I've been at the 501 Apartments for 2.5 years…read more They take away amenities and amenities aren't available, but all of the rent is still charged. No more complimentary WiFi is super ghetto, the cleaning lady doesn't clean anything actually, and maintenance is not impressive. But JILLIAN at the front desk is a breath of fresh air! She's so helpful and caring and always professional. She is why I signed my original lease in 2021, and as long as she is here I will continue to renew. So thankful to live here with her!

Wayne M. I have been a renter at the501 Luxury Apartments since 2019, In most cases when you rent…read morean apartment you except the management to do what managers do, and that is to manage, never in my thoughts would I have imagined that Property Manager Ms. Starr Pope would go over and beyond the call of duty, let me explain. My daughter suffers from seizures and is physically challenged, in most cases she can manage very well on her own, however on Feb 8, 2022 without my knowledge my daughter had a major attack in the night,( I was informed this by my daughter later) My daughter and I have a system set up, so that each day she always inform me that she had a peaceful night. However, when I text her I received no response, I called her cellphone, no response, after thinking maybe she was separated from her cell I waited, I waited 4 days for her to contact me, I heard nothing, at this point I was getting very uncomfortable and started to contact the area hospitals, when I called the hospitals no one had a record of her being their. I called Ms. Starr Pope and explain to her what was going on, she jumped into action and went to the apartment while allowing me to FaceTime her; when she entered the apartment I was able to see that all of me daughter belongs were still there and there was no sign of any thing that appeared out of order. I had decided to contact the local police however, My daughter called me explaining everything what happen, I'm happy to say she is doing fine. I would like to thank Property Manager Ms. Starr Pope for helping me in this most stressful event, Ms. Pope spoke with calming words which kept me calm. Thank Ms Starr Pope for a job well done

Redwood apartments are nice but we'll overpriced. The security guard at the front desk only works…read morepart-time and is unarmed. Maintenance of the elevators has been unacceptable. One elevator just got repaired after being inoperable for a year. There are many irresponsible pet owners who dont pickup their animal waste and the staff at redwood only cleans the apartment building area waste once a day. The result is a horrific rat and rodent infestation problem where rats literally fight in the street and sidewalks in the evening and night. The big rats do not fear cats or small to medium size dogs. The rats also live inside the street poles on the property yet it doesn't seem like redwood is interested in investing in some decon. There's also a serious homelessness problem there where bums, drug addicts, and the mentally ill lay in the middle of the sidewalks. Overall, Redwood is overpriced, the management is very petty, and the cons outweigh the pros. I would not recommend living there.

Use to live in the Wood, now reside in Diego. Great spot for O's and richter life. Stay R!CHTERread more

I'm sad and frustrated to provide a one-star review for The Courts of Avalon Apartments. While I…read moreenjoyed living at the complex during 2023, I insist on posting such a low review primarily due to the concerning attitudes, poor communication, and severe mismanagement exhibited by the property managers. This review is a warning to potential tenants about the negatives of this complex, with some positives to balance it out. While the apartment itself was satisfactory at best, the overall experience was marred by an unresponsive and uncooperative management team. Let's start with the perks. The garage is nice, location is great, and I loved the fireplace in the winter. However, more negative aspects of this complex are overshadowing of the positive ones. Attempting to contact management proved to be a difficult task on its own from the beginning. I recall that our scheduled tour in December 2022 was delayed, which should have been a sign that management was not Avalon's strongest domain and one that begs for improvement. During my lease term, I found communication with management was practically non-existent. The only way to truly get in touch with anyone is to stop by the office, which isn't always convenient if you work full-time like me. Repair requests regularly went unanswered (some for weeks or months), or would be closed without having actually done any repairs. At one point, I just gave up. The best example I can share is upon moving in, where I was delighted to have a brand-new sleek refrigerator. I noticed immediately after installation that the ice-maker didn't make ice (it really had one job). I figured maybe they forgot to attach the water line? I'm still not sure. Despite multiple attempts at getting it fixed with maintenance requests, it never worked. I sadly I never got to enjoy the luxury of ice on demand, but as is life at the Courts of Avalon. The most recent and frustrating issue occurred only after I had left the apartment and concerns the withholding of my security deposit. Per the lease agreement, the management is obligated to provide a written list of damages claimed and the associated costs within forty-five (45) days after the termination of the lease. As tomorrow (01/23/2024) marks the 45th day since my lease termination, I have not received any such notice, despite numerous emails requesting more information. A family member of mine (who co-signed the lease) inquired about the status of the $500 security deposit earlier today, and was met with an unsatisfactory response. The property manager insists that the 45-day period following my tenancy excludes weekends. To my severe distress, I cannot seem to find the clause or subsection where this is stated, after hours of carefully re-reading our binding document. Regardless, the lease agreement states that I was required to submit my intent to renew my contract within the 60-days prior to the termination of the least agreement. To my confusion, however, the renewal offer letter was dated 10/16/23, 54 days before my move-out date. The lease stipulates that I would be given notice of rent increases or lease changes at least 5 days before this 60-day mark! Now, I do take responsibility for not responding on exactly 60-days, but I provided my response the following day from receiving the letter with the new offer (on 10/17/23). How would I have been able to even determine if I could renew my lease if I didn't have the new rate? And if we aren't counting weekends regarding the 45-day period after I move out, I'm sure we can do the same thing with the 60-days before, right? Also, the best part of the renewal letter is that I would've had to contact the office 6 days before the letter is even dated to take advantage of the new rates (oof, now that's a little embarrassing). Lastly, the mismanagement extended to the move-out process. Despite my multiple attempts to schedule a move-out inspection, I received no concrete response from The Courts of Avalon. On my official move-out date (12/9/23), I expected a thorough inspection with a member of Avalon management as per the lease agreement in several paragraphs. When our loosely agreed upon time had come (11am sharp), I waited in the office for about an hour. Due to the property manager being unavailable, I was eventually asked to film the apartment myself on my phone and send it over email. Now, this is clearly a deviation from the agreed-upon and legally-binding process, which also states that a "failure to comply with the security deposit law may result in us (Courts of Avalon) being liable to you (me) for a penalty of up to three (3) times the security deposit withheld, plus reasonable attorney's fees." I spent hours cleaning the apartment in anticipation of receiving as much of the deposit back as possible. https://youtu.be/NWS9iJL2-28?si=GTiMiu1YxqaNCzc-

Initially pleased with service and residence. Nearly 2 years in and now I am seeing mice in my…read moreunit. Purchased tons of traps and deterants to catch 2 last week. Waiting for the exterminator while mice do what they do has not been easy. It's been a week since the exterminator came and did what I could have done. Still no point of entry has been identified. I saw another critter this afternoon. This is leaving a sour taste in my mouth after having such a peaceful experience here. Still waiting for a followup from the exterminator and check up from maintenance and management. THINGS HAVE GONE SILENT. Not a happy camper.

2 1/2 **s? I'm shocked. This is one of the most sought after communities in Baltimore County…read more Very safe, good schools, no traffic - yet close to be Beltway. The community is beautifully kept; the carpets in the entries and stairs vacuumed daily by Joe; the office staff is terrific - the property manager (Bobbie) is very helpful and has been nothing but professional; maintenance takes care of everything carefully and expeditiously. I have NEVER seen a mouse or even an incest (totally serious!) An exterminator is on the property every single week and cannot believe that there would ever be a problem with that sort of assistance - or any assistance for that matter. Always be careful signing ANY documents: leases, loans, mortgages, marriage licenses, etc. (I find that a lot of negative reviews are faults of the tenants, personal preference/subjective, or what may seem like a long length of time.) My own motto: treat others the way you want to be treated - you are far less likely to have difficulties. I love living here. My family and I have lived her for 6 years. Our first apartment was a GORGEOUS 3 bedroom; however someone moved so I decided to move to a smaller place - now with a fireplace, Both have been great. All 6 years have been terrific, and the increase in my rent has risen minimally over the years. In this neighborhood, I feel safe walking up and down the hills, and have done so innumerable times, passing other walkers and their dogs, and listening to music without worry. (Even all the way to Quarry Lake - where there are wonderful shops, pharmacy, groceries, doctors, offices, pretty much anything you can think of.) It's a VERY safe, beautiful area. There is a pristine pool; dog park; fully equipped gym; ongoing apartment events and contests, etc. The management/staff thinks A LOT about it's tenants and there is always something going on. We have been in our current Twin Ridge apartment 3 years. About 6 months ago the washer/dryer started giving us trouble. Within 1-2 days the W/D was replaced with a very fancy new model. That's just one example. Everything is ALWAYS taken care of swiftly, professionally and to my satisfaction. You do get what you pay for. As far as apartments in a safe neighborhood, with virtually zero noice, terrific maintenance and management - you're getting a bargain IMO with Twin Ridge. Everything you could want - it's all right here.

Clean, Quiet, Refreshing! My move was effortless and seamless! Maya provided me all the necessary…read moreinformation and kept me abreast on the steps I needed to do prior to my move! The community is spotless and the staff is friendly! I would highly recommend Twin Ridge to anyone looking for somewhere to call home

It is the best apartment complex I have lived in since moving to Baltimore 15 years ago. The…read morecomplex cares about its residents by for example, caring about our security. Their apartment buildings feature locked entry doors and our recent digital Nest X Yale polished locks are unbelievable! Not only did they install these locks for free, but they also installed a completely new Nest thermostat! On top of which is accompanied by a variety of state-of-the-art performance plugs to improve electric current efficiency. I can change the temperature of my whole apartment with a few clicks on my smartphone! As well, I can change the combination of my apartment door's lock with a just a click on my iPhone. To say the least, this new system has radically reduced my electric bill while also making me feel safe and secure! In 2018 the complex installed a premiere gym with every piece of equipment you could think of! Accompanied by such are two grand-screen flat screen televisions with full access to cable and online streaming channels such as Netflix, Amazon Prime and more! Our apartment leasing company UDR, is extremely helpful and has made extremely amazing improvements to our complex. I now drive into a completely repaved parking lot (with additional spaces now available!). Likewise, they have made immensely beautiful roof replacements and have made sure every tree surrounding each and every one of our apartments is well within range. With some amazing storms this past summer, not even a leaf has grazed my window. Our new community center is amazing and provides free events, coffee every morning and treats to any one who stops by! Their immediate (underscore) responses to ALL maintenance issues are out of this world. Last year I had a simple sink/drainage issue . I but had to login to our easy apartment complex and UDR server for making a request that they check it. Not even two hours later my problem was completely solved! Not to mention, when I had a minor problem with my washing machine, they completely replaced it. All and all, I have to say that the rent for my beautiful apartment, furnished with extensive granite within an amazing kitchen and bath, is well within reason. I am so lucky to have found Rodgers Forge and I encourage everyone to come and live in this quaint, safe and beautiful neighborhood!

Beware , the parking fee to park at your building is $45 a month unless you park in the street …read more And its not easy to park in front of your building because no one wantss to pay the $45 a month . They save that info until you are about to sign. Trash charge also! Both added on to your monthly unless you decline the parking!

Beware: The building is aging, and management is challenged by the maintenance demands. For…read moreexample, the front elevator breaks down regularly. The leasing office says, "well, there are two other elevators." We pay $100 per month to park in the resident garage and it is filthy. I questioned management when I moved in. They said it gets power washed every 2 years. It's been almost three years since I moved in and the parking garage is still extremely dirty. There are broken tiles outside the front entrance. These have been pointed out to them several times. To date they are still not fixed. Rent is over $2100 per month for a one bedroom when they add in all the extra fees. I expect better.

Be careful: management does not honor the terms of the lease. The lease explicitly promised free…read moreon-site visitor parking. Mid-lease, management removed this amenity, began charging $145 for 24 hours of street parking (see attached screenshot), and now claims that public street parking counts as "free visitor parking," which is not what the lease says. When I raised concerns, management dismissed them. Disappointing lack of transparency and accountability. If you're considering moving here, be cautious about promises in the lease-- they may not be upheld once you've signed.

I am so amazed at the level of service that I get at Southfield consistently! This is our 6th year…read morehere and I could not be happier!! Allie is the most personable manager I have ever encountered.. looking forward to many more years to come!!!

Like our actual apartment itself. Neighbors keep to…read morethemselves. And it is the quietest apartment I have ever lived in- I am on the 3rd floor, so I realize that makes a difference... but never, ever hear my neighbors- except in the hallway sometimes. Has a fireplace- which I have never seen in an apartment. The staff is friendly, but sometimes makes it seem like you are a bother to them. A lot of the services are extra fees and the amenities are hard to use because of their hours open, etc. The rent increase is getting ridiculous. Not sure how much longer I will be able to afford to live here at the rate of increase. Lots of crime entering this area. Do wish background checks and security deposits were a little more strict. But other than that- moving in was a breeze. Low security deposit, pets welcome, low pet deposit, etc. The grounds are lovely, parking is spacious. There are a lot of other cool amenities like garages and storage units to rent. Pool is kept clean and lifeguards are nice. Packages are welcome to the office for safety, if needed. Maintenance is lightning fast. They do a lot of maintenance I havent seen before in other complexes- like annual carpet cleaning, fireplace cleaning, vents and more. Kid-friendly areas available. Good office hours and very easy to work with.

I do not recommend The Gunther as a safe a secure place to live. They have allowed maintenance…read morestaff to enter into your apartment while your home asleep in bed. They have allowed items such as money and jewelry to go missing and when the management office was notified why swept it under the rug. You would think that paying $2100 a month for rent and an additional fee for secure parking that my vehicle wouldn't have been broken into twice. And get this, amazingly the only cars that were broken into were those parked out of view of the security cameras, which kind you only the management office has access to. To add insult to injury, the new young lady in the office failed to report the incident to upper management on both occasions, failed to provide me with what the policy is on what needs to occur such as an incident report, reporting to my auto or renters insurance. She also failed to notify or make note that I would NOT be renewing my lease and they attempted to lock me into another 15 months lease. I feel so unsafe, the feeling of maybe pulling into the secure garage and be robbed or raped or even assaulted. Due to managements inability to keep their good paying residents safe and secure. Your hime is where you should feel safe and I do not. They haven't even notified the other residents in the building that there have been cars broken into and windows busted. Please look elsewhere for comfortable living.. because this is not it.

Just wanted to write an update. I still live here. I still love it and it is the year 2020. I know…read moresometimes things change and reviews get old but this is a great place to live.