I don't know what the one review is about, but Bill of TFS is outstanding! His pricing is very…read morecompetitive and he always returns calls and makes appointments on time. They've always left my home clean and went out of their way to communicate timing and costs up front. I highly recommend this company to any household in Nashville!

Fixed our fireplace without a hitch. Pleasant, on time and reasonable price. Great service.read more

We hired this company in late winter/early spring to tell us whether the gas log fireplace in a…read morehome we purchased could be converted to a wood-burning fireplace, and if so, to make the conversion. Also, to either repair or replace the back wall of the fireplace as the imitation masonry wall had split. They told us it could be converted and ordered a replacement back wall of sheet metal. They made the conversion. When preparing for the next winter, we checked our propane tank and it was completely empty. We had had it filled in the spring and had not used it at all. We contacted the propane company to check our gas lines and they found that the gas line that terminated behind the fireplace for the gas logs had been cut (actually bent until it broke) when the fireplace was being converted. It had not been capped! A gas line connection had also been bent which caused another leak. Had the leaking gas caught on fire due to us making a fire in the fireplace it could have burnt our house down! Not to mention the hundreds of dollars in lost propane, the metal piece has no feet or anything else to keep it from falling over. We have to shove the firewood grate up against it to keep it from falling over. To beat all that, when I tried to send a certified letter, return receipt to the registered agent for their company, it was returned as the company had moved. I wouldn't trust this company to do ANY work of ANY kind - ever!

From the owner: After three generations in this trade community, we no longer participate because of its practices…read more If you see our unrecommended reviews, you can see our customers genuine response

From the first call for a quote to the job beautifully completed, Chim Chimney was professional,…read moreprompt, attentive and creative. Our first encounter was with Elias, who thoroughly inspected and offered his expertise on design and what to expect. He was honest and didn't rush us or give us unreliable expectations. Initially, we just wanted a wood stove inserted into the "hole" where the old fireplace was. He kindly explained that this wasn't possible without dropping out the prefab FP, along with cutting out stone for proper clearance. Fast forward, Elias found that we had an old chimney to the left side of the unit that spanned from basement to third floor and out the roof. Long story short: in order to make this happen, we had to demolish the entire unit. We chose our stove and the flooring. Next appointment was demolition! Walks in Ben! This guy was the real deal! He was professional and courteous, but what we admired most was that he was honest! This wasn't the usual slam dunk job. Our house was built in 1980. Once demolished, we found all kinds of issues that needed addressing. The builder cut up the hardwood floor to meet the old FP, so there were odd gaps, the old side chimney was in the way! At first, Ben built out too far. We weren't happy. No worries! He came back, removed the frame and backing and built tightly around the chimney column. Throughout the entire process, they made certain all work was done to code! The initial quote never changed, even though wrenches were thrown in. What seemed like a nightmare, this company turned into a dream! They exceed our expectations and then some. I would highly recommend this company, as well as their employees and subs. Absolutely stellar job! Thank you Chim-Chimney for making our dream come to life.

The technician, Braden, arrived earlier than planned and performed a detailed inspection of our…read morefirebox, gas lighter, damper and flue. I knew that the fireplace had not been used much, and technician found everything to be in near compliance. There was one small item that needed to be addressed, and he took care of it. He pointed out a couple of items that we needed to watch, and provided tips on types of wood that is appropriate to use. Braden checked out the flue in the attic as well to make sure there were no issues. We plan to use them to clean out our dryer vent as well.

We had a small issue with our fireplace so we reached out to Sweeps and Ladders to assist. The…read moreOwner was in the area and took it upon himself to stop by. The issue was as simple as replacing the battery for the box. Neither one of us had the correct batteries - he took it upon himself to go to the closest gas station to purchase the batteries. He may have been gone 10mins - came back, replaced the batteries and the bonus was the great conversation that came with it. EXCELLENT customer service - this is what going above and beyond looks like. If I could rate Sweeps and Ladder higher than a 10 I would!

Their inspection was really thorough and good. Worth the expense. Even included drone shots of top…read moreof chimney.

We noticed issues with our gas fireplace a few days ago. The flames would just shut off even though…read morethe gas was still on. As long as we kept the setting low we had no issue, but noticed the pilot was yellow/orange at the tip and resembled a candle flame instead of a blue flame. Called this morning around 10:15 am and left a voice message describing our issue and what area I lived in. A couple hours later Jason returned my call and luckily he was on my street about to leave his service call. He asked when would be a good time and then magically said that he could come right then since he had about an hour before next appointment- this was FANTASTIC timing. He came by within a few minutes. Took him maybe 20 minutes to clean the lines and was off to his next appointment. I am so thankful he was near by. I have his business card for any issues in the future and will be using him again. I'm also grateful he showed me a few things to look for and possibly do myself if we see the yellow tip coming back later down the road. Great experience.

I had a propane log set put in by Jason at Blue Flame Gas Products. This was a high quality…read moreproduct with a remote control. Jason and his assistant were on time and installed it in record time. They used a drop cloth and shop vac and were very respectful of my property. I love the log set and the service they provide. I highly recommend Blue Flame. For their products and their service. I also want to add they hauled away my old log set so I didn't have to worry about it and fully explained how to operate the remote.

Thank you for showing up in a mask! As a healthcare provider I really appreciate this level of care…read morein a business. Everyone, from the owner, scheduler and repairmen were very helpful, professional and courteous. They came in a timely manner to fix what ended up being a minor problem. They also took the time to explain to me how to fix it myself if the problem resurfaced. I will definitely use them again!

Very reasonably priced compared to competitor quotes I received. My chimney was leaking due to all…read moreof the rain we had this past winter. The owner came over and gave a very thorough estimate with pictures showing my issues. He was very friendly and informative. We hired them for the work and they showed up on time with a full crew and made the repairs on the quote and then some. The price remained the same. No surprises. They cleaned up after themselves thoroughly as well. Highly recommend.

Went with AquaQuest irrigation after receiving three other outrageous quotes for irrigation system…read moreinstallation. They gave the most reasonable quote out of three companies without any decrease in quality. Devin and his team kept great communication with me thought the job. He quickly fixed anything that came up with adjusting the sprinkler heads and with moving one that was going to be in the way for our new fence. Our new sod survived the summer heat. I highly recommend AquaQuest for any one who is looking to have the best yard in their neighborhood.

I have used Aqua Quest Irrigation for regular maintenance for the last 3 years and just used them…read morefor my first repair. Outstanding customer service, great communication, and very fair pricing. Would highly recommend them!

Had the pleasure of having BRANDON come out to check my chimneys. Not only did he do an extremely…read morethorough job, but then took the time to provide me with several options as to how I might present the problems I was having. Really appreciated him and would highly recommend the company in general and Brandon in particular!

They repaired our flashing on two chimneys that were leaking. Replaced caps with caps that throw…read morewater away from the chimney and flashing . Also replaced a lot of stones that had come off. I was impressed with the professional attitudes. From the office personnel, the sales staff, Jason, and both installers worked to provide the best repair possible. Cleaned up well. Would recommend this company highly,

I called Jon over the holidays and he had me set up within days. I needed an inspection and he gave…read moreme a combined rate for two fireplaces. Normally $95.00 per fireplace he inspected both for $125.00. His guys came over literally at 0800 on the minute like I asked. They helped me with some questions about my fireplace that weren't even in the scope of their job that morning. Super helpful and responsive. I recommend them.

I contacted this company on 4/30/14 for a quote on repairing a wood burning fireplace that a home…read moreinspector had noted had a couple of issues. Initially the owner (Jon Law) of the company wanted me to pay $150 to have the chimney cleaned, when I had simply requested a quote, knowing the work would likely involve the chimney liner be replaced, so having it cleaned would be silly. I reiterated that I needed a quote on work, not a cleaning, and he continued to pressure for a cleaning. Eventually, after telling me he would only give quotes to certain Realtors, he agreed to give me a quote for $95, which would be applied to later work. Finally! The tech who came to do the inspection was polite and courteous, and when I offered to pay him, he said the owner would send me an invoice. The owner then sent three text messages within an hour in efforts to get his payment. I'm a Realtor, I cannot always respond immediately and repeat texts are a very rude practice. I paid him the same day, but despite his demand for instant text response, he was unwilling to answer calls or texts for 5 days afterwards to let me know how long the quote might take or how the inspection had gone. When I could not get a response from Dr.Clean Sweep, I got a second quote from a company in Nashville (Ashbusters- which was free, prompt, and everyone was very polite), only to find out that the work Dr. CleanSweeps had proposed to do was not going to be up to code at all. Ashbusters in Nashville refused to do the same work he offered, even for more money, due to safety issues. I called Dr. CleanSweep back on 5/13/14 and 5/14/14 to discuss these issues, as well as texted asking for a response, and received no response at all until 5/19/14. After continual lack of responsiveness and rudeness from the owner, I opted to give up the $100 I had already paid Dr. CleanSweeps in favor of Ashbusters. The job in question was over $4000 worth of work, and had Dr. Cleansweeps been courteous and responsive, I would have given him the job without question. I am always very loyal to my contractors, when they are good. This job could have resulted in this company earning all of my business. Instead, I will recommend Ashbusters in Nashville.

Super honest and quick with short term notice - will definitely call again next year! Also cheaper…read morethan various competitors after calling around. No hidden fees or agendas.

I can't say enough good things about Jimmy! I have been looking for an honest chimney sweep for…read moreyears, and now I know I found one. He did an outstanding job cleaning our wood-burning fireplace.gave me some great maintenance pointers and was just a really nice guy. I highly recommend the Jimney Sweep and I will be using him from this point forward.