Wesley Trotter the crew chief came first to assess the cause and damage. He took readings and…read morepictures. The Servpro crew was here the next day to start covering and moving furniture. Then they started the demolition, very professional and courteous. They worked very diligently cleaned up the mess. could not have had a better company.

Had a burst ice maker line in our rental cabin, estimated 4000 gallon leak. Drew and Bill…read moreresponded quickly and professionally. Their knowledge and skill saved us and the insurance company significant money. More importantly their swift drying of the building saved us weeks in getting the damage repaired and the cabin back up and rented. Can't thank them enough. Would recommend them to anyone

Called Chris Livingston about a leak in one of my skylights. He came to my home that same day and…read moregot to work checking the problem. Pictures were taken,measurements taken and advised what could be down. The problem area was covered with a tarp and then he began to find the best way to deal with it. He found someone who could handle it the best and put them in touch with me. As I write this the best way to fix the problem is being worked on. I can't thank Chris enough for his generosity and great advice and help.

The epitome of an honest, knowledgeable, and professional company that you can trust! Christopher…read morewas quick to respond and showed up at my house as soon as I was available to provide a quote. He did a thorough inspection and gave me a detailed explanation of the likely cause of my issue. Rather than take advantage of me and try to sell me on a pricey repair, he took the time to explain how I could fix the issue myself, saving me hundreds, if not thousands of dollars. Based on his recommendation I ended up doing the work myself this time, but if I ever encounter a larger issue, I will not hesitate to hire Drip Dry Restoration. It was incredibly refreshing to deal with an honest business that truly cared about what was best for me, the customer. I highly recommend them to anyone in need of restoration services!

We contracted with SS to clean our dryer duct and install a new vent and vent-flap to prevent air…read morefrom coming back into the duct from outside. They did a great job! A little more expensive than I anticipated, but the work was well done, and I'm pleased with it.

Excellent! I was very impressed with Stanley Steemer from start to finish. I had to get my Dryer…read moreVent Duct cleaned out and was not sure what to expect. The technicians, both Gemond and Austin (aka John) were extremely professional, polite, explained what they will be doing, answered all my questions and concerns, and cleaned up after the job was complete. They worked so well as a team! I could not believe what came out of the vent, see picture. I told them that I wanted to keep the dirt so that I could take a picture of it and share it with all my friends. This is a fire hazard and it is extremely important to do this once a year. I highly recommend homeowners to use this company to get the job done right! Thank You.

I would recommend these guys if you're looking to do a bathroom remodel. Mine was a commercial…read moreproject, two restrooms in a laundromat and I had them install FRP and cove base. They came out and provided a bid when they said they would, showed up when they said they would and did a professional job with a minimum of disruption to my customers. Pricing was reasonable and the quality of the work was solid.

From the owner: The owner of Pact Construction has more than 15 years of remodeling experience. While working as a…read morecontractor, he came up with a mission statement that he takes to heart as he and his crew do their work: We are committed to providing an exceptional renovation experience for all of our clients. Our goal is to support, guide and educate each client throughout the remodeling process so they feel comfortable and confident that they have made the most informed decisions to create the home of their dreams. Our core values drive our knowledgeable team and invaluable partners, and help us successfully achieve our mission. To learn more about our work and our values, call 865-321-6198 to speak with one of our knowledgeable contractors in Kodak, TN and the surrounding areas.

Truly the worse experience of a lifetime. Owner promised a great job and 2 weeks to restore damaged…read morefloor. 6 months later, the floor looks worse than the original with severe tile lippage. The company owner threatened to walk off the job at least 5 times because I repeatedly asked them to do proper work, they told me they had 90 other jobs running during my job. They would come and work for 2 hours and then leave for another job. They accused my wife of breaking the granite counter tops. Project manager came and yelled at me to move my car out of my driveway because it was in his way. Honestly, I only take the time to write this review so you want fall into the same experience I had. We have had several contractors in our homes over the years and Restoration 101 was by far the worse. Inexperienced foreign workers that left my house a disaster, having to pay another tile person to come in and fix their shoddy work.

Ron Coffman and his crew get 10 million stars. Their work was top level grade A! We had several…read moredifferent crews work on our home (water leaks cause silent damage). WOW! Each crew knew exactly what to do AND very respectful, letting us know each step that was coming up. I give RESTORATION 101 5 stars and 2 thumbs up! The work crews respect you, the owner respects you, the crews really respect Ron, and Ron respects them. If you do not hire Restoration 101 to restore your house from damaged back to a home again, you have just made the largest mistake! Ron and his employees are honest, top notched, totally knowledged in this field. To call someone else would be a huge mistake on you!!

I understand this is a long review but if you are considering using this gentleman or Mountain…read moreTough Maintenance it's probably wise you read this or at the very least look at the pictures: I absolutely, positively do NOT in a million years recommend George Hawkins/Mountain Tough Maintenance for your bathroom renovation project! George and I were friends (up until this incident happened) and I had seen the 'amazing' work that he had does in the past with others' home projects. In fact, this is why I chose him initially-boy was that a mistake!!! I asked George to remove a shower/tub combo in my master bathroom and replace it with a stand up shower-should have been easy enough for a man who does this sort of work all the time, right? WRONG! He threw the entire project together within a day...or 2 at the very most (that should have been the first red flag). The other red flag should have been when he told me he was "booked out until March" but could 'squeeze' me in in January (big regret). 'Squeeze me in' obviously means, I'll throw your project together in a matter of hours and not spend the quality time I need to on it. So following the completion, I took my first shower and knew something was horribly wrong when I went out into my garage (which is located directly under my bathroom shower) and saw water dripping from my ceiling (see pictures for proof). Of course, I called and texted George in a panic asking him to please come over immediately to fix the problem. My luck, he was out of town and said he would come by as soon as he got back. When I asked what the issue was following inspection, he replied with "the way the drain was made. I had to use a different type of pipe and did not realize it" (see below for text). He was apologetic and told me he needed to cut a hole in the garage ceiling to allow the inside to dry (see picture) and that he would be back in a few days to replace said hole. HAHAHAHA that was on December 19th (see picture) and he has yet to show back up to fix the hole, paint over the water damage on the ceiling and along one of the walls. Text messages ceased completely on January 9, 2024. In addition, (although this is the least of my problems) the water damage threw the breaker for my garage door opener and stopped working. The garage door repair man says that is some of the worst water damage he's ever seen in a garage! So another $50 later, it was fixed thankfully! Well if that wasn't bad enough, as I start looking more closely at my shower, I notice that it is very poorly (even that's a stretch) put together. As you can see in pictures, there is so much caulk missing where walls come together at the bottom (see pictures). So now, not only do I have water damage due to a misplaced pipe, now every time I take a shower water is going to get in between those walls and cause MOLD (until it is fixed)! Also, did I mention the sloppy painting and nail holes-embarrassing (see below)! This man may have done good work with other people projects (I've seen the beautiful pictures from others) but unfortunately I can't even come close to saying the same! Please, please, please be cautious if using him! I understand he has done a lot of good work in the area but just imagine if he completed your project like he did mine. It only takes one! I would hate for someone else to go through what I have. Please see pictures of everything!

"I recently had mold remediation done by Mold Doctors USA, and I couldn't be happier with the…read moreservice. The team--Tori, Austin, Dalton, Edith, and Winnie--was incredibly professional and thorough. They did a fantastic job cleaning up and removing the mold. Special thanks to Gene, who provided the estimate and scope of work. His expertise and willingness to take my call during Thanksgiving weekend was greatly appreciated. Overall, the entire process was smooth, from our initial phone call to the completion of the job, all at a very reasonable price

The floor structure in my crawl space was covered with mold in the house I had just bought. The…read moreseller paid for mold remediation and I called Mold Doctors USA. They came out and cleaned my entire crawl space using a "soda blasting" method. The 55 year old floor joist and subfloor looked like brand new wood! They also cleaned the entire inside of my house. They applied a special sealer on the floor joists with a lifetime guarantee against mold growing back. I had the interior tested by an independent mold inspector and it had one of the lowest amount of mold he had ever seen! I highly recommend Mold Doctors USA for removing mold from your house.