Came in for an oil change and asked them to check the AC after it blew hot air on our drive back from San Diego. The final cost was higher than we expected but Jessica was incredibly helpful and worked with us to talk through options with the mechanics and prioritize what fit our budget. She and Martha were both fantastic and made the whole experience feel easy and honest. The rest of the team was great as well even though I regret forgetting one gentleman's name who helped ring me up. Overall excellent customer service friendly people and a team that genuinely cares. We will definitely be coming back. read more

Quoted $350 on phone, then was forced into a upcharge foe car mfg plugs. Due to time/work schedule, had to swallow increased price. Then at checkout, another charge added for using Mastercard!! $390 is NOT $350. Needed to buy tires and more next, Nope, not here! Going to Big Brand on Murrieta Hot Springs, see Brad for honest quotes. ​ read more

It's nice to find a mechanic that is honest place and has good prices. Everyone is so nice! Jessica is awesome and is always so friendly. So many other great people work here as well but I can't name all of them. They will show me any extra issues I have and don't try to upsell me when I bring a vehicle in. Come check them out and I promise you won't regret it! Fishtank in the lobby is awesome too. Love seeing all the happy fish when I come in ! read more

Redhawk Auto Service - Jefferson - Lobby with fishtank - Auto Repair Near Me - Murrieta, California

These guys are Rock Stars! I have a 1989 Nissan 240sx that sat for 15 years. They breathed life back into her! She was a gross polluter. They diagnosed the issue and did the work they could. This is the place to go. Ask for RJ! read more

Over the moon with the help I received from Jessica at the front desk. Even though my car needed a lot of work she let me know what was most important and helped me get what I needed done asap without judgment. I will not be taking my car elsewhere! Thank you Red Hawk Auto!! read more

I came here to get an alignment I set a appointment for 8 in the morning and took over four hours for them to work on my truck I requested to get my truck back because it was taking too long once I received my truck back I checked my suspension and there was broken parts they were willing to fix it but I wouldn't trust them with my truck ever again don't come here unless you want to waste your time. read more

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Came in for just a small issue in my tire and the team was amazing. This is the first time that I come to an auto service and they do a multipoint inspection to make sure your car is running properly without asking! Coming from the hospitality industry these little things is what makes people come back. Going that little mile for a customer is what creates trust and loyalty. For the price and value as well as costumer service, Redhawk Auto Service has earned a loyal costumer! read more

Great place. Verrryyyy professional. These humans treat other humans beyond expectation. Customer service is A1. I brought my hybrid car here because it had troubles that my regular mechanic wouldn't touch because it's a hybrid. They work on electric and hybrid cars here, as well as all others. I was very happy with the service, the honest diagnosis, the fact that they called an Uber to take me home and to pick me up and bring me back to pick up my car. It's just good service and repairall the way around. Integrity matters . I've come back twice and it was always great. read more

Took my car for a oil change after my apartment place gave me a flyer for them at 9:54 am and didn't get it back till after 4pm each time I asked how long it would take I was told few more minutes it will be done wasted my whole day and very inconsiderate of my time. I got nothing else done just an oil change that took a whole shift don't go here if you want to waste your whole day read more

I originally went in for just tires and alignment. I was pretty strapped on cash so they help me with a finance plan that really worked with my budget. Not only that, but these guys were awesome, super professional and very friendly. They also got me a ride home which went above and beyond expectation. They communicated with me throughout the day and let me know what they were doing, and when my car was ready. The entire experience was great and I definitely will be going back from the front desk guys to the mechanics and the manager, you can tell these guys, really care about the customer. read more

I received a free oil change voucher through the union and I didn't think I would use it. Long story short I decided to come here instead of going into Kia and I am so glad I did. I called early this am and spoke to Scott and he told me to come on down and he could get me in. I drove over about 35 mins later and got RIGHT IN. The service is very professionally and they don't make you feel any type of way for using a coupon and I really appreciate that because I was a little nervous/embarrassed to go in with one. Jessica works up front and made the whole experience worth it. She is definitely an attribute to this company. I will be back :) thank you guys so much!! read more

Well I'm not one to put reviews but this time I have to my husband took our business van in for a thump and a boom sound and to align. They told use it was thr differential and needed to be re done, well after $$$$ later our van was ready to pick up. Husband leaves shop already closed because we picked up before closing our van doing the exact same thing but more. Well called them took back again and they can't figure it out, So what we took it for is still there and no one can figure it out, plus we had breaks inspected and we were told they good well I had someone check them and they are in need of replacing so long story short I think we got charged 4k for nothing because our van is the same. I felt they would be good because all the reviews they had seemed great but our experience not great! And then still knowing they didn't fix problem they didn't even offer a discount or anything they said the part they fixed needed it anyway that's not the point you didn't fix what I went in for and my breaks need replacing so makes me wonder if they even did anything but collect money. Not a happy customer. read more

Great place id definitely come back. Other shops couldn't figure out why I had a death wobble on my Jeep. Redhawk auto solved my problems. Honest shop. Never thought my axle had play. my Jeep feels real nice. Thanks read more

Redhawk Auto Service - Jefferson - Auto Repair Near Me - Murrieta, California

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They gave good quality service. The crew were very helpful and very welcoming. They gave detailed information and gave good advices. Keep up the good work. read more

Redhawk Auto was absolutely the best! I'm so happy with the services they provided. I have a Honda and they are built differently - they had to order my axels and went through the hassle to find the right part. They definitely went above and beyond. Very Honest, Reliable, and Professional! I highly recommend them. Thank you Jessica, Keith, Tyler and the rest of the Redhawk Team! You guys are rockstars. read more

I am in outside sales and live in Whittier. I was on my way to San Diego for work Wednesday morning when my car started running bad. Next thing I know I am calling AAA to get towed to Redhawk where I meet Jessica Ericson (assistant manager). She was upfront, very knowledgeable and pleasant to chat with. After doing some checking it was determined that my car needed the valve cover gaskets, spark plug tube seals and etc replaced. Obviously not what anybody wants to hear, but such is life keeping a car running. Since I was working and time was important Jessica pulled out all the stops to get my parts to the shop so that my car would be ready to roll the following afternoon. No, I didn't spend the night in the shops back room, they gave me a free loaner car to get me to San Diego to do my job. I had told her that I was already booked to spend the night in San Diego, so she put everything together so that I could continue on while they fixed the car. Great customer service. Jessica you saved the day! read more

I left an unsatisfactory review a few days ago. Upon my surprise I got a call from the manager personally to voice his sincerity's and listen to my concern; not too many company manger if any will call you personally to address your concern . This show the true mission of the company's core value. Customer service at its finest. If I have learned anything, never jump to conclusion..#best service with quality! read more

I came into Redhawk Auto Service to have them fix the issues found during a failed smog attempt. My visit was seamless and easy. I appreciate having found a shop that can be counted upon. I loved being able to digitally see the issues both in photos and explanations. I would recommend a visit! I think you will be pleased. read more

Excellent customer service and small town friendly. They helped me in an extreme time of need, their prices are fair, work quick and no hassle. Informative and honest. Would recommend to others. Being the owner of a 13 yr old car I really want to be able to trust my mechanic. I rely on their advice when faced with serious choices about my car. I feel they are honest and not out to make money off of me. Being on a budget and trying to get the most out of my car, I feel confident that Redhawk is keeping my car running smoothly which saves me money and not needing a new car payment. read more

did a great job on my warranty work, had a big job that needed to be done on my car, the dealership said it was going to time consuming for them to take care of so they sent it here and these guys had it done quickly and correctly read more

The owner seems like a nice guy but the office manager did not do what she said she'd do. She was supposed to schedule me for an alignment and provide me a quote to install new front suspension components for my truck. She never called back. No quote no appointment so Pep Boys got my business instead. Shame because I'd have rather supported a local business! read more

Awesome customer service. Jessica and Scot are awesome and the mechanics are too! I can always count on them to take care of my car repair needs in a quick and efficient manner. I trust them with my vehicle and their expertise. When looking for a trustworthy, reliable and affordable mechanic RedHawk Auto Service is the place to go. read more