We'd stayed for one night since our flight was early. Nice room - no issues. They had parking for…read morethe airport and a shuttle. I would stay again.

Just got in from a long flight. Took a shower and got in my PJs. I ordered some DoorDash because I…read morejust wanted stay in and pass out. I then get a message from the driver saying they weren't allowed to deliver the order to my room...... Why??? Now I gotta get dressed and go to the lobby. Maybe I'm wrong but it just seems ridiculous to me that I can't get a delivery to my room.

I went home to visit my parents and we decided to stay at a hotel because my wife works from home…read moreso she needed a quiet place to work while we were there. We chose Home2 Suites because we've stayed at a few Hilton Hotels and liked our experience. The desk clerk was very friendly when we checked in and smiled throughout our interaction. Once we completed checking in, she gave us 3 bottles of water. (it was hot during our stay) The room was clean, and breakfast was very good and varied each morning. When we stay at hotels, we rather not have room service come in so we were able to get clean towels from housekeeping each morning without any questions. The hotel is in close proximity to the airport. Just know that the parking lot is small and we had to park in the back most nights we got in late.

I try to rate hotels the same across the board, from location to bed comfort, room noise, anything…read morebroken or amiss and/or things that stood out. We were simply looking for something close to the airport because our flight was delayed so we needed a place for an extra night. While close to the airport, it isn't close to where we thought we'd be coming from or where we had to get back to. It's really a neither here nor there but I don't see anything significant about this location. The bed was pretty comfortable overall. The fan / AC in the room was noisy which kept me up probably the most but it was bearable not to complain about it. The liquid soap was nice (not watered down), and the room was quiet aside from a couple door slams. It's a nice room and interior but not really what we needed. I've stayed at Home2 in the past but I do not remember the apartment-like amenities. One thing I found odd was the bathroom door. If you were using the bathroom, you couldn't open the door from the outside to walk in (as couples do). The door slammed into my legs. It was a big door. Overall a room that provided us with a decent night's sleep. The gym was merely satisfactory. But very friendly staff!

I stayed one night and enjoyed my stay. The free shuttle picked me up shortly after I called them…read more I had dinner in the Nola Bar and Grill and not only was it delicious, my server Eve was beyond incredible! AND the bartender Tre was SO nice as well! Truly enjoyed my stay and will definitely stay there again when I travel to New Orleans.

It you like lukewarm showers, only decaf coffee, and stairs this may be the place for you. This…read moreplace is garbage! - Showers take forever to heat up, if at all. - Keurig is supplied...but with only an abundant supply of decaf k-cups - Download speeds are pathetic, I got a 4.32 Mbps while trying to do work, to put that in context, my Ipad on cellular can download at 103 Mbps. Yes, cellular is 20 times faster than their wifi. - Broken elevator, the only way to get to the bottom is to take the elevator up until it has nowhere else to go.- - You know how hotels all have the same crappy free breakfast buffet? Well holiday Inn charges $14 for the same crappy breakfast. - The bar is woefully understaffed, after sitting at the bar for 5+ minutes, I wasn't acknowledged, offered a menu, or had my order taken (which I was ready to do). Finally, just had to walk out. I travel enough and it sucks I have to remove holiday inn from my list of options.

Friendly staff. Hotel was clean and presentable and Mardi Gras ready…read more Fresh cookies! Rooms were nice with new linens and towels and soaps/shampoos were good quality. Not a fan of parking charges per day at $16 when not easily known when booking.

This was one of the worst hotel experiences I have ever had! At 2 in the morning someone entered…read moreour room!!! The bathroom sink leaked all night. When I told them about these two items there was simply no response from the day staff!!! I will never stay in another doubletree after being a life time traveler with doubletree!

I would not recommend this hotel for special events. I came in and spoke with the Manager months…read moreago requesting a date. Initially she was very nice. She told me that there was a group using the space, but it was only for gathering/holding as the group departed on that Sunday. She stated that she would reach out to the group representative to see if they could possibly use another room on the second floor as their holding/gathering space and would call me back. When I did not get a call back, I went back to the hotel to follow-up. The same manager told me that she had not made contact with the group, but once again would reach out and follow back up with me. Thinking that she was operating in good faith, I waited again. Still no phone call, so I came back to the hotel a third time. She was not in the office. The front desk agent, who has always been very nice, remembered me and called the manager to see if there was any word on the switch. The manager did not have any new info. The front desk person took my contact information and told me that she would "make sure" I got a call back on Monday. A few Mondays passed, so today I came back to the hotel for one last try, again operating in good faith. The manager was at the desk when I walked in. I came in smiling, said good morning, reminded her of who I was and that I was following up to see if any headway was made with the group. This manager was very rude and dismissive to me. Her first response was "well I told you from the beginning that the space was booked". I said I know, but you also told me you would work on shifting the other group. She snapped back saying "like I said, it was booked and it was always booked". I then reminded her that she was the one who said she would call me and that I never received a phone call". Her response to not returning the call that she promised to make was " well you didnt have an appointment, and I dont work here everyday". What does one thing have to do with the other? The first couple of times I came in dressed for work, so maybe she thought I was someone that she needed to appease. Today, I came dressed down and she treated me like me or my business was not valuable. She was so nasty, and the thing is... I came in prepared to consider another date, because I wanted to give this place my business... but because she was so rude and unprofessional, I walked out saying "never again". This person has no business working in hospitality. She has poor follow-up, she is dishonest, and has a terrible disposition! Folks... find another to host your luncheons, baby showers, bridal parties, etc. They don't deserve our business!

Overpriced, but overall a nice stay. I'd say the location…read more(close to the airport ) would be cause for the cost, but the location has nothing around it. Besides a Wendy's, that closes so early. There wasn't a crib, even though they said we'd have one. A fine complementary breakfast. The eating area was clean, they continued to restock and clean the buffet space. The site was under construction during our stay on the first floor.

Let me preface this by saying the wait staff here has been nothing but friendly and helpful;…read moreadditionally I did see the housekeeping staff and they were also friendly. There are no bugs & the bed was clean. As of June 2022, the hotel is currently under construction - be advised, but it is being well-kept amidst construction. However, I did find this (pictured,) soon as I walked in used the restroom. Now, I wanted to give them the benefit of the doubt and say that it is rust however when I took a shower it spread from the moisture into what is pictured. So, I honestly don't know if it is a rust, blood or poo... but there is no metal around it, sooo... I honestly couldn't say for sure. So overall, if I had to say anything for improvement , it's just be to give a little more attention to detail when cleaning. Otherwise, I'm really not that dissatisfied with my stay here; it was just a little gross to find that. I do thank your staff for the hospitality & safe stay while stopping through the big easy; thank you.

Avoid if you can. I needed a hotel relatively close to the airport stay after a late night arrival…read more Overnight front desk person was friendly but couldn't help but notice someone in the breakfast area passed out drooling over what looked to be continental breakfast food at 1am. Not sure if a guest or visitor but was off putting. I was later woken up by his yelling down the hallway. Yikes. Room had no towels but was fairly clean. I needed a buffer on the checkout and whoever the pony-tailed manager was threatening $50 late checkout (which was nearly half of the rate) for an additional 20 minutes in the room. Threatening to "charge my card" seemed a bit aggressive for a pretty vacant hotel. Better to stay at a reputable Hilton or Marriott brand before booking at this sketchy airport hotel.

We enjoyed four stay. Simple yet very friendly and very very clean. Everyone treated us so…read morewonderful. Thank you for your great service

This is not the worst Comfort Inn I've stayed in, but it's certainly a contender. First, the good:…read moreThe guy running the hotel is really nice. You can tell he wants to establish a good rapport with his guests. There's a complimentary breakfast that is more or less the bare minimum. That said, this is another one of those hotels that someone buys and tries to run for himself, investing the bare minimum in staff and facilities upgrades in order to eke out a profit. You know, just because you can raise the capital to buy a hotel, and are willing to work 24/7 to make it work, doesn't mean you know what people want when they pay extra for a Comfort Inn. The room was superficially clean, unlike the rest of the hotel. The halls hadn't seen a vacuum all day. The stairwells were packed with junk, and the stairs themselves were a filthy disgrace. There were broken lampshades and tissue dispensers in the rooms, and maintenance issues that were so bad as to be nearly laughable. The final strike, though, was that the door to our room wouldn't lock: despite our most valiant efforts, we couldn't get the deadbolt to engage. All of this aside, the hotel is located out in the middle of nowhere, so there's almost nowhere to get food and Door Dash takes an hour to deliver. I would have left the moment we saw our room, but my reservation was non-refundable.

Oh so close to the airport!! Smells good walking in! Smells good in the hall and smells good in the…read moreroom!! How refreshing! Park lot is ample and you can leave your vehicle here if you are flying out! For a fee of course. There is a bar and restaurant that opens at 5:00 CDT. But you're pretty close to restaurants so you don't have to wait. Front desk super friendly and helpful!

Good budget hotel near the airport. Good location, next to seafood and a Cafe Du Monde…read more Staff were amazing. Myrna was constantly updating us if a room was opening early (we took a red eye flight and were pretty tired). Paul informed us that some folks had 6 hour waits at TSA bc of the government shutdown. Thanks so much for your excellent customer service! Made our trip very smooth. Highly recommend this spot.

I stayed two different weeks on work trips. Both room were very clean and appeared recently…read morerefurbished. Breakfast was delicious, however I wish it started a bit earlier because I had an early start time for work and they were pretty strict on the time of the free breakfast. Most days I "snuck" a delicious cinnamon roll while using the freshly ground coffee machine and they'd let that slide. I'd definitely stay again.

This hotel is awful. I stayed for ten days, and my room was never cleaned. At check-in, I told them…read moreI'd be working nights, and that room service would have to be after 2PM, and was initially told OK. Three days later, my room hadn't been cleaned, and talked to the front desk, and was told that it couldn't be scheduled, because people would be getting off. Not only is this complete BS, but also a lie. On two occasions, I dropped by at 4PM to drop off items before work, and housekeeping was definitely still working. I called their bluff multiple times, and was given the same lie. I noticed that a contractor working for our company at the site's turnaround had a good number of people also staying there, and they confirmed they were having the same problem. Other issues: * Filthy public areas * "Continental Breakfast" is a joke * Parking fee not disclosed at booking * Rusty hot water in shower (Legionnaires disease, anyone?) * Dirty bathroom * No ice machine where it's supposed to be * "No" to all requests for breakfast (really? You can't manage hot sauce in Louisiana?) Do not stay here. I will definitely work to get this hotel removed from the "preferred" list at work, and make a complaint with La Quinta's corporate office.

I arrived an hour early. A maintenance gentleman notified Ashley, the reception desk attendee…read more Ashley was quite pleasant and answered all of my questions. She informed me the airport shuttle ran every hour in the hour. Ashley stated to be in the lobby area about 15 min prior to my selected shuttle departure. At first glance the surroundings are typical for airport lodging. Industrial would describe the location. I was informed the facility was quite new. Ashley provided a room with a King bed on the 4th floor. I was instructed to take one of the two elevators at each end of the building. Happy to know I didn't have to climb four flights of stairs. The whole facility was clean including the pool area. There are several tables and lounge chairs for those who wish to utilize the area. This is not a destination hotel. It IS a very good choice for those overnighting for an early flight. My flight departs at 5:15 a.m. I live in the Gulf Coast so staying a night preflight was a no brainer. The room was quite spacious. Very clean. However, there was an unusual smell upon entering the room. I attribute the smell to the recent construction. Simple fix, I simply rolled some of my perfume into a Kleenex and placed it near the a/c unit. Problem solved! The a/c worked well. I like to sleep relatively cool... 70 degrees preferably. The unit had a continuous low hum which you get use to. I was also surprised not to hear the planes taking off and landing. I have stayed at other hotels in the area. This was not the case. Although I don't mind the sound of planes, other people might. I was pleasantly surprised by the lack of airport traffic noise. There's a rather large TV in the room with plenty of channels if you're inclined to view your favorite shows. The bed and pillows are quite comfortable. This is important to me. When the curtains are open, there's plenty of natural light. I noticed their blackout curtains your sunlight annoys you. I was happy to see a small one cup coffee maker! I suggest picking up some extra cream in the lobby part to go into your room. One of the attendance was kind enough to retrieve a few more packs for me. All of the individuals I ran into her super nice. I would definitely recommend this place. Please be aware when you check in even though you've paid in advance for your room there's a $75 deposit required, that is returned upon checkout. I get it, it's a new facility and I suppose they want to keep it that way. Just be aware. Hairdryer, shampoo, cream, rinse, body wash, mouthwash, ironing board are available in the room .

Inside of the room is updated and clean. It's conveniently across from the airport. However, the…read morehotel is under renovations. The first half that looks to be another hotel (Ramada) is under construction. That half is empty. The days in is towards the back. It looks like a very eerie condemned place. Once I'm in the room at a certain time I would not go back out. There is no refrigerator, microwave, or ironing board. Did I mention the rooms are all the way past the condemned part. You have to literally slam the door for it to close. They painted the outside steps with regular paint, therefore they are very slippery. Not the safest place for a woman or women traveling alone. The front desk clerk was very nice. I hope this helps someone.