Don't waste your money or time! Called and scheduled a ride with their automated system - come time for my ride and there was no taxi. When I called I was told there was no drivers available and no estimate as to when one would be available. This ride was for a medical procedure I was about to miss and they never showed. Maybe they don't "OPEN" until a certain time but their system does not tell you this. I will never rely on them for anything ever again. Horrible service. P.S. a driver called me 30 minutes after I got to my procedure asking if I still needed a ride... read more

Dangerous driver. Started off by coming into the freeway almost merging into us. After that I started recoding and they angled their mirror so that our headlights would reflect back to us (our high beams were NOT on), started swerving. Cops were called. read more

Redwood Taxi - Ukiah - Taxis Near Me

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Amazing service! Best in Ukiah! Thanks Uncle! Scheduled an appointment for pick up and they were right on time and called me ahead of time to confirm. read more

I used them multiple times to get back and forth when my car was in the shop. The drivers are kind, courteous and punctual. Of course I scheduled with them early when I knew I had a appointment at a certain time. One time I forgot and they were very accommodating and picked me up quick. The cars are very clean! Highly recommend! read more

Jeff aka Gramps is the best driver of my whole life!!!! Redwood taxi has always been the best service in our small town area, but Gramps definitely went the extra mile (pun intended) tonight! I will never call another cab company as long as I live here!!! read more

Honestly redwood taxi you need to do better! Almost every time I call it's over 30 min wait sometimes longer! Been waiting 30 min and haven't even had a driver assigned yet! and when I call no one picks up it's like they don't have enough workers or something. So frustrating!! read more

Tired of seeing their drivers speed through town and run red lights and stop signs daily.

If you want to call a taxi and have them not show up at all, these are the people for you! Absolutely terrible customer service. Called an hour after I initially called for a cab and told the guy we were quoted 20 minutes, all he said was "well....". Nothing like being stranded at 2 am. Keep in mind this is about the 5th time this has happened. Will never use this company ever again. Need more uber and lyft drivers up here to put these idiots out of business. read more

Won't pick up when called, called at least 5-6 times no answer called before hand to make sure they where working and available the day before but no answer when I needed a ride called Riley's Cab Company they picked up on the second ring !! Yea sorry Hey Taxi you lost a customer with me. My advise, dont ever use this company, they just dont care. read more

Like the other reviews pointed out.....not always available. I called them 5-6 hours beforehand to schedule a pick up and they were 20 minutes late. I had to call them to get an update on the situation. If you have a scheduled appointment and you are going to be late, at least call the customer to let them know. I'm not sure if this is because of the region and the type of people that live there (i.e. drug addicts) or that they just don't care, but it's unbelievable that the cab companies in Ukiah manage to stay in business with this kind of poor service. read more

Used redwood taxi cab when I entered into ukiah for a ride to my car that was at the auto body shop. They came in less than ten minutes. My driver was excellent and professional. Tip him well!!! His name is gramps that's what he's known as around these parts anyway. Fast friendly service and the speedy service was much appreciated. Clean car and professional company. Thank you redwood taxi thank you gramps for the ride read more

For a time my husband & I didn't have a car & when we went out together, we needed to use a cab. I'm somewhat disabled & can't walk too far or stand too long. The drivers were all friendly. The one we got to know the best is Carol. Not sure if she's still working for them, as, she had reduced her hours when we last used their service. Which is why we stopped using them. We didn't want to windup getting James. I believe he's the co owner. Though nice enough, he wasn't very reliable. Three times, when he picked us up, he was an hour or more late. Thankfully, we didn't have to go to an appointment. He didn't apologize, nor, did he give an explanation. Reducing the charge would have been good as well. He didn't do that either. One time, we can overlook. Three times, was becoming a habit & we didn't want to risk it continuing to happen. I had my suspicions as to why he was doing this. Which was confirmed by one of our roommates at the time. Without firsthand knowledge of it, though, I won't mention it here. I would have given the company five stars because of all of the other drivers. Due to the co owner's bad & irresponsible example, they're receiving three. read more

Tried using them twice now. First one was about 15 minutes late but at least the rest of the service was good. Today when placing an order at 5:11 I was asked to wait for 15 minutes. It's 6:08 now, new driver picks up the phone and says that he has no idea what happened to the initial order and that he is just starting. Very poor customer service. read more

Not professional at all. Said be there in 10 mins. Nothing. They call and say they're on the way. Nothing. Finally over 30 mins later said "were all human bro" like they can just not do what they say. Want a taxi that's cheaper and on time? Use Uber and Lyft. This is a joke. read more

Gramps is the best! Not only did he quote me 15 min but he was there in 10. He's the sweated most professional cab driver around! Use him 24/7!!! Yay gram Joe was amazing!!!! read more

I called them around 1:30AM in the morning because I needed a ride from Ukiah to Sacramento early in the morning to pick up my car. (long story short, I had to pick up my car as soon as possible before it got towed). Having recently moved here from a very dense city, I soon realized that Lyft and Uber do not really operate in Ukiah. So after a brief Google search, I called and Matt happened to pick up. As it turns out, he was right around the corner from the hotel I was staying at. While they normally don't operate that far out of Ukiah (this was about a 2.5 hour drive, one-way), after discussing rates, he accepted my ride request (their drivers are contractors, so the decision to drive to your desired location is up to the driver). Matt was very friendly, efficient/safe driver, and a very good conversationalist. From this experience alone, I was very appreciative of Matt for being willing to drive me this far, that early in the morning, at the last minute. I ended up calling again (another person picked up this time around) and I specifically requested Matt again. Matt happened to be working again that night as well and was once again a great experience overall. I want to personally thank Matt for being such a good and accommodating person and I will definitely be requesting him in the future. read more

Loved Daniel and Matt. We had a large group and needed two taxis. Called for a taxi on Saturday night and they showed up earlier than expected which I was really grateful for. Service was prompt. Speed was quick. Couldn't ask for anything else! read more

We've used them a few times, they show up on time and my teenager (who's been the passenger) says the drivers are chill. Rates seem comparable to other local companies. They get you from a to b. read more

This place doesn't even deserve 1 star. I called and they told me the rate would be $250 for a short ride in town- when I questioned them about it they said it was because i sounded like I was from out of town and that's how much they charge out of towners. When I asked again because I was confused and shocked, the person said yes because he was a country boy and he doesn't like out of towners and from the sound of my voice that's what I was. Obviously at that point I told him I wouldn't be needing a cab and he said if I liked my cab services I should go back to San Francisco. Based on this encounter, hey taxi is clearly awful, homophobic, hateful and blatantly rude. read more

3 miles for $35!! Beware of this company!!! We will never do it again. Now we are driving back with some random other restaurant guests, who after hearing our story agreed to take us home. read more

Best taxi service in ukiah! Left my card in the car and they found me!! So thankful and always a fun ride with them!!

I've used them a couple of times in Willits. One time, the driver got lost within Willits! I had to direct him. Another time, I cabbed to the store and made arrangements for him to return for me and my groceries. As I was nearing the checkout line, he called to say he had a fare to Fort Bragg but could pick me up afterwards in a couple of hours. End of shopping run. End of using Redwood Taxi. read more

Drive drunk due to absurd wait time .Requested a taxi at peak times. 130 am on a Friday Guy answered the phone sounding like just got out of bed. Little to say didn't use them. read more

I used their services and Was pleasantly surprised. the driver picked me up within 10 minutes of my calling and took me to my destination within 10 minutes. We had to drive about 5 miles and I was only charged $16 roughly. I forgot something in the car and the staff was good enough to drop it off at my hotel that evening. An older lady in a box shaped car was my driver and she was very helpful and knowledgeable about the local area. The cab was pretty clean too. read more

Redwood Taxi is my go to whenever I need a ride, and Gramps is absolutely the best! The cars are clean, they show up within their quoted time frame, and they are always incredibly friendly and professional. read more

They are really great. They are usually faster than dial a ride and the drivers are really friendly.

Hey Taxi! is without a doubt, the best cab services in Ukiah area. I have used them around 5 times in the short time I've lived here and always get a sweet person. They have a older lady which gives the best conversations and they also have a young man whom is a joy to talk to! They take you where you need to go with no complaints, they even took me to Redwood Valley without a hitch! I would recommend them over Riley's anyday! :) The only thing is they don't always pick up. So you may have to call 2 - 3 times. read more

They offer a good service to the community and have more experienced drivers there are a lot of people that need rides in town

Great customer service, clean cars, always give perfect time estimates for time waits! I just wish they offered service in Fort Bragg!

not always available...able to be local or go on round trip or go on a one way ...able to handle multiple people...able to make appointments...comfortable...local drivers... read more