We hired this company in late winter/early spring to tell us whether the gas log fireplace in a…read morehome we purchased could be converted to a wood-burning fireplace, and if so, to make the conversion. Also, to either repair or replace the back wall of the fireplace as the imitation masonry wall had split. They told us it could be converted and ordered a replacement back wall of sheet metal. They made the conversion. When preparing for the next winter, we checked our propane tank and it was completely empty. We had had it filled in the spring and had not used it at all. We contacted the propane company to check our gas lines and they found that the gas line that terminated behind the fireplace for the gas logs had been cut (actually bent until it broke) when the fireplace was being converted. It had not been capped! A gas line connection had also been bent which caused another leak. Had the leaking gas caught on fire due to us making a fire in the fireplace it could have burnt our house down! Not to mention the hundreds of dollars in lost propane, the metal piece has no feet or anything else to keep it from falling over. We have to shove the firewood grate up against it to keep it from falling over. To beat all that, when I tried to send a certified letter, return receipt to the registered agent for their company, it was returned as the company had moved. I wouldn't trust this company to do ANY work of ANY kind - ever!

From the owner: After three generations in this trade community, we no longer participate because of its practices…read more If you see our unrecommended reviews, you can see our customers genuine response

I called Jon over the holidays and he had me set up within days. I needed an inspection and he gave…read moreme a combined rate for two fireplaces. Normally $95.00 per fireplace he inspected both for $125.00. His guys came over literally at 0800 on the minute like I asked. They helped me with some questions about my fireplace that weren't even in the scope of their job that morning. Super helpful and responsive. I recommend them.

I contacted this company on 4/30/14 for a quote on repairing a wood burning fireplace that a home…read moreinspector had noted had a couple of issues. Initially the owner (Jon Law) of the company wanted me to pay $150 to have the chimney cleaned, when I had simply requested a quote, knowing the work would likely involve the chimney liner be replaced, so having it cleaned would be silly. I reiterated that I needed a quote on work, not a cleaning, and he continued to pressure for a cleaning. Eventually, after telling me he would only give quotes to certain Realtors, he agreed to give me a quote for $95, which would be applied to later work. Finally! The tech who came to do the inspection was polite and courteous, and when I offered to pay him, he said the owner would send me an invoice. The owner then sent three text messages within an hour in efforts to get his payment. I'm a Realtor, I cannot always respond immediately and repeat texts are a very rude practice. I paid him the same day, but despite his demand for instant text response, he was unwilling to answer calls or texts for 5 days afterwards to let me know how long the quote might take or how the inspection had gone. When I could not get a response from Dr.Clean Sweep, I got a second quote from a company in Nashville (Ashbusters- which was free, prompt, and everyone was very polite), only to find out that the work Dr. CleanSweeps had proposed to do was not going to be up to code at all. Ashbusters in Nashville refused to do the same work he offered, even for more money, due to safety issues. I called Dr. CleanSweep back on 5/13/14 and 5/14/14 to discuss these issues, as well as texted asking for a response, and received no response at all until 5/19/14. After continual lack of responsiveness and rudeness from the owner, I opted to give up the $100 I had already paid Dr. CleanSweeps in favor of Ashbusters. The job in question was over $4000 worth of work, and had Dr. Cleansweeps been courteous and responsive, I would have given him the job without question. I am always very loyal to my contractors, when they are good. This job could have resulted in this company earning all of my business. Instead, I will recommend Ashbusters in Nashville.

I had someone else try to quote me $14,000 for a chimney repair. This guy was honest and fair on…read moreprice and did everything to code.

I found myself recently in the need of a service like Brian's. He was able to squeeze us in the…read morenext day. Truly RAPID! Brian and his assistants Louis and Allen did an awesome job getting our chimney repaired and functional and even fixed some issues that were not addressed by the previous installer. Easy 5 star recommendation!

We had a small issue with our fireplace so we reached out to Sweeps and Ladders to assist. The…read moreOwner was in the area and took it upon himself to stop by. The issue was as simple as replacing the battery for the box. Neither one of us had the correct batteries - he took it upon himself to go to the closest gas station to purchase the batteries. He may have been gone 10mins - came back, replaced the batteries and the bonus was the great conversation that came with it. EXCELLENT customer service - this is what going above and beyond looks like. If I could rate Sweeps and Ladder higher than a 10 I would!

Their inspection was really thorough and good. Worth the expense. Even included drone shots of top…read moreof chimney.

Super honest and quick with short term notice - will definitely call again next year! Also cheaper…read morethan various competitors after calling around. No hidden fees or agendas.

I can't say enough good things about Jimmy! I have been looking for an honest chimney sweep for…read moreyears, and now I know I found one. He did an outstanding job cleaning our wood-burning fireplace.gave me some great maintenance pointers and was just a really nice guy. I highly recommend the Jimney Sweep and I will be using him from this point forward.

Thank you for showing up in a mask! As a healthcare provider I really appreciate this level of care…read morein a business. Everyone, from the owner, scheduler and repairmen were very helpful, professional and courteous. They came in a timely manner to fix what ended up being a minor problem. They also took the time to explain to me how to fix it myself if the problem resurfaced. I will definitely use them again!

Very reasonably priced compared to competitor quotes I received. My chimney was leaking due to all…read moreof the rain we had this past winter. The owner came over and gave a very thorough estimate with pictures showing my issues. He was very friendly and informative. We hired them for the work and they showed up on time with a full crew and made the repairs on the quote and then some. The price remained the same. No surprises. They cleaned up after themselves thoroughly as well. Highly recommend.

I hired music city duct cleaning for a full air duct cleaning and couldn't be happier! I live in…read moreNashville, TN, and my allergies were getting worse -- turns out my HVAC system and air ducts were full of dust and debris. They showed up on time, were super professional, and used powerful equipment to clean all the vents, ducts, and even the dryer vent. The air in my home feels so much fresher now! If you're looking for air duct cleaning in Nashville, this is the company to call. They offer HVAC cleaning, vent cleaning, and dryer vent cleaning all in one. Fair prices, great service, and you can really tell they care about doing a thorough job. Highly recommend them for anyone searching for duct cleaning near me or needing residential air duct services in Nashville!

From start to finish this was a good experiences. I submitted an interest form online and was…read morecontacted same day to set up duct cleaning. I was able to get an appointment next day. Peter was our technician and he was great- on time, professional, communicative, and got right to work. It was amazing the stuff he pulled out of the vents of our new house. He also cleaned the dryer vent and we could see how full of lint that had been. Awesome experience, up front with pricing, and we will definitely use this company again. Thanks!