Incompetent. Gave the operator and confirmed all details. Drivers seem to be irresponsible and the…read moreowner takes blame for "miscommunication". I texted the driver to let him know I was arriving early and his response was he was still in Yorba Linda and would not be to LAX until an hour past my arrival time. Even after confirming details, text messaging to confirm with the owner and then finally hearing from the driver. Service was charged and awaiting a full refund. IN RESPONSE TO THE OWNERS RESPONSE ON MY REVIEW. I don't sympathize. It was multiple confirmation and now having waited 21 minutes in a LAX-IT shuttle and standing in line still at 11:36pm after my flight arrived at 10:40pm I don't have any sympathy for you.

Avoid this place at all costs!!!!!! Worst customer service at all time. Left me hanging and would…read morenot answer me back. Once they picked me up, they drove recklessly and almost got into car crash a few times. Do not use their services. Ever. Do yourself a favor!!!!!!

I love this company. Best service by far. Friendly staff, friendly drivers. On time as always.read more

Obliviously, a Shipping Company of High Integrity! After a few failed promises, from other…read moreshippers, My friend was reached by Chris. He was upfront with the probable time frame. He texted me every 2-4 hours with updates of his Driver's Progress. My Leather Theater Chairs arrived 12 Hours earlier then expected! The Driver, a Terrific Guy with a big smile on his face. Friendly and so easy to chat with! Considering, my Leather Chairs traveling some 450 miles, it felt like they were being delivered from across town! TOP NOTCH!

I received the greatest customer service on a short notice shipment of my bike. Not only did they…read moreshow up on time for pickup but they arrived days earlier than anticipated (delightfully) for delivery. There was communication throughout the process by Chris and I always knew the status of my bike without asking. Not to mention Robert took great care of my bike from one end of the country to the other. Great company to deal with throughout the process.

Great company! I was traveling from dtla to Coachella past…read moreweekend, service was great and my driver was a very pleasant person to drive with. He seems to know a lot about surrounding area, not only took me around the traffic but also told about cool spots to visit. Mainly he got me there safe Eugene, if you're reading this you're the best! I'll be using their service again 100% I'd give them 10 stars if I could. Highly recommended!

Wow. This limo company is incredible. My friend referred me and I am more than satisfied. I needed…read moremy mom to be picked up at the airport, and since it was her birthday, I wanted everything to be perfect. Lary and his team went above and beyond to make it a great experience for her. I will for sure use their services again. Highly recommend!

great service ! Clean car. He had waters for us. it was a great trip. 10 stars !! Would use this…read moreserve again and again.

Wonderful service! Picked up on time on a nice and clean Escalade. All my needs were met, cell…read morephone charger, music of my choice, reclining seats. Smoothest ride to LAX ever!

I have been using this service for over 10 years. They are always on time, actually they give us…read morethe courtesy of 5 or 10 minutes before to give us the tranquility we need before leaving the house. I love the peace of mind they give me when I am going to the airport: I hear so many stories of people missing their flights, can you imagine the stress, because other companies leave them uncovered. It never happens with Ogun Limo Service. And on top of this: they are kind, polite, super clean and never inconvenient... I never give a second thought, they are my number 1 choice!

Marco and his team are exceptional every single time! I have been using this car service and…read moreworking with them to arrange transportation for my employers for the past 10 years, and we are ALWAYS pleased with their service and professionalism. From the reservation requests and confirmations, the regular client discounts, the text and email reminders that our trip is in 2 hours, and our driver is on the way/on location is so helpful to ease the stress of traveling. Drivers are courteous and professional. The vehicles are spotless and comfortable and passengers are treated with utmost kindness and respect. I highly recommend them for all your transportation needs.

I've used pretty much every town car service in existence at one point in my life and generally…read morespeaking they leave you with a blah taste in your mouth - nothing to write home about but at least its better than a cab, right? Pacific Town Car Service totally hits the sweet spot when you're looking for a ride to the airport or a night on the town. They are super prompt, they are friendly but aren't chatting your ear off, respect your privacy, drive like professionals, cars and clean and maintained, and the price isn't going to kill your wallet. I don't usually give 5-stars to stuff like this but when you are depending on a company to get you somewhere safe, on-time and they always deliver they deserve the accolades. Bottom line... If i'm footing the bill for car service I wouldn't use anyone else.

I had my first business trip for my brand new job recently. Oh boy! I was excited. Unfortunately my…read morefriends didn't want the pleasure of waking up at 4 am to take me to the airport. Bums. I found Pacific Town Car on google, called them up and spoke with Robert, and soon booked my car. I was nervous to depend on something I had no control over, but am happy to say it all worked out. Except my crusty eyes and bed head I was on my way! Great service, I would have used them on my way back, but my bum friends decided they had the time to pick me up. As long as I bought dinner, ha.

John and his dispatcher were very professional and courteous. They were both easy to communicate…read morewith, showed up early and assisted us with anything we needed. The car was very well kept, a new body style Cadillac Escalade. I highly recommend this car service!