RENTER (please) BEWARE. Read reviews from actual tenants over the property owners…read more Absolutely terrible property management, the worst I've ever been aware of. I have close friends who rented from them this past year. From failing to make proper repairs to the very invasive and frequent inspections, It was nothing but stressful and difficult the entire time. Upon move out, the rental was deep cleaned - I know because I helped them move. ANYONE would be comfortable moving into the residence in a moments notice. It was a close to perfect as possible. I made sure to take an excessive amount of photographs because we had heard stories about them. And then they came after the renters for SO much money. It's honestly absurd. I will be in court with them when the time comes. Please read and consider ALL the warnings before even considering this "management" group.

We rented a property from Rainey Realty that is owned by Danny Wooley two years ago, during our…read moretenancy we never received even a single violation, rent was paid on time without being late throughout our 24 month tenancy. For all intents and purposes we were model tenants, we replaced fence boards, took pride in the home as if it were ours and have a long (10 year) history of renting with nothing but glowing references. We got a bumpy start with Rainey when we took over the lease from the previous tenants, we paid a $1,300 deposit and when we viewed the home for the first time it was the opposite of clean, even though we were told it was professionally cleaned. There was pubic hair in the shower and on the door, urine (yes human) on the floor and baseboards around the toilet, fecal matter, hair. I have photos of all do this, walls were past dirty, stained, nails, scratches, you name it. I sent all of this to Rainey and spent the next two days (my only two days off work) deep cleaning the home, all of which I have photos and videos of with time stamps. An apology wasn't made, no offer to send a cleaning company, although I'm sure they charged a hefty cleaning fee to the prior tenants knowing what I do now. Just silence. I try to handle most things with grace and assumed it had just been overlooked. Throughout the tenancy every 3 months Rainey would send "maintenance" over, now it does say in the lease they will do that, it however does not say during those "maintenance/inspections" that a man will come in, open your closets, and your cabinets room by room to record your entire home as well as all of your private and personal belongings in those closets and cabinets. To some this may seem like a way to protect an investment but tenants are real people who deserve just as much privacy in the home they pay for as the owner deserves in his own home. Late February we found a house and decided to put an offer in, around the same time we received an email stating we needed to submit a 30 day notice if we were going to be moving out on May 1st, we had some friends who wanted to take over our lease. After many phone calls and emails Rainey approved them. During this time I was trying to cross every T, double and triple checking how the process was going as that would affect our closing date. During the time they were considering the tenants not one single representative from Rainey said I still needed to submit a form formally moving out, all of our communications were about the new tenants move in date.Anxiety was high on my end as it was a lot of money that I spent a lot of years earning for this moment. Rainey approved the potential new tenants to take over the lease. The stress eased and they said we were on track so we began moving everything out to a storage unit in preparation for our new home. We then received an email that the owner Danny Wooley had denied the applicants for reasons they couldn't disclose to us, even though the company itself had approved them. We were floored, and now being asked if we'd still be paying Aprils rent and given some options to end our lease early. What a blessing, (we thought) they said if we left the home in move out condition we wouldn't have to pay Aprils rent and our security deposit ($1,300) would be returned. I took off of work, and even resorted to pay someone to cover a shift where I couldn't get off to scrub that home top to bottom, we had the floor professionally polished, mowed the yard, scrubbed baseboards, walls, even in the walk through from the rental company it says the home is extremely clean. Sounds move in ready does it not ? My mom who also took off work to help would agree, she's an even bigger clean freak than I am. Not to the owner, we were cited for the gutters not being clean, yes the GUTTERS, paint spots on the floor (noted when we moved in) paint that was on the ceiling, (there was green paint on the ceiling when we moved in)and paint spots on the baseboard as well as "weeds" in the flower bed. All of this to Rainey Realty and Mr. Wooley meant that the home was not "move in ready" and that they could not only retain our $1,300 security deposit but also charge us an additional $725. The property is already rented again and it's not even May 1st, the utilities were switched over to the owners name on April 7th, it was listed on the 11th of April. None of this matters to the owner or Rainey, they were able to rent an immaculately clean home in under 30 days, and retain over $2,000 from me. I don't have an extra $725, I hadn't had high hopes of getting my entire deposit back but I certainly never expected this. I'm at a loss and I'm disappointed. Yes being a landlord is a "business" but you're in the business of people, and you should conduct yourself with dignity and honor. To this day not one single receipt has been provided for the additional $725 in charges even though I've requested it time and time again. Yes the unit has already been rented again.

I've used Marshall Peters for a few years for managing a rental property and have had mixed…read moreexperiences. They promise a lot but follow through is poor and communication, which is very important to me, is very poor.

I have been with Marshall Peters and associates for over 12 13 years and they help me find my first…read moreapartment and they found this apartment I'm living in! They go out of their way and they're so friendly and helpful!

this management company and Steve, himself, have been nothing but accommodating to me and the…read moreladies of hope rises....kudos!!!! many places do not want to give people second chances. However these people do,,,Thank you Sir!!!!

Horrible management company. Now that they are getting out of the residential property management…read morebusiness we are Struggling to obtain the full deposit that our tenants Left to them. There should be a class action lawsuit against the business, the Upton's who are the owners and the property management personnel. I would recommend staying away and refrain from doing business Is with any rpm group.

These people never got back to us. They said it would take 5 days to do the application, yet,…read morenothing. We passed background check, income verification and everything else they asked for. I will never apply with this company again.

Wonderful place to work your day goes by fast with lots of fun and laughter!! We get off early on…read moreFriday and no weekends!!!

I would rate a 0/5 if I could. Me and my family were forced to move out of a home we loved very…read moremuch. The house itself was nice but it came with soooo many problems that showed up as early as a month after we rented from them. Mold was terrible, one room was infested with wasp, the plumbing was HORRIBLE!!! And they moved at a literal snails pace when it came to helping fix these issues. Why would we want to pay rent when we can't even live properly? I absolutely DO NOT recommend this company what so ever. All they do is unapologetically-apologize and tell you they will fix your issues but never get around to it till 4 months later ALL WHILE STILL WANTING RENT ? Imagine ? Yeah no forget this company. Period.

I was told someone was paged to let me know about a rental home…read more I never got a call Two days later They said I could look at the property On the app That was not true I called their number while putting the proper information into the app and the answer ring service said they could do nothing this was at 6 PM on a Monday

I'm hoping when I move out of my rental house I will still love peak properties as much as I do…read morenow! The house I'm renting is literally in perfect condition. My fireplace wasn't lighting easily and I called about it to see if I was using it improperly... They replaced the entire unit that week! Everyone I've spoken to has been friendly. The only reason I'm moving is my job is taking me out of state. I will miss peak properties and this beautiful rental home so much! I highly recommend this group for house rentals!!!

I reached out about a property that was listed for rent and was asked to send over my ID. I did so…read morepromptly, but within just two minutes of sending it, I was told that I could not view the property --without any explanation or follow-up. Given how fast the response came after seeing my ID, it was hard not to feel that the decision was based on my race. This experience was upsetting and felt discriminatory. Everyone deserves to be treated fairly and given equal access to housing opportunities. I'm sharing this so others are aware and so that the practice of judging potential tenants by appearance or background can be called out. I do not have a criminal past. The sad thing is I live in this area and run a business. The people at Arkansas Property add zero value to our community and will come to realize that Maumelle is not holding on to the bigoted values of the past.

My husband and I had a deeply upsetting experience with Amanda (broker) and Shelby (agent). After…read morescheduling a showing and submitting our IDs as requested, the appointment was suddenly canceled due to a vague "screening process." We met all the stated criteria, yet were dismissed without explanation. The timing and lack of transparency made the situation feel discriminatory and completely unprofessional. We've never experienced this kind of treatment from any other real estate professionals. If you expect fairness look elsewhere.

Michelle is wonderful to work with. She is a seasoned veteran of the real estate industry and knows…read morehow to get the job done. I worked with Michelle today and she made it easy for us to do business. I can't say enough good about her. Her staff is friendly and she has a really nice office space if you ever have a chance to visit. Do yourself a favor and go with a pro like Michelle.

We live out-of-state and Michele worked very hard to sell our property back in AR for us. She came…read morehighly recommended by a family friend who has handled our family's real estate transactions forever, but had retired. We were not disappointed, as Michele and her staff went above and beyond to keep us informed on a regular basis throughout the process. Everyone with whom we had contact at Michele's firm was totally professional and courteous at all times. We wouldn't hesitate to use Michele & Co again in the future. VERY happy with them!

This company is beyond criminal. DO NOT RENT FROM THEM whatever you do, this is a mistake. RUN FROM…read moreTHEM! They will rent you a property with out functioning utilities. You will pay $400 a month for your water bill due to leaks before you moved in and their negligence, and they will not come out and fix it. My garage door malfunctioned and noone would come out and fix it for months, it would randomly open and it would be like that all hours of the day and night with anyone being able to access my house, I had large cracks that you could put your phone through on the ceilings in the bedroom due to the settling of the house from the water leaks and they did not care. Several broken appliances, I had an electrical issue when I moved in and all the lights strobed, they took a month to fix it. This company is a joke, they will not refund anything they promise. I have contacted a lawyer, but I suggest you stay far away from these crooks. They are a disgusting company. Let me add that they ask you to leave a good review for them when you first get issued the rental, before you even move, that's how they get any reviews beyond a 1 star, I'd leave negative if they'd allow me to.

Incompetent and dishonest operation. When they took over, they did not do a move in inspection,…read morethey did not meet with the tenant, they actually lied to me about the type of deposit the tenant had (I had to find out on my own). I had 4 different points of contact (Evernest "property managers") during the 5 months Evernest were managing my rental. They had performed repairs on behalf of the tenant several times totaling well over $500 without permission or consent from me. They are extremely understaffed. Many times you call the line and key in the code for "owner/investor" or "tenant" and no one answers. However, they are happy to text you back when you key in the code for "new/prospective client". They also lie. A lot. They would not call the tenant on my behalf. I had to make sure the tenant was out of the place, myself and my realtor collected keys, and made sure the tenant has vacated personally because Evernest could not perform even this simple task. After the tenant vacated, they had the nerve to charge another month of property management fee several days AFTER I had made sure the tenant left the premises, which I will not pay under any circumstances. Do not let their well produced youtube videos fool you, these company is incompetent and will not return phone calls, they will charge unauthorized repairs to your unit, and charge you triple (4 GCFI outlets they charged me $750 to replace). They are NOT running a legitimate business. Disgusting behavior on their part, not professional.