Cam at Zeigler Alfa is the quintessential, I don't what to call him, garage/service manager. He…read moretells you like it is and stands behind his work. Bought a used 2019 Stelvio a while back. It has had a couple issues. He has had them diagnosed and fixed fast. He keeps me informed of what to expect from the vehicle and how to keep it going strong. I was a little nervous buying the car. With Cam's help and the service I get at Zeigler I will replace it with another. Maybe something a little more sporty that will adversely impact my insurance ratings and get me in trouble with the law. And maybe not. Wife says any vehicle I get needs to hold at least six bags of horse grain. Maybe they will bring the Stelvio quad back. That, and a set of winter tires, and I'm all set. Thanks for all you do Cam.

Fixing old jeep was hit and miss. Oil changes were excellent. Now buying car number two. Everything…read moreis very good.

Absolutely loved Ty in the Service Department at Toyota of Grand Rapids. He was professional, kind,…read moreand courteous. Thank you for making us feel valued as customers! You are so appreciated!

Horrible service. No communication while fixing car. Dropped off at 8:30 (supposed to be done at…read more12) and they did not even start till noon. Then they kept stringing u on that it will be done soon. 8 hrs later (yup, that long) and no apology, no call (I had to walk to desk to find out done). Waiting room had only like 2 outlets so you can't even work/charge computer. Overall I would give a zero if I could. This has turned me off of buying another Toyota. Horrible experience. Do better.

The service advisor could not of been better. He truly…read morelistened as I tried to explain the intermittent starting issue with my 2007 trailblazer. Enterprise did not have one car in Grand Rapids. He got me a ride from a nice guy from Berger.

I never thought I'd need to make it clear to a company that it's not okay to tell young children…read morewho have been riding around with no heat in 8-degree weather that they are "definitely" getting a car unless you can actually deliver. I was rushed to provide a down payment and start a new insurance policy that day because it was "a done deal." In fact, they were so confident the deal was done that they let me take the car to pick up my children so they could finally have heat - specifically telling me that since I "already had insurance on it," I might as well. What followed that handshake and congratulations was a two-day saga of moving goalposts. After three 80-minute round trips in inclement weather, the tone shifted to condescension regarding my company's financials - as if they were doing me a "favor" by selling me a car. This was after being lightheartedly told the evening prior, "as long as the pay deposits are on your bank statement, you're good." I get that this is partially the bank's doing - but if you don't know your lenders that well you certainly shouldn't be making promises where it concerns them. The lack of respect for a customer's time was staggering. I was pressured to provide more paperwork (including more proof of my VA disability - despite having my award letter) while they knew I had to transport my kids back and forth to school, and in fact also do parenting things - only to be told at the last second they were closing two hours earlier than the day prior. When I realized I wasn't going to meet their shifting deadline, I texted to let them know I was driving another 40 minutes to drop the car off to relieve the pressure and rethink the deal until the morning. When I arrived, instead of a professional return, the finance guy tried to move the goalposts yet again with more requirements. When I finally called it quits, the gaslighting began. I was transparent about a clerical error on a proof-of-income document generated by my own company - an error that did not change the actual income reported on my application or my ability to prove it through bank statements. Knowing how openly embarrassed I was about the mistake the day before, the finance guy loudly accused me of submitting a "fake" document to justify the deal falling apart. The logic doesn't hold up: Why is he letting a customer drive a car off the lot to pick up their children if he truly suspects a document is malicious or "fake?" By weaponizing a transparent mistake at the finish line, they were simply trying to shift the blame for a deal they couldn't close. When I walked away, they blamed me for their failure and refused to refund my down payment on the spot, insisting on "mailing a check and maybe getting it refunded to my card." On a separate note, my company deals in email security. As I do with any company I share PII and financial information with, I did a scan of their sending domain to find that it is critically unsecured. That, combined with the fact that they condone using personal Gmail accounts for professional correspondence and documentation sharing, raises serious security issues. I chose to overlook these for the promise of a good car-buying experience, but I feel others should be able to make that decision from the same position of knowledge. It seems like this is not the status quo at Berger. I can respect that this isn't peoples' normal experience, but it feels pretty uncalled for that it even happened once. I can also understand how if others have been a victim of this type of degradation, pride may prevent them from speaking of it publicly. It certainly isn't a comfortable experience for me. P.S. Shout out to my sales guy whose name I don't want to associate with this review. Top notch, 5/5 stars. You deserved the commission - thanks for everything.

called to check gas price to decide if it was worth getting out in the cold and driving 20 minutes…read more Gal said she was not allowed to tell me the price over the phone since it is always changing and hung up on me. Rude! (and stupid rule) ‍

This Speedway has a variety of fresh Krispy Creme donuts. It is my go to spot. Customer service is…read morealways really good.

Located at Exit 86 along I-96. A quick stop, or sit inside at one of their tables and benches…read more I stop in here from time to time, mostly because they are a Speedway and I like to use my Speedy Rewards card to gain points. The (men's) restrooms aren't always pristine, but the rest of the store is usually pretty tidy. In addition to roller grill items, pizza slices, hot sandwiches and cold sandwiches, they have a Subway inside. This is one of their few truck stop stores. They have some parking for big rigs, but not many spaces. DEF is available here for diesel powered rigs of all sizes.

I'd give 10 stars if I could. This is my favorite gas station/speedway ever. I'm there so often,…read moremost the employees know me by name. Jess is so sweet. She's always so funny and Bubbly when I see her working. I'm usually there at night and Amanda and the dude that works 3rds are seriously the best!!!!! Highly recommend!!!!!

First time visiting this store on my way up to the Grand Rapids area. This location is right off…read morethe highway and has great access to street lights so you're not waiting forever on waiting for traffic to move. Store is well stocked, friendly and very clean. Outdoor seating area as well. Always has solid deals

Let's put this Speedway station on the Yelp map, shall we?…read more It is new. It is clean. It looks a lot like some of the other Speedway locations that have been built/rebuilt recently. I stopped in because of a billboard I saw about 10 miles south along I-196. It said 'diesel lanes', so I knew that I could get in and out with my big rig. They are about a block east of the expressway, just past the Pilot. I took the right turn lane and it was on my immediate left. Easy in, I parked just past the fuel pumps and off to one side. Since this is new, it is relatively spotless, both inside and out. I walked in from the back door and everything was bright, modern and up to date. It was so new, I'll bet some of the food and drink items didn't even have expiration dates yet (grin)! They have limited transient parking for big rigs, maybe 10 spots in all. No showers are available. Right next to K&R Trucks, a local truck and trailer sales and service company.

I am now avoiding this gas station because the video at the pump is SO FREAKING LOUD!!!!!read more

Manager Jessie at Ada speedway is rude and dishonest. He tried to rip me off for 20 bucks.read more