Awesome products, good prices, and the best customer service! I love these guys!! And I LOVE my hot…read moretub!

We bought a Nordic Spa two-seater from Balanced Spas this summer and the entire experience was…read moreextremely stress-free and actually pleasant - all because of Matt's wonderful customer service. I've called and stopped by a few times since then with questions and he is always so helpful. In shopping around to get the best deal for us I also learned that several of his policies are more to the customer's advantage than Pure Spa's are (such as not charging to remove your old spa). If they have the size and style spa that you like, you can't go wrong buying here.

There's a reason Richard is known as the tub man, because he knows what he's doing! My partner…read moreslipped in our shower/tub combination, and her heel went through the side wall of the tub. Originally the tub was going to be replaced at going to cost us $4,000. We found Richard who came out the same day to give a quote of 400 to repair it. While he was here, he also managed to unclog our drain! Richard was timely, communicative, and did a great job. If you have any tub needs, you call THE TUB MAN!

If you shower or bathtub refinishing, we highly recommend Richard Scoville. He is very detailed…read moreoriented, knowledgeable about his craft, gets the job done in a timely matter and is pleasant and easy to work with.

Great personalized service. Their carpeting is gorgeous and…read morethe have a great selection of wood, vinyl and Vinyl Plank flooring. Unfortunately they no longer carry tile at all. Thank you. We're very pleased

What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

Good selection and great local service here. We appreciate that they make keys well. Open every dayread more

I continue to be put off by the relaxed attitude regarding the protection of staff and customers…read moreagainst COVID-19. The pandemic is not over. Please follow the masking regulations issued by public health authorities, and also encourage your staff to get vaccinated since they work with the public.

We're very happy with our counter tops. Everyone was very helpful with showing different products…read moreand information. James and Hunter were great! They did the tear out of old countertops and installation of new ones all in one day. We would definitely recommend this company Scott and Karen Argo

Love HCS! They have great product, great service, and the finished product speaks for itself. They…read morecarry several collections which offers a lot of different price points depends by on your budget. You cannot go wrong with them.

Friendly customer service! Gio assisted us with two bikes for our children. He built our…read moredaughter's bike to her height. Trek's are our favorite bikes.

Beware .... I had a brand new bike taken apart and shipped from this location. When I received my…read morebike it was obvious whoever took the bike apart and packaged everything had no experience and no idea of what they were doing. My bike was damaged, I was missing parts and there was barley any packing material used inside the box to keep things safe and secure. My only hope is this does not happen to someone else.

We recently had Eureka Floor Carpet One install wood laminate flooring in our kitchen and laundry…read moreroom. Mike and his crew were professional and did a wonderful job for us. We would recommend them to anyone thinking about having any flooring job done...

Go elsewhere. Since the first day I stepped into this business I was treated as more of a burden…read morethan a paying customer. I should've exited the building after the first red flag, but we needed flooring installed in our rental unit and I didn't have time to shop around at other businesses (this one is very close to my home). I made a terrible decision. When it was clear that I was in need of fairly cheap flooring for a rental, I was immediately rushed through to select my flooring choice and was even left (by the woman that appears to run the place)mid sentence for a customer that had just walked in and likely wanted more expensive flooring than myself. My husband and I were talked to condescendingly, interrupted and argued with during almost the entire experience with the woman that appears to run this business. There was absolute terrible communication and scheduling. They even subcontracted the carpet installation! They left holes in the linoleum they installed and then blamed us for them...and each time I called to communicate, to ask when they're coming, why are there holes, etc...a finger was redirected at me...the paying customer. The holes still remain in my linoleum...that is BRAND NEW. I suggest you don't even enter this business's doors.

Owner has been doing this for 60+ years. There are very few of these types of stores left, where…read morethe owner knows his craft. Trust his advice, get a quality vacuum that will last you a lifetime if you take care of it.

he's terrific. recently replaced switch on almost 30 year old canister vac…read more also had older upright given to me about 25 years ago as it was too heavy for owner. last week, it went berserk and died...completely. went into this shop. several models were shown, demonstrated, explained and tried. settled on a fantastic Simplicity upright. all the bells and whistles. it's super sucker, lite weight, HEPA FILTER, ALL ONBOARD TOOLS. $400. I'M VERY PLEASED. HE'S A GREAT GUY I KNOW WILL HANDLE ANY TROUBLES OF WHICH I EXPECT NONE.