We were moving in from out of state and Pam was very accommodating. She seems to be the manager and…read moreshe was very through and respectful during the application process. It makes me feel good that the company does take time collecting information and renting to the responsible renters. While Pam was out for vacation, Keila answered all of our questions and took care of us. We had zero issues while renting here. Yard/grass was well-maintained regularly and they cleaned the interior of the hallway/building often. They are always responsive when I called or emailed. There was an issue with flushing in restroom and the handy man came same day and took care of it. If you are thinking of renting in Novi, this is one great place to be. CVS/Starbucks is walking distance.

Pam the manager is everything my experience from the application process to sighing was phenomenal…read more Pam is the face of beachwalk and the company should really value her everything she said and did for me through the whole entire process she made easy and well explained everything even made sure my apartment was up to MY standards not just hers or their own I am very much so happy with my experience and choice in finding my home either if I stay her long term or just for the year!

I've been a resident at Westgate VI for 22 years. I want to give a SHOUT OUT to Dawn Miller the…read moreoffice manager. She is retiring after 44 years of service.. Dawn is a wonderful person . She is very professional at managing this complex. I will truly miss her smile and great personality. The pic is from Westgate VI a beautiful location to live.

I love living here. Quiet and friendly, close to walled lake, which is a five mile loop to goo…read morearound. Apartments are clean but a little older- they have great storage though! Everyone gets a carport and that it's a definite bonus. The complex has standard amenities like a pool and such, but the fitness center is really nice. Small, but available 24/7 and I like to run at night so not a big deal. The only thing to be cognizant of is the heating bill. They are a little on the high side- especially if you use your private stance instead of the central enclosed hallway. There are pet buildings and non pet building which I'm sure helps keep down any disagreements over a barking dog.

I had a great experience at ShearWater! The staff is great, the people in the community are…read moreextremely friendly and the property takes great care of the landscaping!

I am so glad we finally got to move in our new construction house. We waited for a whole year until…read moreit was finished and thought it would be a good option to spend the time in between places in that apartment community. It was okay until 2 guys moved in the apartment underneath us. They obviously hate little kids but wanted to use the advantage of a nice family apartment community. They even threatened us to the point that we had to install a camera system and call the police. They got a police warning for constantly banging our door and walls, ringing our door bell and then drive away. But nothing changed. What kind of people harassing a 2 year old and calling him names?! They definitely shouldn't be around kids at all. I expected that the management would do background checks before letting tenants move in. Management ignored everything over a year!! And they were well aware of what was going on. Also they didn't even care about other tenants smoking weed indoors. This apartment complex shouldn't be advertised as luxury or family friendly at all.

Briarcliff has been great. Eddie from maintenance is by far and large the best I've ever seen at…read moreany community. He is ALWAYS timely in fixing any issue reported and is very friendly while doing so. Eddie has made our stay as stress free as it gets. For that, we appreciate him. The leasing staff have been just as great. We had an issue with a unit we stayed in and they were able to aid with accommodations. Lisa, Katherine, Donnette (when she was there), and Olga have also aided in making our stay as lovely as it has been. It's always a pleasure to stop by the leasing office. Great job Briarcliff staff!

I have been living at Briarcliff for 2 years now, and can truly give an honest review now…read more Neighbors: truly amazing. Everyone is super nice and friendly, willing to wave or say hi! Very fortunate for all the people I have run into while living here. Maintenance: the maintenance deserves 6 stars. If you've had bad maintenance experiences in the past or at other places, look no further, you will be EXTREMELY pleased here. The only reason for not giving 5 stars is due to the cost for what you get. The apartments are not newly renovated by any means, and there are some imperfections, and the price is not cheap by any means. Overall I've been pleased with the living experience and WOULD recommend to others. If you need to talk to someone, Donnette is the best in the leasing office. My experience has been wonderful.

Let me begin by outlining the issues we experienced during our tenancy:…read more- Persistent mold in the shower that continued to return because it had been caulked over instead of properly treated. - Laundry machines that often left clothes dirtier than before, with each wash and dry costing nearly $5. - The property's general condition appeared dated and poorly maintained, with frequent weed odor in the hallways and pet waste on public walkways. - Annual rent increases despite no improvements to amenities or maintenance. After submitting our move-out notice 29 days before our lease expiration, we were informed by the leasing specialist that we would need to buy burner plates and fill holes to receive our security deposit back, and yet we were never informed of a 60-day notice requirement. Despite fulfilling all obligations, cleaning thoroughly, and leaving the unit in good condition, we were charged an entire month's rent for "insufficient notice." This charge was applied AFTER our lease had already expired, and when we disputed it, our security deposit was withheld under the explanation of a "dispute fee." We repeatedly asked for documentation on when the unit was re-listed for rent and received no response. When we checked if the listing was posted weeks after our notice, our unit was not posted. Do with that information what you will. We provided proper notice, paid rent on time, and left the apartment in excellent condition. It is disappointing to see that rather than acknowledging this, the management chose to impose after-the-fact charges and retain our deposit. This does not reflect good-faith property management or fair treatment of tenants. It it our opinion that this property is only going to continue and that management is going to continue to charge for their negligence.

Here's a timeline of my experience with The Crossing at Eagle Pond:…read more On February 16, I went on its website, which indicated that one studio apartment was available. I clicked on it, paid a $150 application fee, and received Quote #61251 listing the apartment number, lease length and amount. I filled out a rental application and received an email confirmation that it was received. The next morning, I called the office to confirm that I had reserved the apartment. The office explained to me that even though their website indicated an apartment was available and that I was allowed to reserve it online, that did not necessarily mean that this apartment was actually available because it had a waiting list. The office said it could add me to the waiting list. I agreed. The office also offered me a one-bedroom apartment, which would be available soon. I declined, explaining that a one bedroom was more expensive and had less space than my current apartment so it did not make sense to take that one. According to my cell phone, the Crossing at Eagle Pond office called me at 4:16 p.m. on February 18 to tell me that the person on the waiting list ahead of me had not gotten back to them by 4 p.m. that day so the manager authorized contacting me to offer the studio apartment. I accepted it. The office said the apartment would be vacated by March 30 and that I would receive a call from them by Wednesday, February 23 at noon to let me know the exact date it would be available (it would take longer than usual to get back with me because of the Monday, February 21 Presidents' Day holiday, I was told). I put in the required two-month notice to vacate my current apartment. On Thursday, February 24, I emailed them to check on the move-in date, because I had not heard from them by Wednesday as promised. The reply said the office would check with the manager to see what units were available. I replied, reminding the office that they already offered me a specific unit and said they would contact me by Wednesday. I did not get a reply by the next day, so I emailed again, saying that based on their previous message, I presumed that the apartment had been accidentally rented to someone else. I got a quick reply that someone else had been ahead of me on the waiting list and that the studio apartment was not available to me. I was offered a 1-bedroom apartment, which I was told would be available sooner than a studio. I reported that at this point I would stay at my current apartment (assuming that I can rescind my notice to vacate). It will be interesting to see if they refund my original $150 application fee (for an apartment that was not actually available).

They do not care about you, or pets or your property what so ever. They constantly beg for 5 star…read morereviews but when you have a real issue and try to ask for their help they basically tell you that they don't care and hang up on you.

If I could give negative stars I would. Highly recommend NOT moving here, I moved-in in June and…read morehave had nothing but problems - every single month its something different. Staff doesn't communicate with each other, I have called multiple times in a day with questions regarding concerns and have gotten a different answers. I have submitted documents that just go "poof" and have been charged for things that I have already paid for and was assured it was taken care of. I regret my choice every day for picking this property.

We have lived in Barrington Apartment homes for nearly 3 years. Maintenance services and the office…read morehave consistently been prompt and professional with our requests. The apartments and landscaping well cared for. Snow removal well done. I highly recommend Barrington Apartments in Commerce Township. Mary H.

Very professional office staff willing to be flexible…read more Apartment is spacious and up to date.

This place is a hidden gem! I just moved in, and I'm so impressed. The complex is quiet and…read morebeautifully maintained, with fresh landscaping. Hanna made the application process a breeze, and the move-in costs were surprisingly affordable. The apartment feels luxurious. It was freshly painted with a brand new carpet. I had a few questions, and Jason and Kevin were incredibly helpful and quick! Just a heads up, they might be working close by, so be prepared to answer the door. The entire staff, including Kristin and Danielle, have been friendly and professional. I love the location, minutes from shopping/dining. I've even chatted with a few neighbors who've lived here for years, which is a great sign. I highly recommend this complex!

Beautiful community! Management and Maintenance go above and beyond to provide a great living…read moreexperience for their residents!

Alex the maintenance guy is a great person to communicate and take care of different things in your…read moreapartment, he makes sure that it is taken care of the proper way. He is friendly and tells you want he is going to have to do, he is respectful and keeps his words. I had several issues that needed to be taken care of and he did. Even when I had called for emergency services for my apartment he called me ASAP and came to take care of the matter. Please let Alex know that he deserves 10 stars and to keep up the good work Thank you , Alex for a job well done

I have avoided writing this review for months in hopes of improvement…read more As a resident of almost 4 years, my experiences have vacillated from great to frustrating and unacceptable. Overall, I love the community, the upkeep of the grounds, and amenities. But there has been increased turnover of residents (due to societal and economic changes) and staff in the past couple years. Unfortunately, the staffing changes have been more impactful than any other. The current staff (property manager, office assistants, and maintenance) lack customer service skills. Instead of being receptive and striving to resolve issues/concerns, they are quick to cut off conversations, very slow to respond or return communications, dismissive. Their attempts at resolving issues have become increasingly frustrating as the least possible is done in order to pacify instead, allowing it to linger for months on end. The couple maintenance men who do care and are diligent unfortunately are then limited by their supervisor and the property manager. I truly pray that any upcoming changes are for the better to restore residents' faith in where they've chosen to call home.

I've lived at Waterview Farms for 4-years. They graciously accepted me and my family 4-years ago…read moreafter we lost our place to a five alarm fire. They wasted no time and did not hesitate to move us in right away. It was an outstanding experience dealing with the new lease. Four years later and I can honestly say that I would recommend this complex to anyone in need of a nice apartment in a small quiet complex. Obviously, you're gonna encounter some out of the ordinary stuff living in an apartment. The residents are who I thought they would be. That's not important to me. I'm more concerned about the service provided by the property management staff and how they treat me and my family. The service and treatment is top notch. 5 stars. I highly recommend this complex. They do an outstanding job.

Where do I even begin? I really don't understand why this complex has such great reviews. This has…read morebeen hands down the worst place I've ever lived. The apartments are outdated. If you told me my apartment had been built in the 70s and hadn't been updated since I'd believe you. The place is beyond cheaply made. Everything breaks. The sliding glass doors, the closets. The appliances. Everything is horrible. The dryer upstairs was broken for over a year and was finally fixed recently after many people complained about it not drying clothes. Management decided to get snappy when residents complained about it being broken. Air went out in the middle of a heat wave and we were told it was working perfectly fine. It reached 80 degrees while the air was set to 66. We baked inside our apartment for weeks until the outside temperature went down. Our dog was also made to suffer in the heat. They refused to come fix our screen in the window after it was broken, a whole summer of not being able to open the window. They refused to fix the glass door and came to put tape on it. Neighbors air conditioning has been leaking for I don't know how long and the soaked carpet is causing mushrooms to grow in the hallway. Speaking of the hallway, it's absolutely disgusting and filthy. So... so many bugs everywhere. Rotting walls and wood, outdated disgusting carpet. There was even missing tiles in the ceiling. You can hear your upstairs neighbors peeing and flushing the toilet. Even inside the apartments had so many bugs. Spiders, earwigs, ants. Huge disgusting bugs would get in and be dead in the hallways. The most the cleaners would do is occasionally vacuum. The pool was damaged due to winter weather and they never even attempted to fix it. Living here was a horrible decision. I hope this place gets a health violation and gets shut down! There's no way any human should be allowed to live in such conditions.