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Anthony M.

Thank you very much I appreciate you choosing "Real Oneil Install"

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13 days ago

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Anthony M.

I appreciate you, thank you very much

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6 months ago

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3 months ago

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3 years ago

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Audio Express

Audio Express

4.0
(43 reviews)
•$$$

This is my second visit for 2 different issues. I needed a new touchscreen for my 2013 Hyundai…read more These guys went above and beyond to find one. They still had problems but were relentlessly determined to resolve it. KUDOS!! The second issue was programming a new remote key fob which they did in mere seconds!! These guys are great! I highly recommend them. Steve Godlewski 1/4/26

I brought my vehicle to Audio Express to address an audio output issue. Following their initial…read morediagnosis, the amplifier and transmitter were replaced. A few days later, my left rear light stopped working. Assuming it was a simple bulb issue, I took the car to another auto shop. I was then informed that the problem was due to improperly reinstalled connecting clamps, which had been removed to access the amplifier during the prior service. I contacted Mike at Audio Express to explain the situation. He acknowledged the issue and assured me that I would be reimbursed for the cost of the repair. He stated he would coordinate with upper management and arrange for a reimbursement check. After several weeks without any update, I followed up and was told the matter was still pending. I continued to wait, but after more than three months and multiple attempts to get an update, I have neither received reimbursement nor any further communication. While mistakes can happen, the lack of follow-through and accountability in resolving this issue has been very disappointing.

Real Domain Squad - stereo_installation - Updated July 2026

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