I purchased a pair of work non slip shoes and was told if they didn't work to bring them back. I…read morewas hesitant to doing that since I disliking doing that. As much as I hated taking them back, I did because they do cost a lot and I was unhappy with them. I took them back and wanted to get the same ones I normally purchase. They had none in stock so, they would be ordered and I was under the impression they would be shipped to the Outlet store and I would get a call when they arrived. A few weeks went by and I called to see if they came in. I was told they were shipped to me. When I looked at the receipt it had an address I hadn't at in over 11 years. I was told to call customer service and things would be taken care of and I would have a new pair shipped to me without any hassles. First person hung up on me. Second person was nice explained what was going on, she said she would get it taken care of and told me what it would me and they would Get them shipped I told her they have already been paid for and o owe nothing. I was suppose to get an email from someone and still to this day I have not received anything. They made me feel like I'm a Liar and I'm a criminal. Well I guess I'm out $79. This really pisses me off!!! Never again

Great place to find some shoes, I found two pairs but only bought one because I didn't have enough…read moreto buy two pairs of shoes. Customer service was good, a young lady came and asked me if I needed help and she answered some questions that I had. In the end I found me a pair of shoes that I liked and my family said they look good on me so I bought them. Good place to browse for shoes.

I came here for a black Friday sale and the prices were great. I was fortunate that I came early…read moreand the crowds weren't there yet. The staff were super friendly and actually anxious for the rush. Parking was ample with just a touch of traffic building as the morning wore on. There were so many sales that I didn't know where to start. But I picked up several web cams for monitoring the inside and outside of the house, 500 rounds of bulk .22lr and 200 rounds of JHP 9mm that was similar in price to C-A-L Ranch bulk ammo. All in, I spent a few hundred dollars but left with merch and ammo worth much more. And the staff were really nice and helpful. I look out for their one day sales by subscribing to their site and have picked up everything from gun lockers to first aid kits at prices that I thought were pretty good. I come here often for the odd sporting goods gear, from ping pong paddles and balls to pickleball gear to fishing poles and Powerbait. I always feel welcome and never pressured or rushed to buy anything. Just like BHC, there's no pressure, no rush, but you feel always welcomed...

The Bullhead City, Az Big 5 was clean and well stocked except for Women's shoes. Not much of a…read moreselection like the Men's. Weird. A lot of associates standing around talking about unrelated work stuff but the shoe dept girl was very helpful and my husband got the shoes he wanted. During his checkout, I asked the head girl standing around talking if I could use the bathroom before we left and she replied that they did not supply restrooms for the guests, only employees. Well, I can tell you, that alone will cause me never to shop at a Big 5 again. We will get our tennis shoes anywhere else.

First items are so over priced to make up for the buy get one half off, I have spent over 5 k this…read moreyear this last time I spent 200 on my girlfriend 2 items were two big 67.00 I left the tags on I asked specifically can I return these she said yes so 4 days later I was offered a gift card or exchange so I was forced to buy a hat. I had the receipt tags bag I felt like a criminal so from now on I order online or go to beachcombers.

If I could give zero stars, I would…read more I've been shopping here for years, spending anywhere from $300-$500 each visit, especially during holidays and summer. Despite being a loyal customer, I have consistently felt unwelcome. I've often had staff follow me around the store, repeatedly asking if I want items placed at the counter as if I were stealing. I chose to ignore it in the past, but this last experience crossed the line. When my husband and I approached the counter, the owner made a comment along the lines of needing to "look at us first to make sure nothing was different," which felt extremely insulting. Still, I brushed it off. Then came the checkout. I was initially told my total was $899 for a small number of items, even though there was a buy-one-get-one 50% off sale. After questioning it, she admitted she wasn't sure and recalculated it down to around $700. After that, she asked for my ID to match my card which had never been required before and then proceeded to start writing down my personal information, including my address, birthdate, and driver's license number. That is where I drew the line. I took my card and ID back and declined the purchase. At no point was there a reasonable explanation given just behavior that made me feel singled out and uncomfortable. As a person of color, this experience felt especially targeted. I was fully prepared to spend the money because I like the products, but I will be taking my business elsewhere. I'd rather shop somewhere I feel respected and welcomed.

Not happy with this Walmart today. We'll have to go to another grocery store to find at least three…read moreitems that were not available here. Unfortunately that's not the first time. This was about high noon for shopping, and husband needed to use the restroom and it was closed in the back of the store. Then a few minutes later, wife needed to use the front restroom, and that was being cleaned. Zigzagging between front and back bathrooms when it's the busy time of the day is not good for us seniors. One of us have a bad hip and we both have bad knees. Don't understand this, can't you clean it early morning or later in the afternoon/evening? Things need to be looked into like this for people's consideration. They are quite friendly here tho. So it's a mixed bag.

I had a horrible experience at this specific Walmart Supercenter today at 5:20pm. I made a big…read morepurchase with multiple items at self-checkout while holding my baby, and an older associate with a bad attitude singled me out to check my receipt. I told her I had it on my phone and waited for the Walmart app to load. She rushed me, ignored other customers, and refused to check someone else's receipt while I was still waiting. When my receipt finally loaded, she sighed heavily like I was stealing. Her behavior made me feel singled out, uncomfortable, and disrespected -- especially as a mom trying to manage a fussy baby. I've never felt so singled out for no reason. Walmart needs to train staff to treat all customers with respect, because this was unacceptable. I want to speak to management about how I was treated, because Walmart needs to ensure all customers are treated fairly and with respect.

What's up with the hours? They open at 10am but the brown hair employee doesn't walk up until…read more10:05am and then still has the gates closed for how ever long she pleases. This has happened the last two times

This one, located in the Laughlin outlet center is small, so the clothing selection is very small,…read moreas well. The clearance racks were tiny; a mere fraction when compared to the Las Vegas locations (premium/ south & noth). Nice to know the store is set up like the rest--- Girls section is on the left side of the store, while the Boys section is to the right side of the store. There is a logo-themed table for the kiddies. Do I have a favorite carters location? Might be tied between Primm and Premium/North. We went through the store really fast because the selection is small. However, the sales people did greet us when we entered and as we exited. It is clean, and the areas that had clothing were well-stocked.

WARNING. It's this simple; If you have an unused (non-sale) product/item, with the tags still in…read moretact, you should be able to get a refund with your receipt. Especially when it's within a week of the purchase date. This retailer does not give refunds. Period. They will only give store credit or offer an exchange. Not only were we not told that at the time of the transaction, when we called to dispute the claim the manager only deferred that it's the owner's policy. Well, according to the Arizona Attorney General, that is defined and considered consumer fraud by being deceptive and unfair and a misrepresentation by a seller. The employee(s) failed to inform us of their policy at the time of the transaction. The AAG has the ability to investigate unfair and deceptive business practices. So bottom line is, I would steer clear of this retailer.

Crap quality and even worse customer service. Attempted to…read morereturn this shirt, actually just asked to exchange for same as this one had a seam that was missed during manufacture. An employee actually stated, yes, that it was a defect. When they didn't have the exact same shirt they refused to exchange it even after admitting it was defective. We weren't trying to get something for nothing, just something for the money we spent. Manager was rude as well. Never buying anything here again.

We were in Laughlin this past Memorial Day weekend. Our battery on our 1992 Seadoo died. We went to…read moreBullhead Powersports to purchase a new one Saturday evening about 5:30 pm They were already closed, but we spoke to Chuck the manager. He wrote down our information and said the parts department would call me first thing Sunday Morning. Sure enough they called me at 8 am and delivered the battery to us at Big Bend Park. There customer service went beyond anything a person would expect. Thank you very much Bullhead Powersports your incredible!

The longest buying transaction in the history of dealerships! Wasted my WHOLE day waiting...and…read morewaiting! All of the paperwork is done, signed and we are still WAITING! We asked for the 2 new wave runners to be serviced hours ago. Asked Rick, our salesman when they were going to be ready and he said, "I don't know. I've been really busy." WTF, $22,000 later and that's your level of service? Update-CANCELED OUR ORDER & WALKED OUT DUE TO RICK TRYING TO SIGN OFF THE WALK AROUND SIGHT UNSEEN!!! Wasn't even given the option for the 2.99% or the 4.99% apr as a tier 1 customer. NEVER even was told what our payment was going to be! Nobody even tried to save this deal. Called the owner in Havasu and he apologized. That was it

Cool shpp. What a unique concept to use scorpions as the focus. I respect the artistic expression,…read morethe homemade jewelry and the great customer service. I want to tell my friends and co workers to come out and visit Havasu Gear again. Lots of selections and variety. I really appreciate how my knowledge the staff have about the products.

Amazing small business and customer service. The owner shared each design is his original work and…read morehe prints 40 of each size and then it's DONE! This made selection a little difficult in finding sizing, but 100% ended up finding exactly what I wanted! I will be back here every time we come to Havasu!

UGH!! Came to famous footwear right now to make a purchase, lights on but have a hand written…read moreyellow paper with Closed. Says open until 6pm. Tried calling to talk with an Associate and no answer.

Went into famous footwear we had purchased shoes in December and the seam was separated after a…read moremonth, she wouldn't return them because we didn't have the original box and the shoes were worn outside. Why else would you buy shoes if not to wear outside!! She stated they must be kept in the closet and show no sign of wear..... SO long famous footwear... we wear our shoes outside!