customer service is the number one priority in a business and this owner refused to exhibit any…read morecustomer service. She took the story of one group of individuals and didn't even ask me my side or to get the facts of the situation. This business needs to outline their terms better if spots are not able to be reserved (which is standard by the way or companies clearly state in terms that they don't honor them). I said I was there at 2am and waited for a bit in line but ultimately had to leave for a bit to then return only to be yelled at by the owner and told I don't have to shop the sale if I don't like it. The owner refused to even hear my side at all and decided to listen to a group of individuals side instead. Typically if there is an issue, the patrons shopping can handle it amongst themselves without the company involvement, especially if in the terms it doesn't specify that spots can't be reserved. I also stated that I was going to text, but due to the hour I was there in line, I didn't want to send it because of how late it was. Again owner didn't actually listen to me or attempt to get my side before joining the mob against me. Poor customer service, I don't need to use the actual service to know that. Part of your job is hosting a sale effectively and showing customer service because ultimately we are also customers buying the items you place out. The owner is extremely unprofessional. Maybe you should update your terms correctly and ensure their are no gaps in it. I clearly stated I never save spots and am one to sit outside for hours but my circumstances for that day didn't allow me to do so. Saving spots is a standard thing that happens amongst people who attend sales so if you won't honor it, make sure you're clear in the terms you put out there

It was great, they were prompt, available, and gave us some good tips. They are very pleasant to…read morework with and made fast work of the packing we had. We'd call them again, and may, to help with packing and potentially other services (local moving, unpacking, etc). It was seamless! Highly recommend their services.

Fast efficient and friendly folks that were able to accommodate a last minute move during the…read moreholidays. Would recommend for future moves

A terrible experience! Please do not make the same mistake I made, and give your hard-earned money…read moreto a company like this. Schedule a move for a SINGLE BEDROOM and a few boxes. There was a total of about 6 pieces of furniture and 5 boxes. I was quoted a rate of $179 an hour and about a two hour move. High rate but seemed reasonable. On the phone, I was made aware of a travel fee of an hour and that was it. It took two movers two hours to get the furniture and boxes into the truck to head to the drop off location. Mover employees were not bad, but they wrapped everything (mind you this was not communicated to me in terms of time cost nor in terms of product cost).... and it took way too long to wrap and load. Once we got to the drop off location (about a 10 minute drive from the pick up location) I was told to pay before unload. I was fine with that, what I was not comfortable with was the fee. Over $1,000 for a SINGLE BEDROOM AND A FEW BOXES. I told the gentleman driving the truck that it was insane and he got his manager on the phone because I was pissed. The manger got on the phone, and I explained that "I do not care what you say, I'll pay what is needed but I will blew you up everywhere. This is not true to the pricing I was quoted, the estimated full rate was just over $300, and I was shocked this information adds to over $1,000 to pay for A SINLGE BEDROOM.." by the end of the conversation I got a rate of $159 per hour, but overall the price didn't decrease by more than $60." I ultimately paid and told the movers to hurry up and get out of my house. The truck was unloaded in 30 minutes but I wasted 30minutes on the phone speaking to the manager. Overall a SINGLE BEDROOM (AND I MEAN ONE BEDROOM OF FURNITURE) WITH 5 BOXES COST OVER $800... for really no reason. Added UNDISCLOSED FEES INCLUDED A FUEL FEE and a PACKING FEE (which you may not ask for, BUT IT WAS STILL charged). I have moved many times, this is the worst, slowest, and most expensive moving company I have ever used -- across multiple states. A disaster times 1000... THIS COMPANY IS NOT TRANSPARENT AT ALL WITH PRICING. They do not disclose what is a part of the labor fee (originally $179), mislabel your deposit (as it is not included in the final bill), and refuse to take adequate responsibility for mislabeling of moving time. I will blow them up everywhere because their business practices take advantage of others and do not make communities better. Instead they take advantage of everyone, and I will be writing emails to multiple sponsors of their business claiming terrible business practices. They are so bad and deserve no one's money, and future services.

DO NOT USE THESE GUYS!!! Maybe in a pinch, across town, with minimal packing required...that's it!…read more They did not pack me the day prior as I was told and it took them over 5 hours to do so when they finally arrived. Half my stuff is still in Dallas due to not having enough room on the truck (blamed me because they didn't quote correctly). In their defense, the area had a massive winter storm delaying the whole move, but they also did not get a large enough truck to move all my stuff then said it was my fault for not sending pictures to them WHEN I WAS OUT OF TOWN. We messaged back and forth multiple times to reschedule, but not once did they remind me to send the pictures. Other movers require the pictures before even quoting so now I have to go back and either move the rest of my stuff by myself or pay someone else. I wish I would have just paid the extra $1k for someone else to do the job properly. Get an accurate quote then think long and hard before you move forward. Also make sure they bring a big enough truck!

Great experience! Highly recommend. I had a small, last minute move and they were available. The…read moreprice was very reasonable and they communicated with me the whole time. Very nice gentlemen. Definitely will use again.

Darius and Jesse were here multiple times. I appreciated their help and professional movers! I…read moretotally expressed their help and would use them in the future. In one using them should be very helpful with their work and friendly professional workers! I apologize for not getting this done sooner. I had my car was stolen and has been a lot of time and also energy dealing with that! Thanks again to Darius! You get a great job and help for me! Charlotte Williams

Massive shout out to Darrius and Jesse for their moving help today! We had a moving company…read moreabsolutely ghost us the day before (no contact whatsoever), and Darrius was able to fit us in the very next day, at a very reasonable price as well. Service and moving was great, and the guys were super nice as well, and moved everything with care. Will definitely be contacting Modern Moves for our next move!

Einstein Movers team (Tommy B. & Cruz) were phenomenal in helping me move. They were polite,…read moreprofessional and were able to assist quickly with breaking down furniture and reassembling. I highly recommend Einstein Movers. They were quick to respond when booking and kept me informed with each step. I will be using them again in the future. Cost was competitive and of good value. Thank you for helping my move go smoothly. CHayes

GREAT SERVICE !!!!…read more I was a bit nervous as my last move was disastrous. But let me tell you, it was a smooth process from start to pickup, which put my worries at ease. I got detailed email follow-up calls and calls upon arrival, and I also did a video call to go through everything I was moving for the quote. And I like how they split the packing and moving to the truck. The two guys who came back to pack my apartment were great and worked so diligently packing my things. They came prepared with everything they needed, and I just got out of the way, and they did their thing Honestly, the value for the service they provided was worth it. So if you are planning to move and need a great customer, this is the place to call Updated review coming on delivery. This review was based on packing and removing everything from the apartment

What an amazing experience!!! Timely responses, effective, efficient, lowest price I found after…read morecomparing 7 moving companies by $40 dollars and almost half the price for the one-time fee. Lorenzo and the other 2 guys that helped him were on time, and started right away. There was no wasting time. They busted their tail the whole time with no wasted time. I think it's the first time in about 15 moves I have had to make that nothing was scratched, damaged or broken. Not to mention the quote I got was dead on to what I had to pay. First time ever with a moving company. They were extremely professional and when done I felt I had experienced the most stress free move of my life all due to Lorenzo and his crew. I really can't express how impressed I was with the experience and would highly recommend using them for their next move. If I could give them a 100 out of 10 I would. Thank You Lorenzo and crew for making the move a tremendous success!!! Tom Chicoine

These guys are just beast mode all day. Highly recommend!…read more Tracye responded to me within about 90 seconds of posting my project on Yelp, and she shepherded this project expertly - also very friendly. Omar filled in the details of the job to get us the right crew, and got us scheduled for the very next morning. Lorenzo and his team showed up early, communicated clearly, and holy wow did they work fast. In less than 90 minutes they moved what took our team 6 hours to do. AND they moved a fireproof safe by hand, with sheet strength and a good knowledge of physics. The cherry on top is the value - super-fair, plus a discount for booking through Yelp. Need anything moved, call them!

I have used Firefighting Finest for 4 moves at this point. I would not contract with anybody else…read more Chris Salazar, Isaiah H. and Kenny are as good as it gets. They showed up on time and immediately started the move in a professional manner. They did it quickly and the things that went to storage were treated with care and stacked in a manner that eliminated getting another unit saving me money. Thank you Chris Salazar, Isaiah H. and Kenny for a job well done. Mike C.

We were able to schedule with very little lead time. Chris and crew were awesome! Very polite and…read moreprofessional. Good follow-up from the office. Would highly recommend!

Prompt, friendly, and helpful. They went above and beyond for my elderly mother's move…read more This was especially important because she was anxious about the transition.

Andrew, Galym, and Baiel helped us move today and they did the best job! We moved from Dallas to…read moreAustin (so it was a long day) but these guys were so professional, thorough, efficient, and careful with our belongings. Andrew and his team kept checking in with us to make sure that our items were where we wanted them and we really appreciated that! Their pricing was very fair and there were no hidden fees (like a lot of places). Andrew communicated with us very clearly about all charges and fees associated with the move. The owner called us a few days before to suggest adding a 3rd mover because we had a lot of stuff, which we agreed -- and thankfully we did because we definitely needed the 3rd person. But again, he was very upfront about pricing. Moving is TOUGH! But we are so grateful for Rise Up Moving and their team!! If you are moving in the DFW area or looking to relocate to another city, do yourself a favor and book with Rise Up Moving!

Guzman's Professional Movers made my entire moving experience so easy and stress-free. From start…read moreto finish, they were extremely responsive, professional, and efficient. What really stood out to me was their honesty, they didn't try to stretch the time or add unnecessary charges, even when we had to make an extra stop at my storage unit. They were very transparent about the cost and their willingness to be flexible and help schedule my move (after hours) for the first available appointment was such a weight lifted from my shoulders. They are absolute life savers!! They worked very quickly while still being careful with everything, and their teamwork made the whole process feel effortless. It's rare to find a company that's both this hardworking and trustworthy. I truly appreciate their integrity and great service, and I will absolutely be using them again for my next move. Highly recommend!!!!

This company exceeded our expectations. PROFESSIONAL, HONEST,FAST. If you're planning a move, do…read moreyourself a favor and choose this company.