These two guys from first serve, Austin and Corbin, did in about 30 minutes what four of us…read morecouldn't achieve in 3 days and for half the price. (Just for the record they probably could've done it in less time had our carpet not previously been royally messed up). Not only that, but they came back two days later to guarantee they effectively scrubbed out all the residue left in our carpet. For context, my family came over to help my boyfriend and I clean our condo's carpet ourselves, since our cats had pretty much decimated sections of our carpet with cat urine and vomit over the years. Between deep cleaning with rental equipment and drying the carpet with three rented industrial fans, we invested about $300 and 3 days of labor ourselves. Wish I could say it was worth it, but after all was said and done, we were left with residue filled carpet that felt worse than we started (I've since been informed I over saturated our carpet in cleaning solution which left behind that gross sticky residue - don't believe the ratios on the damn bottle). It left my feet with a grimy black substance on it, and also, because who doesn't love a cherry on top, the smell of cat urine still persistently lingered like the ghost of Christmas past. Frustrated to say the least, we caved, called in the professionals, and after seeing their results I can confidently say I'll never deep clean a carpet myself again in this lifetime. Just call in the pros. The first day, they were in and out in less than 30 minutes total and that was after they sprayed some extra enzymatic solution to kill the incessant pet odor everywhere. They even came back when I'd called and said the carpet still felt sticky in some areas, and again were in and out in even less time than before. True champs. They were efficient, friendly, professional, non-judgmental (can't say I'd be the same if I walked in and saw some of our gnarly cat stains), communicated everything patiently, and they were just amazing in general. Wish I could give more than 5 stars.

Todd from First Serve committed to cleaning my flooded basement with a $2500. The water in my…read morebasement actually receded automatically. Their job was to just dry the wooden stumps and clean the basement. The quote itself was very high but I did proceed with it due to limited time and urgency. As a part of their job, they were supposed to return my basement in a cleaned state. However, they added this activity as an additional cost when it should have been part of the job. Als,they took an additional day and inflated my invoice by about 25% higher to $3050.when cleaning to the target drying level should have been their intention from the get go. Further, they threatened to lien my property and foreclose it for not paying this extra $500. They did not ask for verbal approvals for the authorization to proceed with the increase in costs. They are resorting to corporate holliganism. Giving inaccurate estimates and inflating invoices, adding additional labor and costs that should have been covered as part of their estimated and quoted work. Please stay away from First Serve. Integrity, accuracy and feedback from the customers are important but they wouldn't want to accept it.

The owner came and gave me a quote without a callback number. It took 3 days to get it by email. I…read morerequested a callback but no response. Very unprofessional business practice. Very political guy, anti conservatives. Won't do business with him.

From the owner: We provide top-rated tile, grout and stone restoration and care services designed to enhance &…read moreprotect hard surfaces in homes and businesses. We are your local leading innovator and award-winning company in the hard surface care industry that recognizes the needs of our customers. Our services include: - Grout cleaning, sealing, and recoloring with our renowned ColorSeal process - Tile cleaning and sealing - Stone restoration, honing, and polishing on marble, travertine, granite, slate and other natural stone - Bathroom and shower regrouting and recaulking services - Kitchen and bathroom stone countertop honing and polishing - High durability coatings for extra protection of hard surfaces, indoors and outdoors - Slip-resistant applications We offer free, in-home/office consultations and make it quick, easy and convenient for you to learn about our top-quality services. Contact us today and let us transform your hard surfaces to looking like new again in less than a day. For your convenience, virtual estimates are also available.

Michael helped us to clean, repair, and seal our slate entryway that is original to our 1958 home…read more As it's the main walkway between all levels of our trilevel much of the grout was chipping away leaving the side (if not the whole corner) exposed to possible damage and tile cracking. Micheal took the time needed to tackle this labor intensive project. Two months later I'm as satisfied with the work as I was on completion day!

We had Michael's Floor Care out to clean the carpet in our home. They did 3 bedrooms and the…read morestairs. They were on time, courteous, and used specialized cleaning equipment. The carpets look great again and they were pretty bad. I think they were even surprised at how well they turned out. Overall we were very happy with the quality, price, and service. We will call them again and highly recommend them if you need your floors professionally cleaned.

The technician who came out yesterday was so nice and friendly! It was my first time using this…read moreservice and he made me feel at ease and we actually talked about our families, raising kids, and being in a military family. It didn't take long at all and looks and smells great after! I did 3 rooms, stairs, and a hallway. We will definitely have them out again in the future and would recommend this service. We have a 20 month old so it's also nice to know there aren't any harsh chemicals that he has to stay off as it's just super water.

DONT WASTE YOUR MONEY…read more Avoid this company if you expect quality work My tenant paid Zerorez Indianapolis to professionally clean my vacant rental property in Whitestown, IN on April 13, 2026, and then paid again for a second cleaning on April 20, 2026 after moving out with pets. I live out of state and trusted the company to do the job correctly. When I inspected the property on May 27, 2026, there was still a shocking amount of dog hair embedded in the carpet even after TWO cleanings. I shared photos and was basically told they would do nothing unless I paid again because the 30-day window expired. A professional carpet cleaning company should not leave behind visible pet hair after two appointments. Completely disappointing experience. I would never hire them again.

Excellent service very professional and prompt. Dale Toon and his assistant arrived on time and got…read morestraight to work. They did our sectional and restored it to showroom quality. They stayed for 45 min and quoted 155 and it was worth every penny they not only deep cleaned but also deodorized and it smells lovely. Dale is very friendly and kind professional and does an excellent job will definitely be referring this company to all my friends and family! 10/10

From the owner: Welcome to DanniKay Services in Indianapolis, IN, your local experts in carpet & air duct cleaning…read more We are a 5-star rated, locally-owned and operated carpet cleaning company, serving homes in the greater Indianapolis region. We have over a decade of experience in the carpet cleaning industry and can’t wait to show you how we can transform your carpet. Best of all, with our low moisture cleaning your carpets will be dry in about 1 hour! In addition to carpet cleaning, we also offer air duct cleaning services. We’re dedicated to providing top-notch cleaning services that improve indoor air quality, enhance HVAC efficiency, and contribute to a healthier living environment. Call us today for all of your carpet, upholstery, tile & grout and air duct cleaning needs!

I cannot recommend highly enough. The team arrived exactly on time. Ayrton did a complete…read morewalkthrough with me. Explained exactly what the process would be. Excellent customer service. Above and beyond. When I arrived back home , it looked like new carpet. I've tried others ...the national...brand. Not comparable. Thanks guys.

Best carpet cleaners you will find, period! They went above and beyond to remedy a bad carpet…read moresituation. They could have walked away, and I wouldn't blame them. But they took an already stressful life situation and became the heros of the day! Thank you for taking on this difficult job. So grateful for your crew and all their hard work. Excellent job on the carpets