I highly recommend this husband and wife team I called about…read morea water leak near my well.They came out first thing in the freezing cold weather. Located the leak which was about 3 feet underground...and fixed it. Honest, reasonable pricing. Great Service

Great service. Fast, efficient work. I will call them again when needed. They were real…read moreknowledgeable about how my kitchen sink backed up.

Grant B was awesome. He arrived right on time and was fast and professional. He diagnosed the…read moreproblem and presented options. I will continue to use ETR.

it two trips for the workman to fix the leaky flush mechanism I requested. On his second trip I…read moreshowed the workman that he had not repaired the leak and that the old mechanism was still being used. This time I made sure he understood what I wanted. He replaced the old hardware with new. The flush mechanism has functioned perfectly since. I have not had professional plumber service in a few years so the charge was more than I expected. I paid him and that was the end. I would be ok suggesting Franklin Pluming to a neighbor or friend.

Yes Stephen did an excellent repair job on our washing machine drain which had blockage in a…read morereverse installed trap. The cost was very reasonable for all the work and parts needed to correct the plumbing and clean the drain line.

We had Faithco give estimates on preparing a house to sell…read more There were some elements of their estimate that were reasonable here are the parts that were not. A toilet seat wobbled a small amount. The Faithco plumber said it would be $275-$1000 to fix it. I took a look at it and it took me 15 seconds to tighten the nuts at the base of the toilet. The drip tray of an air conditioner in the attic had been collecting water and draining through a pipe for years, which is not ideal! The drain took a path that zig-zagged up and down a bit. They proposed raising the unit to be suspended from the rafters and replacing the pan. I asked why not just replace the pipe, taking a straighter path and he said that the AC unit sitting on top of styrofoam supports was putting at risk of falling. His quote was $2800 to raise the unit. And he wouldn't offer other options even after I questioned each part. I asked another company and they suggested changing the pan for $1500 and fixing the drain for $500. We went with just fixing the drain for $500. We wanted a quote on replacing a 20+ year old AC system. Faithco couldn't find the model number of the unit on the equipment outside but found a 3 ton furnace in the attic so they quoted us (summer of 2025) $13,800 for a SEER 15.2 3 ton unit and $16,800 for a SEER 16.2 unit. Another contractor found the nameplate and showed it to me (a little hard to find but not really, right on the compressor) and saw it was a 2 ton unit (you can tell it's a 2 ton because the model number ends in "24"). The other contractor subsequently quoted us $10,500 for a 2 ton system and $12,800 for a 3 ton system. The other contractor also pointed out that since the house has a 2 ton unit for the bedrooms and a 4 ton unit for the main living space, high SEER is less important, the unit would mostly be used in the evenings, not all day. I had a follow-up conversation with the Faithco HVAC tech and he doubled-down on believing it was a 3 ton unit even though I told him I saw the model number ending in "24". He said, and I recall it exactly because it was so odd, "In this area, we make sure our our compressors match our furnaces." I bit my tongue but wanted to say, "I agree, but the nameplate I'm looking at still ends in "24"". Faithco recommended replacing 3 AC float switches for $225 apiece. Maybe it was me but I couldn't figure out why we needed them. I don't think they tested the existing units but I'm not sure. Soooo, we went with Evans Air instead.

The firepit at my rental property stopped draining and the gas piping rusted and broke apart…read more Michael came immediately and expertly re-worked the gas piping which included drilling through concrete to find the stub out to tie in to. He also made sure it will drain properly in future. Couldn't be happier to have found this company! Will be calling again. The price was good too!

I met Michael Woods at Cedar Creek Lake when he was helping my next door neighbor and have used him…read moretwice (replacing two different exterior faucets) since. Each time with great results, affordable pricing and friendly and immediate service. Highly recommend!

A True Lifesaver Experience with Cook's Plumbing!…read moreI was visiting Texas for what was supposed to be a relaxing vacation. Within five minutes of arriving, we heard what sounded like a toilet flush--but didn't think much of it. Moments later, water started pouring from upstairs, flooding the bathroom and flowing down the stairs.Total panic set in. We had no idea how to shut off the water and scrambled to find help. It was a Sunday, and after calling nearly 20 plumbers, Cook's Plumbing was the only one who answered. Not only did they respond--Ryan, the owner, and his wonderful wife Shannon drove two hours to come help us. Ryan quickly shut off the water and returned the next day with the part needed to complete the repair. Their kindness, professionalism, and urgency were beyond anything I've experienced. If I lived in Texas permanently, I wouldn't call anyone else. I rarely leave reviews, but I had to share this with fellow Texans: this company is top of the line. In today's world, customer service like this is almost unheard of. Having owned and managed many rental properties, I can confidently say I've never received the level of care and quality that Cook's Plumbing provided. Thank you, Ryan and Shannon--you were true lifesavers.

I cannot say enough wonderful things about Cook's plumbing. We needed them in this latest Texas…read moreSnowmageddon. They were responsive, professional, knowledgeable and fixed our issues expeditiously!! Thank goodness for this amazing father and son team! They are the best plumbers, let alone service providers we have found in our area so far... if you are looking for an amazing plumber, no need to keep looking. They are the ones! Even better than that, they will answer the phone! If they can't take your call right away, they will call you back or text you instead of just letting the phone ring (love that!) or letting it go to a voice mail box that is full (how many times does that happen to you?!?). We love these guys and are keeping them as our #1 plumbing contact!

I want to give special accolades to American Plumbing Company in Tyler Texas. After accidentally…read morelosing her wedding band in the toilet during a flush, my daughter was in tears. She contacted many plumbing companies requesting help. Every one said they could not do that kind of service. Then she called American Plumbing Company and they sent a team to her house right away. After a long tedious job her precious wedding band was successfully retrieved! American Plumbing Company in Tyler always goes beyond the call of duty for all their customers. They are the heroes of the day! Thank you Tim and Garrett for a job well-done.

Thanks to Tim and his helper, good smooth and fast job, thanks., Thanks to Brad as well for the…read morequick response for getting the job done.!

Wow! Both of my toilets needed new valves and called Lanhams plumbing and they were able to come…read moreright out on a Saturday! Justus was so kind polite and thoughtful. Amazing manners and was very quick with the service. Highly recommended then as a company. If I ever need more pluming services this who I will call! Thank you and thank you Justus!

We have been customers of Lanhams Plumbing for about 2 -3 years. They have done several plumbing…read moreprojects for us with good service in the past. They installed a Halo 5 water softener this summer. We have tried to reach them by phone about some potential issues such as water damage on our floor near the installation site and asking for their assistance on how we can register for a warranty on the product. We wanted to see if they could check to make sure that it's not still leaking or at least give us some advice on how to do that. We have not heard back from them and it's been at 2 least weeks. We posted a review similar this one on their company website but it's not showing now. We are very frustrated by their lack of call back response especially after spending 6K plus on this product and service. Thank goodness when we called the manufacturer they were very helpful and answered our questions.

Great service & answered any questions I had along the way. I highly recommend their work!read more

Justin and his team were absolutely great. They came out the same day I called with my gas leak…read moreissue and put our minds at ease with his knowledge and professionalism. They fixed our issue and cleaned up after themselves in no time! I'm recommending them to everyone I know. Thank you Justin