All I'm going to say about this place is it's the best!!! I got my Tragus Pierced and the women who…read morepierced me was really friendly and very helpful and it healed in no time I had my piercing for a few years now

I finally decided to give up on Penticton and make the great trek to Kelowna to Luar. Not at all…read moresorry I did. Alex redid a dermal for me, and it was the fastest I have ever had a dermal done. I wish I knew the names of the other two ladies behind the counter because the service was phenomenal. Absolutely lovely group of women and I would highly recommend checking them out. I will definitely be going back.

From the owner: Luar Body Piercing studio strives to break the mold of typical body art studios. We guarantee a…read morecalm, caring experience, using the highest of sterilization practices that go above and beyond health board regulations. Upon entering our doors, we ensure everyone feels welcome, safe, and taken care of. Breathe a sigh of relief, you're home. Luar uses solely ASTM F136, implant grade Titanium jewelry for all initial piercings, ensuring optimal comfort and healing.

A superlative experience. In a time of increasing…read moremediocrity, of over charging and under delivering, of indifference to the very people that make a local business succeed, Instinct Adornment retains and practices a philosophy of excellence. From the moment you enter their business, you are in the hands of organized, dedicated, passionate professionals. Honest people willing to turn someone away because a personal situation is not ideal and they value their work. "I'm sorry to crush dreams" was what I was told because things were simply not right for what I had envisioned for myself and I was advised to wait. No apologies are necessary. Thank you for your expertise, and thank all of you for saying "not now" when you knew it to be the wrong decision. I wish you all the best.

Theo did my ear piercing today Very professional…read moreReally meticulous Very nice staff Great location Very big Selection of jewellery Also many other things as well Give it a look see Parking could be a problem

I was in town visiting family, and days before my flight the internally threaded bead from my…read moreexisting industrial piecing had come loose and I had lost it, I was able to find a ring to fill the one side of my piercing in my local town but they only had the one in stock and I left the other side empty... With my husbands help we were able to get the ring in, but not out. I was referred to Bertram & Company from my family here in Kelowna. Their location was so clean and organized when I walked in, staff was extremely friendly and was able to help me remove my earring and replace it with a proper industrial bar, a perfect replacement for my old set up. I was in and out of there in minutes. Thank you so much Bertram & Company for the amazing service. :)

I had a really awful experience at Bertram and Co. I went in to get a cartilage piercing and know…read morethat I have a very sensitive metal allergy. Despite my mom and I very clearly saying that I need a gold stud, the employee kept pushing that I have to get a surgical steel stud and that I couldn't possibly be allergic to it. After lots of debating, I reluctantly agreed to have the surgical steel stud and regretted it a few weeks later when it got extremely infected because of my allergic reaction. I ended up having to take out the piercing to have it heal. It's been two years already and I still have a bump where the piercing was. It was quite painful and a lot of money to lose because of the employee's lack of knowledge.

I went to meet up with the tattoo artist who I booked an appointment with back in November for a…read moretattoo next week. I had provided him with what I wanted for the design at the beginning. He stated that he doesn't do other peoples designs but would like to turn the one I gave him into his own style. I agreed and I sent him a deposit in good faith. I thought we were on the same page but when contacted him over a month ago to see his redesign, he didn't have one ready so we made an appointment for today. When I went into the shop, he and the other artists didn't even acknowledge me. I had to ask which one was the artists. Then, after making me wait another ten minutes for him to show me the redesign. And wow... He didn't even have the design done and it looked nothing like the original. I was shocked at the terrible design and then he proceeded to tell me that he never intended to work off the original and that I should find someone else if that's what I wanted. I asked for my deposit. He gave it to me and proceeded to tell me that I wasted his time... Wasted his time?!? He wasted my time! I could have already had the tattoo done had he just turned me down to start with.

Trust worthy and dependable shop to have your piercings done. They use high quality jewellery and…read morecan give you good information on anything to do with piercings. I will not go anywhere else! Like the board gear and clothing that Pinz sells as well. Over all a very good shop.

I truly wish I had read a review like this before going here…read more.. This was one of the most upsetting experiences I've ever had, and I cried the entire drive home. A tattoo is permanent, deeply personal, and something you carry on your body forever -- yet the process here felt cold, rushed, and completely dismissive of me as a human being. Karleigh seems like a lovely person, but she did not listen to or understand my vision at all. I am now left with a very large, very dark tattoo that does not feel like me -- and that is a devastating thing to live with. I am not covered in tattoos and this was meant to be my one piece of art. The biggest and most alarming issue is that Rocky Mountain Tattoo refuses to let clients see their design in advance or participate in the design process. I even offered to pay a larger deposit just to see the design beforehand and make sure we were on the same page. I was told no, because they were worried I might "steal" the design. The receptionist was openly snarky, saying that "99.999% of clients don't have a problem with this." What made this even worse is that my deposit was effectively being held hostage. That pressure alone made it incredibly difficult to walk away. The first time you see your tattoo design is the day of your appointment, under intense time pressure, with your deposit on the line, and while being expected to make an irreversible decision on the spot. When I arrived, I was shown a design that was about four times larger than discussed, missing all the elements I had specifically requested, and with a giant butterfly added without my consent. Karleigh went into the back to rework it, but we never sat together to collaborate and I was not part of the design process. Even after the re-work, most of the elements I had asked for were still not there. The design I was shown looked like clip-art rather than an actual drawing, so I had no way of understanding how the shading would look or how heavy and black it would become. The stencil was applied without offering me a mirror -- I had to find one myself. Standing there alone, I managed to figure out how to remove a large section of the tattoo. That moment should never happen to anyone. During the tattooing, I was not once asked for my input, given options, or shown the progress as it was taking shape. I couldn't see the shading until it was finished -- and by then, it was too late to change anything. The entire experience felt painfully impersonal, like my body and my voice didn't matter. And then there is the fern. The fern is shockingly bad. It has no definition or detail whatsoever -- the leaves bleed together into dark, shapeless blobs. Individual fronds are indistinguishable. You can clearly see needle tracks, inconsistent line weight, and sloppy outlines. There is no depth, no texture, and no technical finesse. It genuinely looks unfinished and amateur, as if she didn't even try. This is not my subjective stylistic opinion -- it is poor workmanship. I have attached photos for people to see for themselves. I contacted Lee, the owner of Rocky Mountain Tattoo, privately hoping for accountability or at least an attempt to fix the obvious problems. He refused to offer any remedy -- no touch-up, no correction, nothing. He told me that "from a professional standpoint, the work was executed appropriately and responsibly." Being told that this level of work is acceptable was heartbreaking. I am beyond disappointed and deeply regret trusting Rocky Mountain Tattoo with something so personal and permanent. If you want a collaborative tattoo experience -- and if you care about technical quality and craftsmanship -- please go elsewhere. You deserve better than this.

Paid a 300$ deposit back in October of 2022. Waited the long period to get in which was fine, my…read morework schedule had changed which prompted me to have to cancel 72hours prior to my appointment. I had received an email from shaundra stating my deposit will be filed under my account to be used at a later date. Went to rebook to by told by tanner that shaundra should never have said it will be honored and has been forfeited now, if I want in then I have to pay another deposit of 300$. Safe to say I will not be going back there as tanner was so quick to throw his coworker under the bus instead of honoring the written promise I have from the business. I do not recommend placing a deposit because they will find a way to scam you out of it.