Horrible service. Called and the guy came out promptly to measure. He said we would receive a…read morequote. Three days later, still no quote. Called them and was told the person who does the quotes went home early. Called the next day and was told the quote was done and would be sent. Waited 4 hours, no quote. Called again and was told the person went home early again and it would be three more days to get a quote. It takes over a week to quote a 20" X 15" piece of glass. Ridiculous and a waste of customer time.​

I was able to bring in a bottom portion of a double hung window that was broken from the hurricane…read morein October 2024. The drop off date was a couple days after I called. It was repaired on the same day as drop off. Quick, professional, and reasonable. Highly recommend!

Greg Robinson came to our house to look at lower sash where our yard tractor shot a rock thru the…read moreouter pane of glass. He was on time for his visit, was very nice and professional. He measured the window sash and glass. We received his estimate that evening. Very reasonable price He was back a few days later to replace the double pane low-e glass with grids and it was a perfect fit and exact match for the upper sash. Very pleased. We recommend his company for any glass needs you might have.

Excellent communication throughout the process and a great final result! Highly recommendread more

I DO know this business exists. My first encounter was a…read morephone call to the number listed on Google. I did not leave a message but the owner was very quick to respond that someone from my number had called him. Instant response you think instant service. Not the case! I made an appointment and I took a template to have one piece of glass cut. He said the glass would have to be ordered and he would cut it. He would then call me to pick it up. I called before Christmas and he said he had a doctor's appointment out of town. It would be later. THAT'S the last I heard from him. After no response from my numerous phone calls, I stopped by one day and of course since it's only a storage unit, timing to catch the owner there is slim to none! I still have not heard a word from him!! Numerous phone calls have been made along with polite messages to please return my phone call. I've only asked that if he is not going to complete the job, that my template be returned. Again no response. Therefore, I can ABSOLUTELY say I would not recommend Seneca Glass to anyone!!!!!!

In a word - this place is completely unreliable. We called and had 2 guys come out fairly quickly…read moreto take a look - this was a simple fix (not even a repair) and were hoping it could be done on the spot, but apparently not as they "didn't have the tools" on them. We were told they would be back "soon" and get it done - would take no more than 10 minutes max. Ten days go by and we called again. A man answered and said he was driving so could we text him our address again and he would get back to us. We did - and nothing. Then per their website, we emailed our request again. Well, it's been a month and haven't heard from them. We reached out to Glass Doctor in Seneca instead - and they've been very responsive and professional. Don't waste your time calling Seneca Glass & Mirror. They don't return calls and don't show up. Guess they don't need the business, and they won't get it from us or any referrals either.

Called Mountaun Glass and explained I had several windows needing re-glazing. They quickly…read morescheduled a time for a person to come to our house. Representative made the list and said there would be a quote. After a few day, I had a resonable quote. They scheduled a day to complete the work and they arrived on the scheduled day and on time! Polite workers that did great work. Very pleased all around.

Doesn't answer phone, no answering machine, no call back. Not very businesslike…read more I will be looking for a company that is responsive.

Always very professional and extremely detail oriented! Mennonite owned and operated! If you need…read moreanything glass, this is the place to go!

From the owner: Hartwell Glass and Mirror…read more Hartwell Glass and Mirror is a locally owned and family operated business proudly serving Hartwell and the surrounding areas. We specialize in frameless shower enclosures, custom mirrors, glass replacements, and light commercial storefronts, always with a focus on quality craftsmanship and dependable service. What makes us unique is our flexibility and attention to detail. Many companies only offer standard sizes, but we welcome custom projects and problem-solving. From one-of-a-kind mirrors to made-to-order glass, we bring the experience and resources to deliver a professional result. Our customers appreciate our clear communication and accountability. We provide honest quotes, realistic timelines, and stand by our work. If something isn’t right, we make it right. Because we’re family operated, you’ll always know who you’re working with. We believe in treating each project—large or small—with the same level of care and professionalism. At Hartwell Glass and Mirror, we’re committed to delivering lasting quality and a positive experience. Whether you need a sleek new shower, a large mirror, a glass repair, or storefront work, we’d be honored to help.

Went above and beyond to get a large order to me in a timely manner!!!! Would highly recommendread more

From the owner: Residential And Commercial Shower Doors, Mirrors, Custom Cut Glass, Window Repair, Storefront…read more Glass Shower Enclosures and Mirrors

I had searched and interviewed many contractors to undertake the job of replacing a double pane…read morebathroom window that had a broken seal. All but one of them said the job was too small. The one that said he would consider the job was less than enthusiastic and was hard to pin down as to cost and scheduling. I also needed window screens replaced throughout the house. No one was interested. Then, after much searching, I found the number for Toribio Glass. My phone message was returned within a half hour. Jose Toribio scheduled an appointment to look at the situation and arrived exactly when he said he would. He provided a scope of work and a very fair price to complete all of the work. He replaced the window and all but one of the screens (perfectly) on the exact day and exact time that he said he would. He was not satisfied with one of the screens and sent a crew two days later to install the last screen (again perfectly). The members of the crew were incredibly attentive and careful about how they came through the house to get to the window (it was raining). Jose came out one more time on his own request to inspect the work and to replace a couple of snap window locks that he had noticed needed replacement. I have worked with many contractors during my 77 years on this planet and I have never been more impressed with the professionalism, attention to detail, and responsiveness of any contractor, ever, as I have been with Toribio Glass. Robert Beard Greenville SC

Jose has excellent communication and customer service! He demonstrated great knowledge of what…read moreneeded to be done and was very patient when answering all of our questions. He recognized issues we would have overlooked and took pride in his work. 100% recommend for your window needs!

Called for a quote for same-day service. They were polite and professional and offered to squeeze…read moreme in. Upon an in-person inspection, they determined that my vehicle didn't need to undergo the service I thought I needed. I greatly appreciated their honesty and will definitely be back should the need arise!

Great service! Made an appointment same day, quick response with a great deal! There's a waiting…read moreroom, so I was able to work while they worked... I was in and out in under an hour. Friendly team, windows look great! Thanks again ;-) have already referred one person!!