My wife's Fitbit watch band came apart. We searched several stores for a new watch band and…read morecouldn't find one. We finally found Fast-Fix and they were able to repair the band. Great employees!

Their prices are ridiculously high. They wanted for a simple repair 300.00…read moreGo elsewhere!!

I had my wedding ring and band resized in this store and was blown away by the awesome service!!…read moreThese folks treated me with an abundance of kindness and patience. We discussed some heirloom pieces for a while... and I was so impressed with their thoughtfulness!! What kind people work here:). I have been all over the world and seen all sorts of businesses... but this location stood out for their excellence and professionalism... as well as their kindness and knowledge. So wonderful to see a place get it right!! Support this business when you get the chance. What a gem of a place . We will be back in the future, but I had to post a review bc I was so impressed!

Some of the NICEST PEOPLE you will ever meet !! HIGHLY…read moreRECOMMEND them!! The way they interacted with myself & the other guests was exceptional!!

Customer service, unique pieces, fair pricing, nice esthetics. They even have an emergency line to…read morecall when they are closed!

A nightmare from start to finish. I dropped one of my vintage watches on the ground and the crystal…read moreshattered. It's a very simple mechanical watch from overseas that I was fond of. The date window looked fine and all I could see was only the crystal had shattered. I brought it to Emblers hoping to get it fixed quickly. They don't do any watch repairs in house and told me they'd have to ship it to a watch specialist to get a quote and to get it fixed. The cost of shipping even before the quote seemed high but I said yes since I was in a rush to get it fixed. It took Embler maybe 1.5 weeks before I got a quote and another 3 months before they told me it was fixed. I was calling almost every week and a half. They claimed they left a message but never did. Looking at the watch the crystal they replaced it with was nice but the date window was completely broken. When I wound it it was off center and the number didn't line up with the window anymore. I also got the watch back with the date window on a different date than when I had dropped it off, the watch was stopped when I had given it to Embler. I called Embler and he stonewalled me and claimed the watch maker had never opened it and would never do such a thing. What more he also claimed their watch maker had been working on watches longer than "you've been alive" and he worked all day on Patek Philippes and Rolexes and there's no way he'd ever break my watch. They refused to reimburse me for the damages and only offered to refund the replaced crystal. I was livid and didn't take Embler up on the offer as I was on rotating shift work working nights and was about to change Navy duty stations shortly after. I didn't want to even go back after being disrespected and gaslit. My watch is still broken and I don't have the time right now to get it fixed anymore. Don't trust this place with your watches. I don't have experience with their jewelery but I wouldn't trust them with that either. Take your watches or jewelery repair to Summerville Jewlery Repair instead, I had a great experience with them.

Coluccis jewelry is great to sell your gold to Positive…read moreexperience Highly recommend

I went in for a replacement battery for my watch. It was just before Christmas. The woman at the…read morecounter said the person who does that was too busy right now to do it. Too busy for a five minute job? Well suffice to say I took my business elsewhere, and I will never buy any jewelry in there or do any kind of business with them in the future. BTW, my family were jewelers and watchmakers for many years. They understood a little good will goes a long way....and so does a little bad will!

Came through with my fiancé just to browse a wedding band for me and see if there were any specials…read moreduring the holiday sales week. A gentlemen approached us upon us entering and looking at the displays. We sat down and tried various bands, talked about what we were looking for and open to seeing other kinds of designs. Major praises to Thomas O'Neal for being patient with us and not being pushy..he didn't pressure us as we pondered, talked out loud, discussed pros and cons..he managed to show us a band that would be practical with a bit of radiance to it and were so happy with the purchase! He tried to find us the best deal comparing the veteran discount to the current promotion they were having. Thomas explained the lifetime warranty plus emailed us the information so we can have that on file. Overall pleased with our experience at Kay Jewelers!

The other day I came into Kay jewelers as a visitor from out of town and was assisted by Jem! I was…read morea complete wreck and looking for something light and professional as I had a work dinner that evening. Due to Jem being an absolute Jem I believe finding a piece that made me not only feel confident but beautiful as well motivated me throughout that work dinner. Long story short I got a promotion. Workers like Jem are people you need that can relate to customers like myself. Good luck Jem :)

John designed my dream engagement ring!! It is a classic Emerald Cut Natural Diamond in a custom…read moremade platinum setting. It is beautiful and I couldn't imagine myself with any other ring. My fiancé went to John to design my ring. I wasn't involved in the process, but I heard great things about the service, selection, and experience! Definitely use John if you're looking for some fantastic jewelry and custom made pieces!

Brenda wanted a custom made engagement ring and John Marmo made this happen for us. He is a master…read moredesigner of fine diamond jewelry and a true gentleman. John was a pleasure to work with and is passionate about creating genuine custom unique and original diamond jewelry. We highly recommend John Marmo for one of a kind hand crafted high quality diamond jewelry.

Diamond & Gold Depot is one of my favorite places to shop for gold and jewelry in the Charleston…read morearea. They have an unparalleled selection of inventory available and some of the coolest designs for jewelry. The staff here is accommodating and makes you feel welcome while shopping. I have been satisfied with all of my purchases throughout the years.

I bought a 700 xoxo necklace from them paid all that money for a gold plated necklace the shit…read morewasn't even real. I took it back immediately and told them the necklace wasn't real I took it to a pawn shop to get appraised and found out it wasn't real and that I wanted a refund that the necklace had 0.00 in value. The lady at the counter was very rude refused to issue me a refund showed me a sign that said no refunds. I said y'all do that because you know your jewelry is fake and y'all are ripping people off with this gold plated stuff then charge real gold price like it's crazy how they are allowed to sale costume jewelry at such high price under fake pretense and not get shut down. I would never ever recommend buying anything from them and would never ever shop there again. I hope someone comes along and closing there business down for fraud cause that is what they are doing. Well needless to say I have a 700 necklace that has turned green now and sits in my jewelry box worthless.

The service here is unmatched! I was in town visiting a friend & it was second Sunday…read more The girls working were absolutely so so sweet, patient, helpful and really seemed like a great team. I was asked if I wanted champagne (yes, please!) & told to try on anything. They answered questions with a smile. I found 3 pieces to bring home with me: a pair of earrings, a cuff bracelet to match my friend & a hat that reads "Good Vibes & Tequila". The prices are moderately priced - not cheap, but not expensive - but as their girl math sign read, "if you wear it every day, it's free." I'm good with it!

This place is so cute and drew in my group immediately. They have little alcohol wipes next to all…read morethe jewelry so you can clean it and try them on. They offered us drinks from a mini fridge while we shopped. Their jewelry is gold plated and was a cheaper price point than I was expecting. The girl helping us was super sweet and helped my friend pick out rings that worked with her current collection.