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    Real Property Management - Big Rapids

    1.0 (1 review)

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    6 years ago

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    Sexton Family Properties

    Sexton Family Properties

    (1 review)

    Sexton Family Properties is one of two rental companies owned by Chad Sexton. He has apartments…read morearound Michigan. I rented from him in Mt. Pleasant, MI, around the campus of Central Michigan University. To start, I have never met Chad Sexton. I viewed the apartment through his "regional manager" Dave Acles, and was told Mr. Sexton lived in Florida, which is why he was unavailable to show me the apartment himself. The apartments are nothing special, and the one I rented wasn't even clean when I moved in, but it was nothing I couldn't fix. I rented the apartment for 6 months and decided to move. After 2 weeks of calling the manager to tell him that I would not be renewing my lease, I was instructed to leave the key and my forwarding address in the mailbox, which I did. Here's where it starts to get...fun. After a month I had not received a list of damages or any reason as to why I had not yet received my security deposit. Several days later, I was able to contact the manager, who assured me that Chad would be sending my deposit and he would get in contact with him. I again gave him my address and phone number to contact me. Another month passed and still no security deposit. Again, the manager assured me I would receive it soon, but because Chad was in Florida communications were often slow. Two more months passed and still nothing. Finally, I went to the manager and said I would be pressing charges if I did not get a phone number and address where I could reach Chad myself. Turns out, he does NOT live in Florida...he lives two hours away in Swartz Creek. I first emailed Mr. Sexton. He responded and told me to call his office so we could "take care of this right away." The next day, I called his office, and left a voicemail message because no one responded. I did the same thing the next day. After 2 weeks, I still had not heard from Mr. Sexton. Finally, I had had enough. I filed a claim against Mr. Sexton and Sexton Family Properties. Mr. Sexton did not show up to the hearing, and the judgement was awarded in my favor. Almost exactly one year after I moved out of the apartment, I will finally be receiving my security deposit within the next two months, one way or another. It is ridiculous for someone to conduct business in this manner. I left that apartment in better condition than I found it, and I am entitled to my security deposit. I should not have had to fight so hard for it. In my opinion, spend a little extra for an apartment with another company, because this one is not worth the hassle.

    From the owner: We provide property management services for owners and connect prospective tenants with affordable…read moreapartments and homes in Michigan and Florida.

    Real Property Management - Big Rapids - propertymgmt - Updated September 2026

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