Just Don't!!! First red flag.. no communication by phone only email. Second red flag, if you have…read morean issue with anything there is no chain of command for complaints etc. I was told by the receptionist Nadia "I'm sorry that's not what you want to hear but that's how it is" The paralegal Jessica whom is the only communication I did have goes 2-3 weeks in between emails to answer you. I sent her an email saying I've been waiting for over 2 weeks for a response and I haven't gotten one I'm wanting to drop council. She responded same day and her excuse was that all my emails are going to spam folder, but she happens to see that one and responded in one hour. I was specific why I hired them for 2 reasons.. my pay was not correct with workman's comp they didn't have my correct pay rate and because I couldn't get any communication with workman's comp workers. I hired them in November and dropped them in March. My pay was never worked on and since I dropped Riley in 2 weeks I personally got my pay corrected. Jessica told me she had been fighting with them about my pay, my work and comp worker and their attorney said she only got an email in February regarding my pay with the info I personally sent to Jessica (which she requested in February) all the while she hadn't done anything on my pay but telling me she was "fighting with them" When I got legal documents from workman's comp for deposition I emailed Jessica and asked her what I was supposed to do I waited 3 weeks no answer and I emailed her once a week, 3rd week I sent her an email stating if I couldn't be guaranteed reasonable communication of 1 week for an email response I would be dropping the firm. 1 week for a few minutes of time is more than reasonable! She didn't respond to said email, so I called and asked to speak to someone regarding a complaint, which is when I was told there is no complaint process available! So I told them I was dropping the firm by phone and emailed Jessica. At this point Jessica emailed be back and forth regarding what she would be charging me for all of which she hadn't accomplished but 1 of those tasks the QME. Although over a period of 2 days to respond to each email back and forth but only when she was fired and not when she was hired! I told her this is the best communication I've had with you the whole time! This firm is a joke .. all the reviews regarding communication on both Riley law searches on Google (both the same firm) are true! There is none! Don't waste your time. I will be speaking to a judge regarding what they think they will be charging me. I also asked for an itemized list of what would be charged, over 2 weeks later still no such list. I have accomplished more in the 2 weeks since I've fired this firm then the almost 6 months they were on my case. Just don't waste your time and read the other reviews also on the other Riley law page on Google. I'm not surprised if they made another page because of poor reviews. All in all I should have known better and took what people said as fact. Don't waste your time.

Terrible experience. Being seriously injured on the job is a terrible experience. The medical care…read moreand interactions with the employers insurance system is a terrible experience. So I reached out for guidance in navigating the medical process in order to ensure optimum care. However, there was none. This office ignored me. I never once spoke with an attorney. The gal in charge of my case, Jessica is a hearing specialist. I guess a hearing specialist is the person who is in charge of neglecting your concerns. I would never ever recommend the Riley Law Offices. They were the rotten cherry on top of a pile of terrible experiences. ​

I would highly recommend attorney Ben Helfman for all workman's comp issues. Ben's entire staff has…read morebeen so helpful, friendly and most of all knowledgeable in this very confusing system. They always respond timely to questions and I feel they always have my best interest at heart. Thank you Cari

Dealing with workers compensation is one of the most frustrating and complicated processes I have…read moreexperienced. The lack of communication from insurers, the endless wait for help from adjusters. The team at Leep Tescher Helfman and Zanze immediately was able to help me get my claim moving forward. They answered all of my questions with an incredible amount of knowledge of the workers compensation laws, I began to feel like someone cared about my case again and I was getting the representation I desperately needed. I could not have asked for a better attorney.

My only contact with this firm was with Jerrald Pickering, Esq. I haven't met the other two…read morePickering lawyers. I found Jerrald quite intelligent and honest. I judge him to be affable and reliable. I see a nasty review below. Well, some people are never going to be satisfied, and a review like that says more about that reviewer than the law firm (she doesn't say whom she worked with), so ignore her.

Mr Pickering and staff is one of the best in Shasta County, if your in trouble and if you are…read moretrustworthy and honest with yourself and his staff you'll be in the best hands that Northern California has to offer. Mr Pickering and his staff have served my family for over 10 years now and the staff past and present is very knowledgeable in all aspects of the law. Pickering Law Firm had gotten my mother in law out of the hands of the state and conservatorship also bad caregivers. To all the staff members thank you very much for all your support and loyalty to my family, everything from going to the hospital and rehab center and reassuring mom was going to be back home soon. Pickering has been there from the beginning of our 11years in Redding and the friendliness of the staff and firm is top notch. Your money is nothing compared to the services and friendly staff and warm friendly faces. Thank you for all your years of services Jerrold Pickering my friend take care and remember. As you see out of all the years of service only one unhappy individual with foul language, very rude of you Hannah K you should take that down it shows ignorance. D.B.G. and family

steven ballard is a nightmare!!!! he charges triple and makes your bill more than it should be by…read moretriple!!!!! $15,000 for my divorce and it hasnt started yet!!!!!! beware!!!!! he did nothing for me in temporary orders i had to get another lawyer!!!!! more money!!!!

From the owner: My legal practice is devoted exclusively to Workers' Compensation. I assist injured workers in…read moresecuring workers' compensation benefits.

I highly recommend Kristi Russell. She is professional, qualified, and on top of her game. She is…read morealways available and does her best to explain every detail of your case, making sure you understand the process. Best of all, she is very friendly, kind, and easy to talk to. I can't say enough good things about her. Call her!!

Jamie Vericker is an amazing lawyer! He is very patient and diligent in fighting for his client's…read morebest interest. I was his client for two years and during that time he regularly communicated with me about the complexities of my case. He listened and he worked hard to ensure that I received the medical treatment that I needed for my recovery and he advocated with steadfast commitment for a fair compensation for my ongoing deficits. I cannot thank him and his team enough for all of their help.

From the owner: Workers' Compensationread more

Light, fresh, come as you are. We are sitting outside on a nice Saturday night, my fish burger was…read moreperfect, as I didn't want anything heavy. Husbands's burger really good. I tasted the meat - delicious!

I really like the way they treated me and the fact that they were willing to listen to my concerns…read moreand help me towards the solution regardless of the compatibility of my case with their services. I think they are the best lawyers I have spoken with in the past year or two. And oddly enough, I have spoken to quite a few on a variety of topics. lol with me, there is always something to be litigious about lately! Ha life. I think I would probably put the whole firm on retainer for a plethora of reasons if. I had my druthers. I recommend at least getting a consultation with them. If I ever do get an opportunity to work with them I will follow up with that as well. Five stars for a good first impression.