Very shady business practices. I've booked flights with Jett travel many times in the past and…read morethose have all been ok. When I booked a flight with them to Amman this time I was told I would have 2 checked bags per person, come two days before the flight and I get a call from Jett travel telling me that I actually only have 1 checked bag per person, when I asked why this was I was told that it was to "help save me money". Why is it any of your concern to save me money? I ended up having to take an extra bag just so I could fit what I had with me, a bag that cost me $350 extra. So much for "saving me money". Very shitty business. AVOID THIS AGENCY AT ALL COSTS

Thank you Ahmad at Jett Travel for helping us book our Dream Honeymoon to Cancun and Italy. Ahmad…read morehelped from A to Z with flights, resorts, hotel and transportation. He followed up with hotels while we were there to make sure they picked us up on time for our flight. Can't wait to book our next trip with Jett travel.

Just worked with Cary Travel Agency and booked my trip!! This was the SAME exact trip I asked Janis…read moreAnne's rep to work on previously and was practically laughed at when I gave my suggested budget. Janis Anne lost a sale and yes, I'm going to Cancun to a 5 star resort that friends of mine have already stayed at and love. Thanks Cary Travel Agency!!! No thanks to Janis Anne Travel. Maybe JATs receptionist (the face of your company) shouldn't be so rude to callers. I'd never worked with an agency before so this was new to me - I told her this yet got no assistance, just scoffed at. Horrible experience, I'll never go back and never recommend. Go to Cary Travel Agency, they're wonderful!!!!

I started using Janis Anne Travel for my first trip without my parents going back to 1993. Since…read morethis date, so may years ago, I have booked my vacations exclusively through this agency. All of the representatives in the office are world travelers who not only look for the best deal, but who also have expertise, recommendations, and insight into so many destinations. I have booked many vacations though out the years with this agency and in the last five years have booked group vacations through them. With the help and recommendations of Ms Janis Anne herself, our group of 20 plus have been able to share the most memorable vacations that words cannot explain. How nice is it to pick a place to vacation, sit back, and let them make the plans. They are there so you can enjoy. I would highly recommend sitting down with a representative of Janis Anne Travel and let them know what you want, but also to listen to them if they have any recommendations, ideas, etc. Nothing but A+ service here and I do believe that resorts, hotels , etc. realize that they need to give you their best because of who you booked through. I am looking forward to my next trip this New Years 2017/18 and 25 years of working with Janis Anne and all her representatives at Janis Anne Travel Inc. I have and continue to recommend !

We booked our destination wedding through Eclipse travel with Gretchen and were blown away with how…read morehelpful and professional she was! All of our wedding guests received information packets in the mail before our trip so that everyone was prepared for their trip - not to mention they customized the bags with our wedding info on them! From finding the perfect resort to coming home Gretchen was there every step of the way answering any questions we had along the way! Thank you so much for all the help and we can't wait to book our future vacations through them!

I understand that making travel plans can be complicated, but it's made much worse with apparent…read morecarelessness. They exhibited very poor attention to details and poor communication. In these days of TSA, getting the correct spelling of names for flights was their first failure. We had some complicated travel plans, which is why we used a travel agent, and it took many calls and return trips for them to get it right. My biggest complaint is their very poor attention to detail. Second is lousy communication. I will never use them again.

I booked my 30th birthday to Barbados with them early 2013 and had to cancel about 3 days ago, due…read moreto unforeseen circumstances. Cindy, my travel agent, was very sorry to hear about the cancellation and I did get a full refund minus the $199.98 (insurance for 2 people). ALWAYS GET THE INSURANCE. The entire staff is great, small little office that is very welcoming.

Very unprofessional and a thief, after he has your money he disappears. We booked 4 tickets with…read moreShadi, paid over $8k, when we got to the airport they said we didn't have seats on the plane because the travel agent didn't confirm the booking. When we called him at the airport to see what was going on, his response was "this isn't my fault, this is the airports fault" rather than helping us find a solution to get to our destination, he kept screaming and arguing that it wasn't his fault . We ended up having to take our 10 suitcases and going back home, and returning the next day for a different flight. Now we are trying to call him to fix a problem with our return flights that were booked with him, he has not answered our calls for 2 weeks. Save yourself the time and money and just book your own tickets.

Very helpful and honest. They are so nice and accommodating to my travel needs. It's always so easy…read morebooking with them!

I cannot say enough about how great my experience has been. I will be taking my first trip to…read moreDisney World in October for my son's birthday. I have plenty of friends who have been & could have helped me but I chose to go with Mickey's Dream Vacations. Lisa was ABSOLUTELY AMAZING!!! Any questions I have had she has always answered promptly & she has been great at guiding me through all the planning. I am so looking forward to this being a wonderful vacation & I have Lisa to thank!!! I will be contacting her again for our next vacation. Thank you Mickey's Dream Vacations & thank you soooo much Lisa!!!!

I find it curious that the website says "Every service we offer is completely FREE with no hidden…read morecharges" yet we were asked to pay a $100 per person "planning fee" for the bare minimum of pre-work that could have been done through the Disney park app itself.  Did not enjoy the process, did not see the benefit of using this service (but acquiesced because family members were using it and we could not be added to their plans without paying the fee), would not repeat or recommend to others.  They'll also ask you for your Disney account password, which should never be shared or disclosed from a security standpoint.   Download the Disney World app and take a little time to save yourself the $100 per person "planning fee" charged for coordinating "the Disney dining and Fastpasses" which can all be done quite easily, it turns out, from the robust app that Disney has released for park visitors. 10/10, would recommend the app to anyone.

Deborah Trevino at Direct Travel is the best. She has been great to work with in helping me decide…read morewhere I want to travel. She is friendly and knowledgeable. Her advice made me feel completely informed about different destinations, giving me confidence about making the best travel decisions to meet my goals.

I have been using this travel agency for years. When you call ask for Karen Ewald. She is the…read morebest. She has helped me book several trips, and everything has always been seamless. Professional, courteous, and extremely knowledgeable. Don't wait book your trip today!!!

Used MK Travel to book our two week, Hawaiian honeymoon (Diane was our agent). Great customer…read moreservice and VERY knowledgable! Will always use her and this agency for our trips! FYI, besides the typical store registries for our wedding shower, our guests had the opportunity to purchase us gift certificates to go towards our honeymoon. What a great idea!

I have never written a review on Yelp before but am doing so now because I have never dealt with…read moresuch poor professionalism. We were booking a hotel stay for our friends wedding in Cancun. When I called to make reservations, I should have received an electronic invoice the following day. I did not receive it until a month later, only because the bride and groom did numerous follow ups -(the company has messed up numerous guests travel arrangements so the bride and groom got involved to help everyone). When I finally received the electronic invoice, it was for the wrong location, not Cancun but Punta Cana Dominican Republic. When I received the paper itinerary a few weeks after that, the dates and names were incorrect. I also noticed that we were placed in the family section of the hotel, even though I made specially clear during booking that we wanted to be in the adult section. I followed up with the travel agency to get this corrected. I had to follow Up about 5-6 times to get any sort of real response - I received excuses like they had been out of town since the last time I emailed them, or just no response at all. Then when I finally received a response of some actual content, I was told that since I booked in January when in fact I booked in early December, and can prove that with our credit card statement. Never during booking was I told that the hotel was sold out. I don't believe it was because we could book the adult section if we did it through a public search engine, i.e. Expedia. In hind sight I wish we had just booked on our own so that we wouldn't have had to deal with all this. This company is extremely unorganized and I would never use them again for travel purposes. Not only are they disorganized, they are rather snarky in responses which is not how you treat your customers. What is more concerning is that travel arrangements could easily get screwed up by them because of how unorganized they are.