*Edited 1/29/2024 - More incidents As I sit here I am in disbelief that I am writing this. It all started when Craig and I were at one of his properties and he gave me the tour and explained that type of work had been done. He offered that property fully furnished and pointed to a few items that his wife wanted to take with him. I took note of those items. Remember that, I will address them later. There was also a futon that was in pieces and on the floor and he had promised to get the hardware to put it together. When I arrived the futon, which was obviously used, and in very good condition, however, the hardware was in a brand new bag so I knew he had just bought it. It was thrown on the floor and upon closer inspection, I found that it did not fit that particular futon. I guess it was too much for him to take the time to see if the hardware actually worked for that application. He took me outside and showed me the appliances that were to be installed in the ADU because it wasn't finished. They were stored in Rubbermaid type lockers, of which he said "this one stays". I will address it later. We went inside the ADU and chatted a bit. He offered tile that he had in storage for the shower and I accepted his offer and asked for it to be installed during the completion of the ADU. Remember that I will address it later. When we closed on the house, many of the items that he said were going to stay were not there including: End tables ornamental sun for the outside of the building Storage locker Keys to the locks (he said that he just use codes and that he would provide the keys and has not and it has been over 60 days) The shower is this the shower inset which is completely the opposite of what he and I had chatted about during the first conversation . During the amendments to the purchase and sale agreement, Craig would routinely email everybody nearly ranting that he needed to be made whole, or some other decision needed to favor him personally. "Contact your buyer" "I need to be made whole" "I need to make sure no one is tying up my property" "The earnest money needs to go hard" Frankly it was exhausting, dealing with this purchase due to his stirring of the pot with my team. My buying agent finally decided to put a credit in the PSA so he would calm down And quit making waves. He called my loan officer several times and pressed him to get the property closed. So many times that my loan officer called me asking me what's going on. Sometime ago, I texted him very nicely with a way out, saying hey, these items were missing maybe you accidentally took them . He replied with it all comes down to what is in writing. You know he's right, it does. It also comes down to integrity. In no way, is this slanderous or malicious. This is purely informational and not biased by any means. "The bottom line is whatever's in writing" ~Craig Tuttle "The bottom line it comes down to INTEGRITY" ~Me Edited for additional information. My heating and air-conditioning unit went out and I contacted my agent because Craig Tuttle will not talk to you after the sale but he will talk to you all day long prior to the sale. The construction on this unit is way less than a year old and we had a plumbing issue that was Only permitted by a professional plumbing company, but the work was done by somebody who was not necessarily licensed and there was a large belly in the line which caused back ups. Craig gave us the runaround for about 3 1/2 weeks before he finally decided to pay the invoice which he was responsible for in the beginning. Now my heating and air-conditioning unit has went out and it is leaking. Once again, we get the runaround from Craig saying that his installer who may or may not be licensed did the work and some other company came by and got the permit. The unit is not a quality unit and Has only been an operation for less than seven months and now I am left with $1000 bill and a good luck from him. The control unit was damaged due to running without refrigerant and needs to be replaced and have not gotten an estimate as of yet. The one that is posted is only for the refrigerant leak repair. Once again, this review is not malicious in any way, shape or form. It is merely to let you be informed. read more

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Review on *** TJ Tuttle *** for his amazing work and help on buying a new home plus a later selling an old condo. It was definitely our luck to find a local agent like TJ, who gave us very clear introduction at very beginning, and later more and more detailed info on how the price was set, why the location/facility was perfect comparing to others, etc. The process was very smooth, no pressure and no worry at all to make a final decision. A few months after that, it was a no-brain choice to call TJ for selling our old condo apartment. Certainly again, TJ and his team quickly set up everything for us easily to follow the procedures. At the first week of putting our condo on the market for sale, TJ and his coworker, Jordyn Burns, provided us a very clear, well-formatted easy-reading worksheet to list and compare 6 potential buyers featured with a dozen of aspects, including price, down payment, closing cost, etc. And in just a week, we had closed the sale (while we were actually on a trip out of state). This is how professional TJ and his team! And the first time an agent could provide such concrete data support. No customer would least regret to have a realtor agent/team like TJ, while anyone might regret without him. It was a luck we found him a few months ago to help us buy a new condo, so that TJ could give us the best support on selling. Remember he is local guy who is really familiar with all surrounding communities. His advice is worth to listen and consider! Highly recommend TJ to anyone who either needs to sell or buy a house/condo/apartment. Give him a call and you would find how amazing he and his team are! --- P.S. Contact: TJ Tuttle * Real Estate Agent (253) 691-5987 * tj@rogtk.com https://www.instagram.com/kingtutt__/ https://turnkey.myrealtyonegroup.com/real-estate-agent/8403/tj-tuttle Realty One Group Turn Key 1302 N I St, Tacoma, WA 98403 read more

Realty ONE Group Turn Key - TJ Tuttle| (253) 691-5987 | tj@rogtk.com - Real Estate Agents Near Me - Tacoma, Washington

We were first time homebuyers living out of state. We were uneducated as to how it all worked and nervous about the process. Ronda alleviated those concerns for us and explained everything along the way. She was patient, honest, and knowledgeable. We relied on Ronda to tour homes when we couldn't be there, oftentimes with us on Zoom. We quickly learned that we could trust her implicitly- and she didn't let us down. We had a wonderful experience and got a great house that checked all of the boxes for us. She is now helping us find a home for another family member moving here. Highly recommended! read more

There are not enough words to describe how awesome Hannah and Robyn are. If I could give higher than 5 stars, I would. I reached out to Robyn in July about looking for our first home on the Eastside. She explained the entire process and put me in touch with Hannah who worked helped find us the perfect place. Being beginners, we asked a million questions about the process, next steps, what a good offer would be - any and everything you could imagine. Hannah answered them all, like the professional she is, and helped us find the right place for us. We couldn't be happier working with Hannah and Robyn. They made the process as smooth as buying a home can be. If you're in the market to buy or sell, stop your search for a real estate agent and just call Hannah. You won't regret it! read more

My wife Yen and I would like to give a huge shout out to Kyle Peace at Realty one . Kyle was with us from the start to finish in the home buying process. Were not new to the home buying process so we knew Kyle was a rockstar when working with him. We were able to find our dream home in Gig Harbor in about three and half months. We were moving from SoCal, so this was super fast for us considering we unfamiliar with Washington areas. Kyle worked with our needs and must haves and came through like as a professional. Many thanks Kyle Sean read more

As an agent of ROGTK, I think it is one of the best places an agent or homeowners/buyers could go for any real estate related needs. The agents in the office are top- notch, the company has great leadership and is locally owned, the tools given to the each broker are very useful and often times lead to successful transactions for clients. read more

Selling a home can be stressful but Craig and his team were excellent partners in helping us navigate this process. Craig is extremely knowledgeable and knows exactly what he is doing. He truly went above and beyond and we received multiple offers on our house almost immediately. Craig and his team had great communication along the entire process, we are so thankful for them! I highly recommend this excellent team of people! read more

Isaac Schaefer you are the BEST! If i could give you all a 10 I would. So I had a 2 year battle with my ex husband regarding our property in California, when the judge made an order to sell, I was lost on how and what to do. I went to Isaac and told him my situation, immediately he sent me information on who to contact in California. Before i could contact Justin he contacted me got all my information and started the process. PAINLESS!!! I appreciate your help with this. Anyone in the same boat this is the company that will ease your pain! THANK YOU SO MUCH! read more

Very, very unprofessional. Were the cause of the sale of my home sale falling through. I have email proof of them judging the contents of my garbage cans saying I was doing more "drinking" than cleaning when he surprised me with a walk through a week before the house was ready. DO NOT go with Turnkey. read more

Realty ONE Group Turn Key - Email sent from Craig, who had never met me or anyone living there. Very unprofessional. - Real Estate Agents Near Me - Tacoma, Washington

I can honestly say if I didn't have TJ as my realtor, I would still be a renter today and not a homeowner. When I entered the home buying game, it was highly competitive out there and my want list was starting to be cut back to a needs list. TJ was attentive to my wants and always made himself available when I needed him. He also was very honest to tell me when something I wanted was not a good purchase for me....Even though it could have closed a deal. (Thank you for that!) It took a year for me to finally find the perfect home for me and my kiddos (due to the rising costs and competition), and I really owe it all to TJ remembering a house I had been very interested in falling through with the previous buyer. I was starting to get discouraged because of my budget and getting beat on offers, but he made it happen. I absolutely love my home and neighborhood and am thankful that my trust was with the perfect person to help me accomplish such a huge milestone in my life! If I ever want to sell my home or have the opportunity to purchase a second home, there is no one else I would call. Thank you again, TJ! read more

Unfortunately I tried to contact Turnkey as I was looking for homes in the Tacoma area with no response. I haven't had this experience with a real estate agency in the past. read more

With the help of Turn Key we spent a few weeks looking for a home in Tacoma. It was a wonderful experience; we felt valued and appreciated. Good people, great experience. Unfortunately, our home search took us to a different area, but we would highly recommend Turn Key to anyone searching for a home in the Tacoma/Seattle area! read more

When I called Craig to find me a house by PLU in Parkland, I never imagined I would be going up against 10 other buyers for the same houses in PARKLAND! But with todays market I found out that it is really hard to get the house you want so you really need a great realtor! I have know Craig for many years so I knew he had the personality to do this and he did not let me down, in fact, I was blown away by him! Working with him and Isaac made the task of finding the best house out there and being the "winning bidder" made it so much easier on us. I know he worked countless hours because I would get emails from him at late hours. We couldn't have asked for a better house, at the BEST location. Thank you Craig for fighting for us! You Rock! read more

Working with Ronda Haase, from Turn Key, was an absolute pleasure. She was friendly, passionate, helpful and as excited as we were about purchasing our first home. She kept her eye out for issues, and really took US into consideration when showing us homes, and helping us narrow down our picks. She is definitely experienced, and knows what to look out for, and knows how to find a home with exactly what you're looking for! She has your back, and she treats you like family! She was the greatest realtor my husband and I have ever worked with! If you need help finding a home, I recommend you talk to Ronda Haase pronto! Don't even waste time with other realtors! She helped us find our first home, and we couldn't be happier! Thanks Ronda! Definitely recommend for buying or selling your home! read more

I work in the same building as the Realty One Group and I am amazed everyday with the thought and care they put into their work. Isaac and Craig are on it 24/7 and do not miss a beat when it comes to making sure their customers are satisfied. The environment is both encouraging and motivating. I can't think of a better team to sell a home or assist you in purchasing a home than these guys! Give them a call and you will see for yourself! read more

Craig Tuttle and his team at Turn Key Real Estate truly go the extra mile for their clients! Even though we were purchasing our home from out of state, they helped us find a home in just a few weeks. Craig and his team offered FaceTime tours of several homes we were interested in, interfaced with sellers' agents and home inspectors, and gave us detailed information on different areas of Tacoma we were interested in- things we would not have known if it wasn't for a trusted agent on the ground working hard on our behalf. Craig even teamed up with our lender to advise us on the best way to structure our offer in a competitive market. I know for certain we would not have found and secured our home so quickly if we had worked with any other agent! We would choose TKREI again in a heartbeat! read more

Craig and Isaac were very professional and honest. They instructed me as to what to do to get my house ready while living in it. I followed there exact recommendations on how to get the house show ready. Multiple offers later over asking price in less than 24 hours. The team cares about you, your expectations and guides you hit a home run with your transaction. Craig and company are more than knowledgeable they are experts. Absolutely a pleasure on my end! Thank you read more

We sold the house last September so I'm slow in writing the review, but Turnkey did a great job for us and I didn't want to not write about it. This was my first home purchase and a fixer upper. So after years of working on it from the foundation on up then turning it into a rental for several years, it was time to let it go and find its new family. My husband and I interviewed several realtors. We elected to have 2 of them go (separately) with us on our first walkthrough since putting it into the hands of a property management company. Let's just say after seeing the results of years of renters, that day we knew it would take more time and work than planned before putting it on the market. Both realtors were understanding and offered suggestions, but Craig and his team took it to the next level. When they heard we now lived on the coast, they helped us find resources to take on the projects we could not do. Although we are both skilled at remodels, Turnkey helped line up the nicest handyman you could meet to help with some retrofits (and he was reasonably priced!). Although the house took a little longer to sell than we'd thought/hoped, Ronda, Craig, and Isaac took all the steps they could to help it along. Great pictures, a good web presence, open houses, and good follow up with buyers' realtors who showed the home. In the end we had several offers and a price we felt was fair. In addition, the team helped ensure the paperwork reflected our interests, was done effectively, and was on time, something our past realtors haven't done. All in all, my husband and I are very happy we chose Turnkey realty and Team Tuttle and we would recommend them to our friends. Thanks guys! read more

I've bought and sold a few times before, each time checking in with a few different realtors before choosing one. I found Ronda Haase when I sold my house a couple years ago, and worked with her again to buy this year. Ronda is very friendly and pleasant to work with, but more importantly she's smart, knows what's she's doing, can be tough but still professional, and is very responsive. I trust her to help me with decisions. I don't plan on moving again soon, but if I ever sell and buy again, I will definitely look for Ronda first. read more

I listed my home in Tacoma with Craig Tuttle at Turn Key Real Estate earlier this year. Before doing that, I checked with another agent in Tacoma. Craig valued my home 10% higher than the other agent based on his comparable homes. And he was right, my listing was on the MLS on Friday evening and I had 5 offers by Monday evening. Every offer was for the listing price. His office provided great service, the photos of the house were the best, and I was completely satisfied with their attention to detail and communication. read more

Wow, I have to say I am really shocked to read the reviews below as I have had nothing but amazing experiences working with Turn Key Staff from Start to Finish. Not only have I had excellent customer service and Care, but the Team Tuttle really knows the business and the area. Not only have I worked with them, but other members of my family and close friends have too and they all experienced the same, amazing care through and through! Turn Key really puts the customers first and made sure that our buying experience was really one not to forget! Thanks Team Tuttle for making our first time home buying experience a one to remember. read more