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    Rebuild Replace Restore

    2.0 (8 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Rebuild Replace Restore

    Masonry/concrete sealing

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    Groundworks

    Groundworks

    (10 reviews)

    John Stifter and Alex were terrific to work with. They did a great job from start to finish and was…read moreable to complete the work so that my client was able to close on his house on time! Would highly recommend them to anyone.

    Though the product seems good for a home with significant water problems, it is inappropriately…read moreexpensive and intensive for the level dampness in my Minnesota basement. However, the main reason I will not work with this company is the significant and multilayered ongoing disrespect for my family's time and needs I experienced in the inspection process. I was originally scheduled for a 1:00 p.m. appointment on the Friday of Labor Day weekend. I had no text, calls, or people at my door by 2:00 p.m. I tried calling the number in the emails I had received: after going through several bots, I reached a kind woman in Texas who said I would get a call back in an hour. By 3:30 p.m., no one had called me. I found a number for Minnesota. I reached a helpful human named Kate. At 4:00 p.m., three hours after my appointment, I received a call from regional assistant sales manager Jim Graff, who made an appointment for 9:00 a.m. the next day. We once again re-arranged our holiday schedule for this inspection. Though very nice, Jim Graff was at our home for three and a half hours--he left just before 12:30. The original appointment was for two hours, and I was not informed I had to reserve half of my day for this inspection. In fact, his own phone listed the appointment as ending at 11:30. Ultimately, we sacrificed an entire day during a holiday weekend for this estimate. Though I was grateful for Jim's attempt to salvage the situation, his utter lack of acknowledgement of my time was disconcerting. He insisted on plodding through his sales pitch despite my pleas that I had carefully read the website the day before. His sales pitch was geared toward scaring me--"Didn't you hear the beeps?"--rather than providing specialized information that was focused toward my particular situation and budget. He seemed unable to adapt to my requests. His diagrams were impressive and I appreciated his clear explanations of the system, but this could have been streamlined into 30-40 minutes. I was grateful that he was willing to wear a face mask for my family's health needs, but he did not bring inside shoes, take off his shoes, or offer to wear booties, even when I indicated that we did not wear shoes in the house. This small act added insult to injury: I had already spent a day's worth of time getting this bid, and I now had to vacuum for an hour in my son's basement living space. Ultimately, Groundworks sent me a sales person, not a contractor. The sales person had two weeks of training in the system. His expertise was selling the system, not assessing and installing. His moisture meters made little sense and seemed to be a technological gimmick rather than factual data: they had their highest readings in the damp laundry room and bathroom on a very humid day. There was no clear evidence they were measuring dampness in the wall. In addition, I was pressured into signing at that time, which I was very clear would not happen, since I needed to speak to our contractor. Though the product seems very good, I don't recommend Ground works. The no-show inspector, the use of Bots to make it hard to reach humans on the phone, and the lack of my ability to speak to someone technically skilled who could tailor the product to our needs and budget while being respectful of our time made them a no-go. My next bid will be from a neighborhood guy who knows our geography, does the work himself, and promises a no-pressure inspection. Groundworks is simply too big and has ironically separated the customers from people whose expertise is--groundwork.

    Ruben’s Concrete

    Ruben’s Concrete

    (1 review)

    North End

    I hired Ruben's Concrete LLC for a residential concrete project in the Twin Cities area during…read morespring 2025. The job included a new driveway and an extended parking area. While the initial pour looked fine, within just a few days, I noticed several concerning cracks forming throughout the slab--some extended beyond control joints, reached the slab edges, and appeared at transitions between sections. I contacted the contractor and shared photos of the damage. To his credit, he responded promptly and visited the site. During that visit (which I documented), he acknowledged the cracking, pointed out that the control joints were not fully cut to the edges, and committed to returning to make repairs. He explained the plan would involve cutting out damaged areas, installing rebar, and repouring the affected sections. Unfortunately, despite my follow-ups, the repairs never happened. After weeks of silence, he responded but shifted blame to the materials used--specifically the size of rebar--claiming he had advised against it. This wasn't consistent with earlier conversations or the role of a licensed contractor responsible for determining proper construction methods. Later, he tentatively agreed to a date for repairs, but when I sent a written outline of the scope, he refused to proceed, claiming there was no agreement. My final attempts to resolve the issue professionally went unanswered. To date: No repairs have been completed The contractor has denied responsibility A written warranty has not been honored This experience has been frustrating and disappointing. I would encourage anyone considering this company to document everything carefully and be cautious before moving forward.

    From the owner: With over 30 years of experience, Rubens Concrete LLC delivers expert craftsmanship in patios,…read moresidewalks, driveways, entrance steps, concrete foundations, drywall, remodeling, and retaining walls. Whether you're upgrading your outdoor space or starting a new project, we bring durability, precision, and a personal touch to every job. Trust the team that builds it right the first time. Call today for a free estimate.

    Rebuild Replace Restore - masonry_concrete - Updated September 2026

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