Good straight-forward care. Experienced nurses and doctors who cares about your health…read more .

They have very homely rooms and some of the staff are good to you depending who you are. They have…read moregood food delivered every day and fun tv. Clean bathrooms too.

Great and good Dr's; Billing is messy. Will overcharge upfront and then have to wait for a…read morereimbursement. Office pushed for me to pay upfront (I had already paid the deductible prior to the appt.) Then after several weeks they had to reimburse me.

When I learned that Dr. Dimeff was at this location, I wanted to schedule an appointment right…read moreaway. I met him before and was familiar with his practice. I have been having issues with elbow tendonitis for quite a while. Dr. Dimeff listened to my concerns, checked out the affected area, explained my options, and swiftly provided treatment. I am satisfied with his service and expertise. Should you have an orthopedic ailment, you should definitely consult with Dr. Dimeff! Thanks.

A dear friend of mine, whom I've known for 50 years, rented a room in my home. When he first moved…read morein, he was 80 years old and still able to climb stairs. Over time, his health began to decline, and a friend suggested I look into whether he might qualify for hospice care. He did. Shortly after his 86th birthday, he broke both hips. At that point, he was admitted to Parkland under Medicare. After his surgeries, he was transferred to The Traymore--a beautiful and spotless facility. From the moment he arrived, the staff showed extraordinary kindness and professionalism. Jennifer Diaz (972-330-7349), in particular, was always available to answer my many questions. She even came to my home. One thing I want to make clear: my friend often told people he lived in a "group home," which was not the case. I am 80 myself and not trained or licensed to care for another person. He simply rented a room in my home, and I did my best to support him as his health needs grew. When he entered The Traymore, he returned to Medicare, and I was asked to keep a room for him at my home in case he was ever able to recover enough to leave. But the reality was that his finances were very limited--he had only a small Social Security income and no assets. The Traymore team went above and beyond, spending countless hours working to secure Medicaid approval for him. Thankfully, they succeeded, and now he is able to remain there for the rest of his life. The change in him has been remarkable. He loves the food, enjoys the activities, and is always cheerful when I visit. He's even won bingo three times and couldn't be happier that they serve ice cream. I am deeply grateful to everyone who has cared for him and supported both of us through this journey. Their compassion has made an incredibly difficult situation so much easier to bear. The Traymore is the best!

My sister has been long term 3 years. In the last year. Lack of communication. Before called if…read moremedication change. Reports .No phone call returned. When doctor specialist or if patient have surgery or dates or times not called family. Today called asking how procedure went. Was told my sister wasn't there/ back yet called night charge nurse as told. When calledc5 x hanging up. Finally answered. Won't give her name. Asked for charge nurse Ivy. She was confused went got my sister. Her procedure was canceled for another date! Got no call from anyone of change. I'm not happy and someone has some explaining! This is unexceptable! My point of this is in last year of 4 square and what used to be Great team has gone down hill . Your in charge of Healthcare and making family feel better they placed loved one in a place that cares Especially if I can't take care of her due to her needs.

After spending the past eight weeks after getting a total knee replacement at The Villages of Lake…read moreHighlands, I can honestly say that my experience has been exceptional. I don't usually write reviews, but the outstanding care and kindness I received from everyone on the staff deserve to be recognized. From the day I arrived, every single person treated me with compassion, respect, and genuine concern for my well-being. During my entire stay, I never encountered a single employee with a bad attitude. That alone says a great deal about the culture of this facility. There is a physician and a nurse practitioner who do rounds every Monday, Wednesday and Friday. Both of them were never in a rush to listen to my concerns and issues with my recovery- and I had quite a few in the beginning. They even came to the PT area to make sure nobody was left out. That was truly amazing to me! The nursing staff provided excellent care and always made me feel safe and well looked after. Whenever I rang the bell in the painful stages of my recovery, someone showed up in a very timely fashion. Whenever they didn't, I knew it was because they were busy taking care of someone else, not because they didn't care. The physical therapy team was encouraging, knowledgeable, and truly invested in helping me recover and regain my strength. The housekeeping staff kept my private room spotless and comfortable, making it feel like a home rather than a medical facility. The kitchen staff went above and beyond to make sure I had meals I enjoyed. They were always accommodating and often prepared something extra when I needed it. It was clear that they genuinely cared about making my stay as pleasant as possible. I was also impressed by the administration and leadership. Whenever I needed something, they did everything they could to make it happen. Whether it was a special request or simply making sure I was comfortable, they always responded with kindness and professionalism. What stands out most about The Villages of Lake Highlands is the people. Every department--from administration and nursing to therapy, housekeeping, dietary services, and everyone working behind the scenes--works together with one goal: providing the best possible care for their residents. Their compassion, patience, and genuine love for the people they serve are evident every single day. Recovering away from home can be difficult, but the staff made me feel cared for, respected, and valued throughout my entire stay. They consistently went above and beyond to ensure I was comfortable and had everything I needed. I am deeply grateful to everyone at Villages of Highland Park for their dedication, kindness, and exceptional care. I would wholeheartedly recommend this facility to anyone looking for a place where residents are treated with dignity, compassion, and genuine concern. Thank you all for making such a positive difference during my recovery.

This facility wanted assurance that they would get paid before they would admit my mother. They…read morewere willing to let me put the entire four week stay on my credit card rather than trust the insurance company. I was not willing to trust my prescious mother to a profit first facility.

I really like my doctor - Dr. Bowers. But it's a ridiculously bad experience trying to reach the…read moreoffice by phone. Just now I've been on the phone for more than 20 minutes in queue. Haven't spoken to a live person yet. When I pressed "0" for a callback, it reset me at the start of the queue rather than letting me enter a callback number. I live near downtown and could have driven to the office and walked up to the desk in less time. The front office issues really need to be fixed.

Dr. Eades is a Great doctor!! Got a referral from the nurse on site at job who recommended I go for…read moremy high heart rate, palpitations, and pain. Long story short this guys KNOWS his stuff as well as his nurse and they both TRULY take the time to ask about/listen to all your symptoms which is great for a hypochondriac like me ;p Going back for my stress test I've needed for at least a year now and have another follow up set after that so they're on they're stuff!! told them I wish they could be my primary doctors!!

Very positive! Caring doctor & very thorough in explaining what would happen & what to expect. I…read morewould definitely recommend.

Was so not impressed with his bedside manner, very short on explaining anything. Did not really try…read moreto be relatable or establishing rapport with me as a hospital patient or during follow ups in his office. It felt like he was annoyed by any questions I had. Front desk staff... HORRIBLE... every time you call they don't let you speak they cut you off and they are not efficient at customer service or office work. Don't see why he has good reviews on health grades... As a patient you wish these people would treat you like they care about you as an individual, not just about how much they are getting paid for your suffering .