Very convenient to live if you don't have a car, great location and the staff was always helpful…read moreand friendly. Maintenance also was amazing and would show up within hour or a day to fix whatever you needed. The rent is expensive which is the only reason I didn't renew but you get what you pay for.

If you are looking for luxury apartments with amazing amenities and a great location search no…read morefurther! On top of having everything you could ask for, they also have a wonderful staff that makes an effort to ensure each resident has a wonderful experience. The Knox has beautiful units decked with granite countertops and stainless steel appliances! They also come fully furnished so all you need is your clothes and dishes. How nice! Lastly you really cannot beat the location. Being a student on campus it is definitely a challenge sometimes figuring out how you can get there, but thankfully if you make The Knox your home you will be only a stones throw away!

0 stars. This place is absolutely disgusting. Filthy apartments on move in and maintenance…read moreresponse time is abysmal. Garbage was piled up for days on end - spilling out to the hallway so you can only imagine the smell. Trash in hallways is never cleaned up. Management is useless. They will give you every excuse in the book as to why this happens. Stay away from this place. The only decent thing about this dump is the proximity to the college. It is in no way worth living at The Standard for that reason alone.

Do not live here! The staff and management are so rude and unhelpful. The maintenance staff is a…read morecomplete disaster and bandaid fixes all of the issues. There are multiple holes a previous resident made in the doors and they half filled it. None of the facilities work. And there is a massive bug problem that they refuse to acknowledge. The building itself is very unsafe, most of the locks and parking garages are left opened or unlocked allowing anyone to be able to walk in. The mail room is a disaster and have lost/ruined multiple peoples packages. And if you have any issue with the things listed above management will make sure to do nothing. The price is ridiculous, the interior hallways are disgusting and dark, and the parking is very expensive although they refuse to ever lower or fix the gates. Also all the roads around the building are closed and there is loud construction noise 24 hours a day and this is not an exaggeration.

Cons: overpriced, tiny bedrooms, incompetent management, apathetic corp office, horrible…read moremaintenance, primer on walls that they refused to paint (actually told us they would charge us to paint walls that only had primer on them). Pros: close to campus. Worst experience with an apartment complex ever! DO NOT rent from Nova Knoxville (fka Aspen Heights). You will overpay for tiny bedrooms and receive no assistance from a staff that couldn't care less about helping their residents.

I would give zero if possible *** Doors often busted…read more. Vagrants roaming hallways looking for unlocked doors** Think twice if u have a daughter.... Management is terrible... Four years of perfect payments checkout is to leave keys with useless college staff at front desk..wife & i cleaned then tried to stick me with bill... Refused they send creditors to destroy credit... Impossible to sublet so apartment was empty 4 months of year... Much better options beware.... Went downhill fast... So sad...definitely not safe... Tough in & out off Cumberland hazardous entry....Don't rent here...beware...

Cam, Justin, and Emma really helped with the last few steps of my move-out process. They were so…read morehelpful and very kind!

Please listen to everyone else on this, this may be the worst apartment in Knoxville. They will…read morehappy close amenities for "renovation" and still charge you for them while leaving you without a gym. If you get locked out you are SOL because no one will ever come. Your AC unit will randomly break, your dishwasher will smell like shit and not work, your toilets will back flush sewage, your room will have lights right outside the window that never go off, your rental car will get towed, you won't be able to walk anywhere, and more. I can not stress enough how BAD this place was. I lived in Hess and Cerrick the two worst dorms on campus and they blew this out of the water. Please please please do not sign a lease here, you will regret it for the price you sign for and you will regret it when they jack it up on your resigned lease.

Good afternoon, I…read morehave yet to receive a response to the below email. I have called on April 29, May 4 & May 5. Each time I spoke to a different person. I explained the situation each time. I was told that a manager would call me back each time. I have received no response at all. Yesterday I was told that they ordered the replacement parts while I was on the phone and "guaranteed" me the issues would be resolved by this Friday, May 8. Meanwhile, my daughter has a text message indicating that the parts were ordered on April 22. Today I was told that they had lost all of their maintenance staff. People can be understanding if they get acknowledged or if they are given a reason for the issue that makes sense. When people get ignored they get angry. Right now we are talking 5 weeks that these girls have been without a clothes dryer. That is totally unacceptable. If parts aren't available, buy and install a new dryer. It isn't that difficult. I'm not sure what is going on at the Heights of Knoxville, but any reputation that you have publicly attained and maintained is in danger of being decimated. Good morning, It has been 2 weeks since my last email. My daughter and her roommates are still without the use of a working clothes dryer. She received a notification that maintenance is "awaiting parts" to repair the broken dryer. This is all while there is a unit across the hall being "updated" and that unit's appliances, including a clothes dryer, are sitting outside of the unit. It would literally take maintenance 10 minutes to swap out a working dryer for a non working dryer, but instead 3 of your tenants have been without a working clothes dryer for nearly a month. This is absolutely unacceptable. I'm requesting contact from a supervisor so that this issue can be resolved forthwith. On Wednesday, April 15, 2026 at 03:39:38 PM GMT-4, Hello , We apologize for the unresolved maintenance requests! Our maintenance team is actively working through the maintenance requests they have received sorted by urgency. While we are not able to expedite the process directly, I will reach out to the maintenance team for an update on these requests and keep you updated! Thank you for your patience, The Heights of Knoxville Our mailing address is: Heights of Knoxville 1319 Knotty Pine Way Knoxville, TN 37920-1979

My daughter is a resident here but my husband and I are co-signers are pay the lease. Upon move in…read moreI was disappointed in the condition of the apartment. It looked nothing like the model we were shown. Old, dirty and outdated. Now my daughter has been without a washer for two months. We are lied to every time we call...maintenance guy sick, on vacation, a part was ordered, will be there tomorrow with the part, putting in a new washer....weeks go by and they do nothing they say. Others there have been without A/C for weeks and are getting the same excuses. The bus to UT is unreliable. My daughter ended up buying a parking pass and drives because she cannot risk missing class or being left at school. Do not rent here! I wish that we could get out of the lease.

Great location that is minutes from UT campus. Huge townhouses with plenty of space. Awesome…read moreproperty manager.

Unethical, Beware! These people will hammer you with unsupported move out expenses. Was billed…read more$1300 but they wouldn't provide any support for the billing. I tried for months to get supporting docs and was totally ignored. All five tenants were billed over $1100. I helped with move out and this was all fabricated. At one point there was a fire in the unit due to a faulty, unlikely up to code water heater. They actually told boys not to call 911 for emergencies. We soon found out why...they billed the boys $2500 for fire response. This place is a shady unethical money grab by yet another greedy student housing owner. Rent at your own risk, and make sure to budget for massive unsupported move out charges.

This is a beautiful well laid out campus of a very large university. We were visiting our…read moreGranddaughter who attends the School Of Veterinary Medicine. There is a huge botanical garden which is well worth a short visit.

Beautiful campus to see. The home of Peyton manning who still teaches at the university. Nathan's…read morestadium is very impressive.

This place is a scam. They will do everything possible to keep as much of your deposit as possible…read more No matter what is done. I would steer clear of any property URE manages - they don't do a good job with maintenance and then on move out we got charged for items they were supposed to fix with the maintenance requests. Ridiculous. Never again.

Pros: Near to campus, laundry in each unit Cons: Very…read moreexpensive, noisy, outdoor hallway not clean (trash and pet waste while pets are not even allowed on paper!) Doesn't worth the rent in general But your move-out inspection is going to take at least 75 minutes!