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    4.5 (2 reviews)
    Closed 9:00 am - 6:30 pm

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    Sixt - Lazy Sixt workers Not helping get our car- nor others who were waiting over an hour!!

    Sixt

    1.3(9 reviews)
    1.6 kmAvenida da Liberdade, Príncipe Real - Av. Liberdade

    Terrible experience with this rental company in Lisbon/Tivoli. I rented a Mercedes S-Class and…read morehalfway through my trip the car displayed a warning that it would shut down because the AdBlue tank was empty. How does a premium rental car even leave the lot without something so essential? I lost nearly four hours waiting for roadside assistance, missed important reservations, and then was forced to pay the technician in cash for AdBlue--even though I purchased full roadside coverage with zero deductible. To make matters worse, the company later recharged my credit card for the same expense. I've emailed them several times with no response. Zero accountability, zero customer service. For a company renting "luxury cars," this was anything but a luxury experience. Save yourself the stress--rent elsewhere.

    Beware of Sixt Rent a Car. They are attempting to charge me 650USD for a small tear to the sidewall…read moreof a tire. I am certain this did not happen on my watch as it is the kind of damage that happens in parallel parking or running too close to a curb. This did not happen. I believe it was there when I picked up the car or happened after I dropped it off. They claim I should have inspected the car before I drove off, but this tear was not visible to the naked eye, especially in the dimly lit airport garage. When I asked for a photo, they had to circle the tear in fluorescent magic marker (otherwise it couldn't be detected). They also violated their own policy because their rep is supposed to complete a "return checksheet" with the renter at the drop off point. This was never done. Instead, this guy walked around the car, looked inside, and said "You can go".

    Photos
    Sixt - More photos of the same lazy workers who don't care how long you are waiting.

    More photos of the same lazy workers who don't care how long you are waiting.

    Sixt - Lazy workers helping no one and in no hurry to help those waiting.

    Lazy workers helping no one and in no hurry to help those waiting.

    Sixt - More photos of the lazy workers for Sixt car Rental- standing, joking, talking while we waited 2 and a half hours for a car.

    See all

    More photos of the lazy workers for Sixt car Rental- standing, joking, talking while we waited 2 and a half hours for a car.

    Red Tour - tours - Updated July 2026

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