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    Red Cedar Automotive

    4.0 (1 review)
    Open • 9:00 am - 5:00 pm

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    6 years ago

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    Northtown Ford

    Northtown Ford

    (10 reviews)

    Honestly if I could give a zero I would. We were in communication with Jason Stuart the car…read moresalesman. He knew we wanted to get a vehicle we were communicating about for almost a month. However we were unable to text drive because it kept needing to "go in for service". He told us as soon as it was out he would reach out to us. He even advised us against putting a down payment down until we drove it. A few days later he called to say he sold it. Claims he messaged us but never received anything.

    I had a steering failure in my SUV so I pulled into this dealership to see if they could do…read moreanything on an emergency basis. I understand that most places are by appointment and that they are busy with that being on mind I thought they may have actually helped since it was an emergency stop. Nope. They asked if I had steering and I did not. She said it was a problem but they had no time and no one to take a look at it. Not even putting a reader on the engine to verify the error I was getting. They wished me luck in getting home which was over 100 miles away without proper steering. I was blown away. As I left I walked their gun the shop and saw 4-5 guys standing around talking and only 1 service bay was in use out of 6. Two hours later and taking back roads I arrived at my dealership and within 15 minutes diagnosed that the pump needs replacement. It'll take a week for them to repair it. It at least they looked amd not just said "good luck".

    Red Cedar Automotive - autoloanproviders - Updated September 2026

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