Great selection of gas & electric inserts. Very knowledgeable but you have to contract with…read moreelectrician or gas installer if the project is not a simple replacement. Bid for insert & install was competitive but the extras are what really made the project unmanageable & unaffordable.

Converted my wood-burning fireplace to gas. They did a nice job installing it and took care of…read morecontacting the city to do the inspection. I love the fireplace and their price was the lowest of the three places I shopped. One downside is that the face panel did not arrive with the rest of the unit. They were able to install it anyway, so the fireplace is up and running, but I have to wait until the face panel arrives from the supplier to complete the job. That may be a supply-chain issue, but I'm not sure.

We moved into a new home with two fireplaces that didn't work. We knew we wanted to get them…read moreoperational so I searched around before settling on SafeHome. Everything about our experience was top notch. They responded to my online inquiry within a few hours, and had someone ready to be at my house within the same week. Zach was super friendly and prompt! He got everything up and running in no time, explained the issue clearly, and gave us some tips on using our newly operational fireplaces. Value/price was appropriate and, while I hope I don't need to call them again any time soon, will definitely be using SafeHome for any future fireplace issues!

Here to say that if you are in need of chimney cleaning, fireplace repair, removal of existing or…read morereplacement of fireplace- SafeHome LLC is the company to contact! Zach was not only was super responsive, knowledgeable, extremely professional, but most of all, honest. Their pricing is competitive. Their not here to sell you or provide service you don't need. SarHome is in the business to keep long lasting clients and build trust. I highly Reccomend what great work they do.

Pete's Fireplace Service is outstanding! Pete was great to work with, communicating clearly and…read moreeven managing to squeeze me in during a very busy season. He listened carefully to our fireplace issues, offered honest and thorough solutions, and fixed a serious error a previous company had missed, which gives our family great peace of mind. Not only did he complete the full service inspection and all repairs quickly and expertly, but he also painted our dingy fireplace, making it look brand new--all in about an hour! His fair pricing and commitment to quality as a local business owner are unmatched; I highly recommend his service, which is absolutely worth the wait.

100% recommend. Pete was easy to schedule and honest with pricing. He wasn't looking to run up the…read morebill but troubleshot the problem taking cost into consideration. 6 months later when winter came around the fireplace wouldn't start. I texted Pete and he gave some over the phone ideas to get it going again. Hopefully, I never need to have the fireplace fixed again but if I do he is the only one I am calling.

the fireplace guys are THE BEST !!!! I've used other…read morecompanies over the years the other ones were dishonest and incompetent i give the fireplace guys 10+ stars

They came out to service two fireplaces (a heat and glo Tiaria and a Mendota FV41). One unit was…read morenot working, and they fixed it (replaced the battery in the starter). The other unit was cleaned and inspected. The over the phone quote provided was the final cost, they arrived on time (early actually), and the communication before/during/after the visit was perfect. The technician was knowledgeable and answered any questions we had. I appreciated that they took their shoes off when entering the house, and that they did a good job of protecting the carpet when cleaning the fireplace/cleaning up after their work. I wouldn't hesitate to use them again...they did what they said they'd do, when they said they'd do it, and they were pleasant throughout the process.

15 years ago bought a gas fireplace from Woodland. From sales to install to service, they score a 5…read moreout of 5. For instance, just today I had it serviced. Adam immediately identified a faulty switch, replaced it and then said, "No charge." I objected. (I like to pay my way.) He insisted saying that he should have caught it last maintenance visit. So, no charge. Who still does that? Woodland does! This kind of integrity and customer care is very rare!

We purchased a wood burning insert for our fireplace. Adam talked us through all the options and…read morehelped us select one that worked well for our space. Installation was done carefully. Love the heat that is now going in the room instead of up the chimney. We have another fireplace and when we redo that room, will certainly be back for another.

Unbelievably rude- first off you wait on hold far too long to schedule. Then they don't mention or…read moreremind you to keep the fireplace off for several hours, so I had to reschedule but luckily the tech was nice and gave me a 2 hour window instead of the 5 hour window you get when calling. Unfortunately day of the reschedule I'm sick and don't want to subject the tech (only nice efficient person at this company) to my cold. I call the main line and am rudely spoken to by Leander- I asked if the tech could contact me to schedule a shorter window when I'm not sick and he went off on me that's impossible. So I'm sick being yelled at.... Every time I've dealt with customer service it's nothing but long waits and rudeness. Find another company they're awful

Scheduled an in home visit to review my needs but they never showed up. A rep called about three…read moreweeks prior to the scheduled visit and I described what I wanted. He said he'd meet with me before the scheduled visit and that was the last I heard until they emailed me 2 days prior to the home visit to remind me.

Dr. Zach was in and out within 90 minutes and had our gas fireplace up and running after my simple…read morecleaning attempts failed. The fireplace needed a new thermo-coupler. The Fireplace Doctor offered a narrower arrival window (2 vs 4 hours), a competitive clean up and repair fee, and a better repair solution. The place we bought the fireplace and used prior for service was good. For this repair the alternative services provide stated the likely part needed was an entire assembly made up of three parts and cost $200+. The Fireplace Doctor proposed changing one of the three components. And the price was $20.

Very impressed. Really did a great job- professional- reasonable pricing. We will definitely give…read morethem our business in the future. Also, a nice fireplace technician. Informative and explained everything. I recommend this company highly.

I built a new home and purchased a gas fireplace from Fireside Hearth & Home. The fireplace worked…read morebeautifully until 2 years later I had Fireside's service team come to my home to clean the fireplace. Ever since they perform this recommended service, light is emitting around the enclosure and looks horrible. After 6 months and numerous visits from their service team, they have not been able to resolve the issue and have no sense of urgency to resolve the issue. I do not recommend buying anything from Fireside Hearth & Home.

Purchased a new construction home by builders who contract with Fireside Hearth & Home. Within 18…read moremonths my remote randomly stopped working - and I learned that this had occurred to many of the other homeowners in my community. Given that the warranty is only for 1 year, Fireside Hearth & Home took no accountability for this and wanted $325 just to come out and see what the problem may be. Not a company that believes in customer satisfaction and would therefore never recommend.

Joel and his crew did an awesome job! He took our simple backyard and turned it into the patio…read moreretreat we'd been hoping for. Super easy to work with, the results look amazing, and we'd happily recommend them to friends and neighbors."

English Stone is one of those rare companies that strives to exceed your expectations. In order to…read moresupport this statement let's talk about the four Ps. Project: We had an ugly, weed infested rock garden on a hill adjacent to the back of our home with a rotted and leaning retaining wall ready to collapse. The hill area needed leveling and reshaping, then weed barrier, rocks, and shrubs planted. The retaining wall is now made of interlocking stones and is completely level. We also added a circular yard stone patio with a stone fire pit and grill in the center. Our backyard now has an old English stone flare and is very classy. People: Joel met with us initially and followed through with us and the workers until the end. He has a very positive energy, is passionate about his company's products and services, but not pushy to the customer. He had great ideas for our project and actually did more for us than what was expected. The workers were skilled craftsmen, second to none, with great experience and great attitudes. I would not hesitate recommending them to work their trade even at the Governor's mansion. Pricing: This part surprised us as we thought the project would cost more than it actually did. Process:T he work was consistent, starting sooner than we hoped, and was constant to completion with every detail addressed. After the new grass has grown in, we will be adding pictures. This is a dream come true for us, and we want this review to help you find your own miracle with English Stone.

Thanks for doing such a great job cleaning my chimney. I enjoyed a fabulous fire last night!…read more Crew was personable, gracious and patient with me explaining how a chimney works and the importance of maintaining it. Thanks again!

These guys were recommended to us. I won't have anyone else do chimney cleaning! Their price was…read morethe same as everyone else and they simply do a better job. An inspection is included in the price. Their cleaning removed years of build up that other companies were supposed to have removed. Highly recommend!