Been a loyal Reaves customer since the early '90s. Love their personal note cards. But... I cannot get a hold of them to reorder! Email box is full, calls go to voice mail, and that mailbox is full too. Even wrote to them on one of my Reaves cards, and asked 'can I get more of these?' It came back returned to sender. So I give them 5 stars for the original order and first reorder, and ??? for this attempt. Sure hope they're still in business, but after a year of trying? I gotta move on. read more

Do NOT ever use this company. They are stealing $1000 bucks from us. They literally cancelled their refund to us. Please do NOT ever trust that they will take care of you. They had a Covid outbreak and could not produce our products in a timely manner. They put rush orders in front of ours. They missed our deadlines by 3+ weeks. They refused to refund us and we're beyond nasty. Once they refunded us, they cancelled the refund (confirmed by our credit card company, Citi Bank). They refuse to give us our money back even after bringing this to their attention. If shopping local - please shop somewhere else! We have reported them for Fraud, misrepresentation (to Citi Banking and to the BBB to protect consumerism rights). They do not honor any refund policies, no satisfaction policies, and absolutely no deadlines. Please PLEASE shop anywhere else. Please contact with any questions. I literally can't get them on the phone. They have HARASSED me via email. They are beyond unprofessional. Do NOT use them. I beg you. Save yourself!!!!!!!!!' read more

Reaves Engraving is one of the best traditional "engraving" companies not only in the United States, but in the world. The company has been providing quality announcements with impeccable quality and service since 1933. While providing a full line of bridal and engagement products requested by the couple and family, what sets Reaves apart from today's "mega printers" is their customer service and expertise in wedding and engagement etiquette; guiding the bride, groom and families along the entire process. You can talk to a real person with a great deal of experience to craft the announcements and items that will make your special day perfect, with lifelong keepsakes! Reaves Engraving also provides a wide variety of products, from thank you notes, stationary, special and personalized holiday or monogrammed cards. If you like embossed, engraved, letterpress or thermography printing, Reaves can provide it all for you. They have provided services to tens of thousands of customers over the past 85 years, including celebrities and royalty from all over the world! Don't think that because of Reaves Engraving's success and history means their prices are out of this world. Their pricing is very competitive for comparable products from the big guys, plus you get personalized service that is unmatched in this industry! Try and get a website or robot to talk to you one-on-one about proper etiquette and styling of your announcements! Reaves Engraving has thrived on word of mouth and referrals from their many satisfied customers for almost 100 years. They have done generations of families engagements, from grandparents, to parents, to children and grandchildren! I would highly recommend you check them out for yourself! You'll be very glad you did! Check out their website at www.reavesengraving.com, email them at info@reavesengraving.com or call toll free 877-610-4499. You can also fax them toll free at 877-610-4344. If you want the best quality announcements, with the best personalized service anywhere at a price that will surprise you, contact Reaves Engraving today! read more

Reaves Engraving was easy to work with and inexpensive. My wedding invitations were stunning. Unfortunately, the folded note cards were printed on the wrong side which caused the cards to spit when folded. I emailed Connie and Barbara to make them aware of this. They didn't acknowledge my email. Their customer service has been great until now. read more

I just received my wedding invitations from Reaves, and I couldn't be happier. For an extremely reasonable price, I have BEAUTIFUL letterpress Crane invites to send out, with some extra details (gold foil, edge painting) that make them unique. They did the calligraphy as well, and it looks great and was so turnkey. From start to finish, the whole process took 6 weeks, from submitting the order, to working through edits, to printing/shipping. Lindsay on their team was a dream to work with in getting edits made to the copy, and often turned around revisions within a few hours. Other team members were great in the research phase, showing me fonts (the one i went with is not on their website) and paper options, and letting me know which extra details (like the gold foil & edge painting, which aren't mentioned on their site). Reaves is great for a decisive bride who knows the look/style she wants. I went completely custom, and didn't really use any of the elements from the sample packet they sent, but was able to achieve the exact style I hoped for! read more

I used Reaves Engraving for my wedding invitations and was very very happy with the results. I found out about Reaves through a book called Bridal Bargins -- and using Reaves was a great value. I got engraved invitations for a fraction of the prices I'd seen elsewhere. Most importantly, service (both via phone and email) and quality were top notch. The BEST thing, however, is that for a $1, they will address your envelopes (inner and outer) with a computerized calligraphy pen! There are lots of styles of font to choose from -- they have a video demo of how it works on their website which is neat. But having that service was a HUGE time saver and the envelopes looked GREAT! That service alone (for that price!) was worth using Reaves (I believe they will do envelopes for other invitations (not ordered from them) for an additional charge). I highly recommend Reaves, especially if you are going for a more "classic" look (but I do believe they have some more "modern" options too). read more

Great budget option for letterpress invitations. When I started looking at local Seattle stationers, I was seeing quotes of more than $400 for a 1-colour invitation card (envelopes, response cards and response envelopes were a few hundred dollars extra) with local companies. I'm so glad that I found Reaves Engraving in the Bridal Bargains book. Their package for a 2-colour, heavy card stock wedding invitation with inner and outer envelopes, RSVP card, RSVP envelope and directions/info card worked out to be just over $410! Your invitations won't be 100% custom and will be more classic than modern/whimsical so if you have your heart set on a very specific look and feel, this might not be the route for you. I was flexible on our invitations' look and with the huge savings, I didn't mind classic/traditional invitations. I appreciate the little touches: Reaves Engraving gave us the letterpress plates used to make our invitation suite -- bonus souvenir. We called before the template was finalized and made a couple of alterations to our invitation design and the modifications were included in our order. The customer service was so accommodating and gracious and made some great suggestions on the wording of our invitations. Our invitations even arrived a couple of days early. It was a pleasure to deal with Reaves and I would use them again in a heartbeat for any of my future stationery needs. My cousin loved our invites and is using Reaves for her own wedding this summer! read more

Amazing service and quality. First used them for engraved business cards with letterpress logo, then engraved wedding invitations then monogrammed note cards and engraved calling cards. 20 years of flawless stationery! Don't change a thing ... please :-) read more

Words cannot express how beautiful our wedding invitation suites turned out. We worked thoroughly with Barbara, Connie and Morgan to design a wedding invitation that looked both regal and made a statement. It is with their expertise and flexibility that we are beyond thrilled with the final product. Thank you to the Reaves Engraving team for your kindness and knowledge. Our wedding invitation suites are most spectacular and they will be framed in our home to admire for a lifetime as they are truly pieces of art. read more

The cheapest paper I have ever encountered! I was running low on my stock of thermographed letters and embossed informals, so I went online to find an engraver. I ordered what I thought would be a decent weight bond. While thermography wasn't available, I figured an embossed set would work just fine. Wrong. Horrid. Absolutely horrid. I might as well have run off some notes on my computer. In fact, they would have turned out better because I would have had the sense to use a quality paper. Don't go near this establishment unless you want junk. read more

Initially, it appeared as though Reaves would be a nice alternative to save on our save the dates and invitation suites. They explicitly told us that they could incorporate a drawing my dad made onto the save the date cards. However, when we received the proof, the drawing, which was black and white and could easily have the background removed with basic photoshop skill, appeared to be a simple cut and paste from a scan, and even included a wrinkle from the paper on which the drawing was done. After expressing how concerned I was with the quality of the proof, David was helpful in getting the new proof done, but I had to contact a third party to scan the image and properly remove the background so that Reaves only had to cut and paste again. Once we approved the final proof for the save the dates, the company did not respond to my question as to what needed to be done next. I sent them our addresses for the "calligraphy" on the envelopes, but then was told, quite rudely, that we had not sent a calligraphy form and they could not move forward with our entire order without it (despite the fact that the form had been sent with our original order and they had seen it, as evidenced on the initial proof referencing the envelope addresses). They instructed me to send an entire new form, but then when we called, said they only needed our font selection. Nonetheless, we sent in our font and thought all was well. Most recently, we received a "proof" of the addresses, and they changed the list I had meticulously created to their etiquette rules. These rules directly contradicted what our professional calligrapher for the wedding invitations had advised. What's more, they did not change the addresses consistently to their rules--some were still in the fashion I created. This inconsistency and unauthorized change is entirely unprofessional. To add insult to injury, each additional "proof" (read: PDF sent by email) incurs a fee. Despite the fact that they may have caused error or performed poorly, the customer is the one charged. After all of these events, we have decided to give our business to someone who will take the time to create a quality product and provide reasonable customer service. If you are considering hiring Reaves, please be mindful of the level of management you may have to exercise over them. I had hoped that this would be an easier and more mutually beneficial relationship, but to date, has only been a disappointment. read more

Reaves was the source of one of the worst customer experiences I have ever had with anyone selling any product of any kind. Yelp possibly did not exist when they botched my wedding invitations, but I still get angry thinking about it 11 years later. When UPS initially lost the order, Reaves refused to reprint the order or to speak with UPS, even though UPS could have been billed for the expense. When the invitations finally arrived two weeks late, they were laced with typos and misspellings, inserted by the dingbats who work there. They didn't even print the right state on the return envelopes. They then refused to send a rush reprint or to offer any kind of a discount for their incompetence. We had to use the cards, with hand-drawn corrections, due to the time constraints. To cap it all off, the credit card company wouldn't let me refuse the charges because we had gone ahead and used the product they sent. These people do not deserve to be in business. I can't believe they still exist. Patronize them at your peril. read more

The pricing was much more reasonable than any other stationer I found, and the order process went pretty smoothly. It took about a month between when I first contacted them to receiving the finished product. On request, they sent us about 20 samples (which I have already passed on to another bride-to-be!). My fiance and I enjoyed designing our own invites. They had some modern looking letterpress samples but we ended up going w/ a classic style thermography set using black and gold because it fit our theme. We received great customer service from the company reps, especially Barbara. And most importantly, we love our invitations! read more

We used Reave's for my engraved daughter's wedding invitations, a custom drawn location map card, and engraved note cards. They did everything exactly right, on time and with no problems whatsoever, and at 1/2 the price of places in the very expensive city I live in. We could not have afforded engraved invitations locally (I checked) and I was thrilled to find Reave's online, and they could do exactly what we wanted. I'm about to order some more engraved stationery, we were so happy with our experience. read more

We used Reaves' services for our wedding invitation suite as well as thank you cards for our wedding guests. Our invitations were beautiful! When we met with them at their office Matt custom designed every element of our invitation, RSVP, and reception cards according to what I wanted and came up with a design that was perfect and completely unique! His advice for wedding invitation etiquette was very valuable as well. All of their staff were very responsive to any communication we had and we received our invitations very promptly. Overall we loved working with this company and would highly recommend using them for your invitations! read more

I can't say enough good things about our experience with Reaves. They did our wedding invitations and they were stunning. The prices are very reasonable and there are a lot of ways to customize. read more

Reaves did a lovely job. They were timely and very reasonable.

We also used Reaves for our daughters engraved wedding invitations. They also did everything right , on time with no problems at an affordable price. Most importantly , as we were dealing from a distance, they handled my somewhat anxious telephone calls with grace and solved several technical difficulties easily. read more

I wish I could give zero stars. From start to finish this entire process has been a nightmare!!! And as a bride, I have enough on my plate and there are enough businesses out there that are willing to do a good job that I do not need this aggravation! First of all, the order form is the most confusing thing I have ever seen. We had to take it to another professional to decipher it. When I finally received my invitations.... the rounded corners looked like a kindergartener cut them with safety scissors. The font color was a grey color instead of the midnight blue that I ordered. There were rust spots all over the place and the envelopes were mangled. I called them and sent the entire lot back. I then got an email saying that "everyone there agrees that the color is midnight blue" no mention of anything else. I asked about the envelopes and such and got no reply. I asked again and now two weeks later, still no reply. I guess they have so much business, they don't care about mine. DO NOT USE THIS COMPANY!!! read more

The experience with Reaves was a nightmare. Wedding invitations are supposed to be easy, fun and exciting to design and receive. Reaves killed all the happiness and enjoyment of this process. Negative stars would be the best rating for Reaves Engraving. I had used this company for over 41 years... 4 weddings and countless social stationery orders have been placed. They do not accept American Express for a reason - you have no recourse when the order is not fulfilled to the customer's satisfaction. My order took over 2 1/2 months to receive. The engraving is not top quality. The paper size is not as advertised. This paper size issue caused problems with the custom calligraphy fit. My order was over $1600.00. Communication was attentive until I paid...then there were excuses upon excuses, and just vacant "sorry for the trouble with your order". The quality control is almost non existent. Just know this is a second rate, discount printer. Beware. read more