A long standing leak problem in a bedroom of a third floor flat. There is a box gutter in roof above window. Historically, in very heavy rain, water would drip through lintel of window, across ceiling of room, and down adjoining walls. Problem was seen by a roofer about 18 months ago. Work done included increasing depth of lead lining to gutter. Problem re-occured but after several attempts, problem was solved. But this morning in the (not very heavy) rain, problem re-occured. Window not affected, but water observed running down two walls in room. Stopped when rain stopped. Very disheartening as only last week we finally trusted the repairs enough to have the room re-plastered and decorated to restore previous water damage. Urgent that we find a lasting solution as room is soon to be used as nursery for new baby..
A bedroom in our top-floor flat had been leaking severly for about 2 years (water pouring down inside walls, causing electrical shorting). Another roofing firm had tried and failed to fix the problem 3 times. Then we contacted Gary. He was excellent. Quick to respond, reassuring in his approach. He understood that, having been let down before several times by other roofers, we would be sceptical about his advice - so for free, when giving us his quote, he explained things to us very thoroughly and took a great deal of time involving us in his investigations. After about 90 minutes on this free quote/assessment, Gary identified the source of the leak and was able actually to show us what the problem was: a crack in a box gutter and a hole in a window space in the attic above our flat, both of which previous roofers and tried simply to patch up cowboy style, rather than replace/repair. Gary then did the work at a very reasonable price and quickly. We were particularly grateful for this (price and speed) as I am about to have a baby. Finally, about three weeks after the work was completed, and following a bout of heavy summer thunder storms, Gary rang us to ensure that all was well. It was. I would also like to say that, before starting the job, Gary took deposits from us; we had no problem with this. All round, excellent sevice.
Clare Sibson read more