We were vacation from out of state and needed medication for our dogs. Our vet emailed a…read moreprescription and we reached out to All Pets to get them filled. They were so helpful, friendly and the medicine was very reasonably priced (even cheaper than Chewy). Upon arrival, everything was ready and the staff was welcoming and helpful.

Caring, sent me home with antibiotics for my dachshund. Only if I listen to you instead taking him…read morefor second opinion that took his life .

I recently got a sweet 8 week old puppy. I was nervous but the team and staff made me feel so…read morereassured! They were so kind and gentle with my puppy and made us feel right at home!

Dr. Seely has been my vet for over 15 years. His honesty, compassion and being personal has kept me…read morereturning to him as my vet. Dr. Seely really cares about my animals and has been very compassionate to both myself and the animals. As a pet lover himself you can see why he is a veterinarian. Thanks Dr. Seely.

They helped my beloved dachshund cross rainbow bridge with dignity and respect and me right by his…read moreside, holding his sweet paw. I was provided a box to bury him in, and they made a paw print casting for me to take home. They even sent us a lovely sympathy card signed by all the staff. We've been using Dr Terlouw for over a decade and can highly recommend his office for all your pet-family medical needs.

On Presidents day Feb 16,2026 had an appt with vet to discuss my cat Sarah.She had been there 2…read moreweeks.Dr Terlou assured me he wasn't too busy and would provide a stress free place to help with her virus. The visit was very short as he said he had a surgery. If he would have taken the time I would have told him I'm taking the time to move her to ER place.AS DR disconnected her breathing machine. I noted he didn't have her on fluid therapy. After telling me she is not drinking. But no talk about follow up. I made sure to tell him I have money. He quickly leaves. Almost right away vet tech who wears dark glasses cuts in front of me and quickly grabs Sarah who quietly sat at back of cage and was mean to her to get her worked so that now I can't visit her without hissing and scratching.I did nothing because I was so shocked. I'm thinking Who does this? In front of me. I planned to get her a second opinion and to the ER place..Where is her boundaries? So unethical.She caused harm to my cat. The Dr knows I;m sure.Because soon after she arrived and was given eye drops for conjunctivitis he wasn't;t receptive to other ideas to help her. As time went on he never said take Sarah somewhere else.. No reason vet tech was so aggressive. This is considered an assault. None of this.I did look around corner and witnessed what she did.NEVER will forget it. She hurt my cat.....All the white this done in a hurry. This visit was not to do a euthanasia. But she was forceful...Not even any talk.I'm numb..NO COMPASSION.....It took a while to tame her when I found her as a stray and now by the vet tech;s actions I have to start over again. If these people care about cats why would they not let her get a second opinion? This behavior by them shocked a few others. They killed my 3 year calico cat. Who received a shot. And I;m charged $500. I can't give any more details as its too painful. They just wanted to kill my cat and not treat her.Or give me second opinion. I had to stop now.There is a little more.........

I appreciate that it's easy to make an appointment with them online. One of my dogs had a bit of an…read moreemergency illness one Saturday and we were able to get right in (our usual vet was closed). My dog is generally unfriendly to strangers due to nerves when going to the vet - she has often growled and remained standoffish. But when I brought her here, while still a little nervous, she was more relaxed and I knew we'd be coming back. And! Their "emergency" fee was much cheaper than expected. Our other dog now is a patient there as well - had his teeth cleaned recently and they did a great job. Highly recommend!

These folks have cared for my pets five years. They're extremely capable and compassionate. I…read morewouldn't go anywhere else with my poodles

I can't say enough amazing things about this vet clinic. From the front desk staff to the back…read moreoffice, everyone was exceptional. I had to put my 15 yr old lab down after a massive seizure and they were so gracious when dealing with her and myself. I highly recommend this place and the bonus is that they are affordable!

As a military officer with extensive domestic and international travel experience accompanied by…read morepets, I prioritize leaving positive reviews to support well-run businesses. However, in cases where systemic flaws impact pet care, it is essential to provide constructive feedback to encourage improvement. Canyon Country Animal Hospital in Grand Junction, CO, stands out for having the least competent reception staff I have encountered across multiple veterinary clinics. We have visited four times for our dog and newly adopted kitten, and each experience has highlighted significant deficiencies in internal communication, professionalism, and customer service. Key Issues Observed 1. Inadequate Internal Communication and Appointment Management - Despite the clinic being consistently empty (never more than my pet, myself, and maybe one other client present), receptionists appeared disorganized, confused, or unapproachable during all four visits. - Medication Refill Error (Dog's First Visit): We explicitly requested chewable Apoquel tablets during a new patient exam due to relocation needs. The veterinarian assured us that the last chewables had been sold but refills would arrive in 1-2 days, with the front desk to call for pickup. After three days without contact, I visited in person and was provided non-chewable tablets at $113 for a 30-day supply--$30 more than our previous clinic. When I pointed out the discrepancy (non-chewables), the receptionist stated, "We don't carry chewables because they cost more." This misinformation (chewables are standard and available elsewhere) led to no resolution; we ultimately obtained the medication from our previous veterinarian and will now order exclusively from Chewy. - Kitten Vaccination Scheduling (10/13/2025 Appointment): Our shelter-adopted kitten's records indicated his third round of shots was due on this date. Despite no email or text confirmations, I called repeatedly from 0750-0830 and emailed for the time slot. The call was answered at 8:32 AM, declaring me "late." I arrived promptly and was still able to be seen by a kind veterinarian who performed an exam but deferred vaccinations due to the kitten's small size. Records now incorrectly show him as delinquent on shots, complicating our upcoming move and rental applications. - The vet's Instructions were: Return in 4 weeks for distemper shots; return in 8 weeks for rabies. I paid and left. - My follow-up calls revealed that there had been no appointments scheduled for follow-up. This morning I booked the next appointment and asked to verify some information, the receptionist stated cats cannot receive rabies shots until 4 months old and that the 4-week visit was only for distemper--despite the kitten reaching 4 months by then and me asking can I do both? The 4-week visit is a technician-only appointment so I won't be able to consult the vet and the receptionist did not offer to confirm for me. Still no appointment confirmations were sent. 2. Unresponsiveness and Excuses - Receptionists failed to answer calls or emails promptly, even on low-volume days. When questioned, one stated, "It's a Monday," despite the clinic being completely empty. - Request for appointment notifications was denied with the explanation, "Some phone companies block them." This issue does not occur with notifications from other medical providers and seems like a failure on the clinic's part. I have service-related disabilities that cause me to rely on confirmation emails and messages and I don't believe it is too much to ask. 3. Consistent Lack of Professionalism - Both receptionists (two young women) were inhospitable and defensive during all four interactions, particularly when addressing legitimate concerns. This extends to poor coordination between front desk and veterinary staff. In four visits, not one has been helpful or useful for my family. Broader Context: - Following the tragic loss of our healthy cat within two weeks of treatment at another local clinic (with even poorer outcomes), Canyon Country Animal Hospital was recommended as a superior option to us. Regrettably, we have not experienced the expected standard of care. Our pets deserve efficient, accurate, and compassionate service, which has been absent here. Recommendation - I strongly advise Canyon Country Animal Hospital to invest in receptionist training, implement robust appointment and notification systems, and improve front-to-back communication. - Pet owners in Grand Junction deserve better. After this being our 3rd Vet Clinic in 2025, we cannot afford to relocate again at this time and go through new patient exams again. For now I will rate accordingly, with hopeful intent for a positive update in the future.

I have not used this veterinarian, but I know people who have and sing their praises. I have been…read morein there with friends and their animals and they have always been very nice and the place has always been clean. And I hear they do a lot of good work for people with low income as well.

Went in for a emergency puppy care visit on Friday for a broken tooth. Was given medication,…read moreCarprofren 75mg 1 tab every 12 hours, it was given to me in a green bottle, with a label they printed off and despinsened the medication themselves into the bottle. I was given no medicine information or warnings from the manufacturer. Only thing staff told me was "its like ibuprofen, if he gets diarrhea you need to call us." This medication caused side effects like not eating. He got extremely lethargic and stopped eating over the weekend. I called right away monday morning because of how seriously his condition changed over the weekend.I scheduled an appointment to be seen at 230 today and then 15 min later received a voice mail saying they refuse to see him again. They gave him medication that made him sick and then refused to help him or even let me speak to an office manager.They weren't even willing to put him on a different medication without me bringing him in for blood work and charging me another 300$ I still agreed to come and the vet suddenly refused service. Ive had to make another emergency appointment with a different office today because of the severe side effects from the medication he was given. Ive asked they send the records from Friday, hopefully they do as Ive never got a response back. Also during the phone calls "Aubrey " the technician never told me that these were possible serious side effects to the medication. The specialist who is out of town, who can do the root canal called me back, listened for real about my dog symptoms and he was the one who told me this was signs of a very serious reaction and he needed to be seen. While I was on the phone with him, Aubrey called and left me a voice mail refusing to see my dog. I called her back and cried and begged both her and the front staff to please help my dog as he was was in a desperate situation with the symptoms. I was told "oh well there is nothing we can do, our office manager is out of town." They didnt even advise me to discontinue the medication. They completely ignored what they did to him. Also when I told Aubrey the other vet suggested it was a medication overdose she smirked as she told me "that is very rare, like 1 in 10" I happen to have a very rare dog. A calupoh , a Mexican wolf dog. This place is one of the few who offers exotic vet, animal help. Apparently they dont know how or care to try and help wolf dogs EDIT- I TOOK MY DOG TO ANOTHER OFFICE WHO CONFIRMED HE WAS HAVING A SERIOUS ALLERGIC REACTION TO THE CARPROFEN. THESE PEOPLE POISONED MY DOG THEN TREATED ME HORRIBLY FOR BEING UPSET AND NOT AGREEING TO AN IMMEDIATE EXTRACTION INSTRAD OF WAITING FOR A SPECIALIST. THEY GAVE HIM SOMETHING THAT ALMOST KILLED HIM THEN REFUSED TO HELP HIM. I WILL BE FILLING FORMAL COMPLAINTS AGAINST THEM FOR MEDICAL NEGLIGENCE. ALSO THEY ADVERTISE A FIRST FREE VISIT FALSELY. I WAS CHARGED 156$ TO HAVE MY DOG POISONED AND IGNORED. IM DEMANDING A REFUND. THE OFFICE MANAGER STILL HAS NOT CONTACTED ME. I WILL UPDATE THIS REVIEW WITH THEIR RESPONSE TO THE REFUND. THE SPECIALIST WHO CAN DO THE POSSIBLE ROOT CANAL IS HAPPY TO WORK WITH THE NEW OFFICE AS WELL. THEY PURPOSELY DELAYED HIS CARE AFTER OVERDOSING HIM. STAY SAFE FRIENDS

I had a great experience for both of my cats!! The staff is very knowledgeable and friendly! I love…read morethere establishments kitty, he is a delight.

I recently had to put my service dog Harley, a 14-yr old, 3 lb chihuahua, to sleep. I had taken…read moreHarley to Dr Harrington for the past few years, & I believe Harley lived comfortably this past year because of his kind, compassionate, caring, and affordable care. When I lost her, they made the whole devastating decision more bearable and I am very grateful to them.

* follow up to my last review* the vet who wrongfully spayed my cat two years couldn't own up to it…read moreor reach out to me. I was told the police would get involved if I reached out again. Today, their client care coordinator who does not know me, tried adding me on Facebook. How professional!

My Husband and I had our 2 cats spayed and neutered there today and everything went great! The vet…read moregave them a thorough exam and discovered a couple of other issues and gave us specific instructions on what to do and if not better to come back! I would highly recommend this facility to anyone looking for a vet! The staff were very friendly and professional and informative!!