In August of 2021, Jason King and Royal Restoration LLC, out of Channahon Illinois, re-sided my…read moreLockport home. They were priced in the middle... not the lowest, not the highest. The work was competent, and initially I was very happy. There were some very minor issues that I asked Jason King to come and address after the job was completed. He never came back to follow through. As I said, it was minor, so I didn't pursue it. My mistake. Fast forward to 2023... In February I noticed a separation where two panels of siding have a gap between them, making the insulation underneath visible. This is a warranty issue, most likely due to an installation error rather than fault with the siding itself. I also had some loose panels from high winds, again not very bad. On 2/6/23 I sent a text to Jason King and Royal Restoration. After a couple of weeks with no response, I called and left a voice mail. Jason King finally responded with a text saying he was out of town. Phones work from out of town, right? Oh well. We texted back and forth a couple of times, he explained that the minor wind damage was not covered under warranty. I was surprised, but it is what it is, and I wanted it repaired. More importantly I wanted to get the separation caused by faulty installation taken care of. We agreed (in texts) that I would contact him in the near future to evaluate and do the repairs. Jason King responded with a text saying "Sounds good Tom." That was 2/15/23. That is the last time I heard from him. On 3/28/23 I texted Jason King again, wanting to set an appointment for him to come look at my house, as we agreed. I told him there was no further damage, and the existing damage was minor and not time critical. I was always very nice and respectful. After four weeks with no response, on 4/25/23 I sent Jason King yet another text, saying "It's been four weeks and I haven't heard from you. Still no rush, but please get back to let me know this is on your radar..." All I wanted at this time after weeks of silence was a RESPONSE saying he was aware that this needs to get done. That's it... but Jason King could not do even that. It is now 5/8/23 and I have not received any communication from Jason King and Royal Restoration. I have no explanation as to why a business would continually ignore a paid customer with warranty issues, but I can only conclude that once Royal Restoration has your money you will not see Jason King again, regardless of the warranty. I've done nothing to provoke this lack of basic consideration and respect from Jason King. I've been nice, I've been polite, I've been patient... but my patience is at an end. What must I do to get this business to respond? I try to be positive in all situations, but I don't know what else I can do other than inform and warn potential customers with this Google/Yelp/BBB/Facebook review. When the job was being done, Jason King and I talked about Royal Restoration possibly replacing windows in my home at some future date. How can I even consider Royal Restoration for more work when Jason King will not stand behind the work he's already done? Tommy Dziallo Lockport

Hi, I had Royal Restoration LLC , approximately 2 years ago remove my old siding, and installed new…read moresiding, fixtures, and shutters. Jason King the owner was extremely easy to work with for pricing, selections of materials, and working with my insurance company. His workers were extremely nice, and professional. Would recommend them, and rehire them to work at my home.

We had the craftsmen at our house to replace light fixtures, install new ceiling fans, and replace…read moreour old light switches. The guys knew exactly what to do, were friendly and professional, and answered all our questions. They showed up on time and cleaned up after themselves. Glad we found them! Next project we are hiring them to complete is to do some updates in our master bathroom.

Bonaficio just finished installing our kitchen and bathroom hardware as well as all of our…read morecurtains. He then happily went the extra mile and hung my new closet jewelry organizer and the set of wall hooks for our dogs' leashes, just because I asked. He was very friendly and did a tremendous job on everything! Having it all done well, without the headache of my husband having to do it himself, was worth every dime! I highly recommend this company.

Mike came and inspected the damage we had to our fascia. He was prompt, honest and professional…read more Will reach out when we have bigger roofing job in future.

GME does excellent work! Would recommend them to anyone needing windows or siding!…read moreThanks guys

they did a fa job I would recommend them to anyone. they explained everything to me what was going…read moreto happen from start to finish. the crew t did the work at ou house were top notch I would rate the crew a solid 10 out of 10.

Just had nine windows replaced. Quote was very competitive. Windows came in sooner that estimated…read moreand Brad brought them out and installed them. Only took two days to complete the job. They look great and operate great. Brad did a wonderful job finishing and cleaned up everything. Very satisfied with price, work, and cleanup.

Mickey and crew just R&R's my roof on my house and garage. Mickey was there from start to finish…read moreanswering questions, working with the insurance adjustor and insurance company to make the settlement as smooth and painless as possible. Other than a new roof, when the crew left, you'd never know they'd been there. Mickey was is professional and was on time and unlike other companies I'd called, actually answered the phone!!

We had many contractors come out and give us bids on our roof replacement and Mickey took the time…read moreto show us the difference between the types of shingles and made a suggestion as to which ones were the most durable (most glue strips). Mickey also offered up a color that had a pop of red in the shingle (Burnt Sienna). At first, I wasn't sure but Mickey took us out to see a house with the exact shingle on it and it really looked fantastic and would make our brown trim pop. This was a major decision for us as the new roof will be on the house for 20 + years. Mickey was on site and handled the removal & replacement of our sky lights also. When the job was completed, the crew did a good job at removing the debris. Our house looks great and we are thankful for Mickey's assistance and taking the time to answer all of our questions. I would highly recommend Mickey (A-Z Home Improvement) to anyone!!!

Had some wind damaged shingles and Jack came to the rescue. He was able to match shingles perfectly…read moreand competed the job as soon as weather permitted. I highly recommend that if you need a professional for a home repair, contact Jack!

From the owner: Jacks Roofing & Siding is a roofing contractor in Oswego servicing Naperville, Aurora, Plainfield,…read moreand nearby areas. Our roofing company offers residential roofing, commercial roofing, roof repair, asphalt shingle roofing, slate roofing, and more. We also specialize in siding and gutter services. Customers love us because of our comprehensive roof warranties and affordable roof financing options. We also have industry affiliations and certifications such as IKO Roof Pro and Malarkey Pro. If you want to experience how your most trusted Naperville and Aurora roofing company embraces our motto, "We nail it every time.", call us now for a free estimate!

WOW! BEWARE! I contacted this company for a deck job. they left a message on my home phone and…read moreasked how I would like to be contacted. I said please text my cell phone at ... So they call my home phone again the next day. No big deal, my husband is working and said please call my wife at (insert same number). This office lady was so mad saying "well this is the number you left us to contact you!" I said "But I texted you a cell phone number to use instead (still no big deal, just hang up and call that number so my husband can get back to work). I wish I could post the screen shot here of the message I got to my cell phone. It said " I hope you get the day you deserve you miserable bitc*h" Over asking her to call a different number, two separate times, nicely. Was not mad about it at all. This is who you will be dealing with at Stans. Beware. Attaching the screenshot.

These guys are awesome! I've had them come out to do some repairs on our siding a couple times…read more Most recently it was a bigger job because of poorly designed downspout in our original house design that was leading to water damage to cedar siding. These guys came out and found the problem, replaced the siding in a very professional manner, and corrected the downspout issue so that it feeds directly into the gutter. When they noticed that there was a greater degree of damage than initially identified, they were honest about it and gave me a new reasonable quote. They went above and beyond. This time it was Nehemiah and Kevin that came out. Highly recommend.