My son has been going to Dr. Brown's office for about a year now. Each time we go, the staff has…read morebeen super friendly and wonderful. Dr. Brown has been knowledgeable and we are always at ease knowing we are in good hands. This morning I had to call the emergency line as the bottom wire of my son's braces had shifted and was poking into his gum. Dr. Brown's office returned my call quickly and said we could come in to get it checked out (I was only calling for advice to help since we couldn't get wax on it). Vicky met us at the office and you wouldn't have even known we dragged her out on a Saturday morning. She was kind, patient and was able to fix out problem in no time flat. Thank you to Vicky and to everyone at Dr. Brown's office. We SO appreciate you!

They put my braces in today, and I am all good, but I am worried about my cheek, so I don't think…read morethey cut the wire short enough.

As an adult (48M) with orthodontics, virtually every aspect of my experience at Dr. Baker's office…read morehas been pleasant and positive. I find Dr. Baker and his staff members to be personable, gentle, and highly communicative. On every visit, they treat me with such personalized and friendly care, that I feel like I must be their only patient. I actually look forward to my appointments. Dr. Baker has been doing this for a lifetime, and his skill at moving teeth and correcting bites is all too obvious. He's an artist, really. His passion and enthusiasm for what he does shines through. I recommend the services of the Orthodontic Group of the Finger Lakes wholeheartedly.

Dr. Baker has treated two of my children already and my other two are both beginning treatment. The…read moresmile at the end is all worth it!! Dr Baker makes sure patients are well cared for. Love the friendly dog they have there too!

I was a new patient requiring emergency assistance with a broken permanent retainer. Duthie…read moreorthodontics called me back when they had availability and took me when no one else in a 40 mile radius would. Dr. Duthie had a lovely bedside manner and was prompt in tending to me. The work was phenomenal and this was the best orthodontic experience I've ever had. I almost wish I had lived here while I did invisalign so that Dr. Duthie could've been my ortho!

If you are thinking about getting Invisalign treatment I recommend you look elsewhere. My…read moreexperience with Duthie Orthodontics has gotten increasingly annoying. I'm just gonna start saying the nurses all are kinda rude and condescending. I have a mild german accent and during my first appointment the nurse looked at me and saying in a really rude tone "I don't know what you just said" and turned away, with 0 intent to clarify what I was trying to tell her (my accent is really not that bad and overall, just rude). 1) After the first half of my treatment I had my attachments removed, which was rather painful since your teeth get a bit sensitive from shifting around. They took a Xray and pointed out there was something to be reviewed with my dentist, and they would send the Xrays over that day. When I went to the dentist a few weeks later, they said nothing was send over. Also the dentist had to remove attachments remains that where still stuck to my teeth. When I picked up my new batch of aligners months later at Duthies, they had to drill of attachment remains AGAIN, so it took a whole 3 times of painful filing attachment residue from my teeth.. needless to say I declined getting a new set of attachments back on for the second half (and btw the aligners do their job just fine without them, even though the nurse pretend it would not work without). 2) I am currently unable to make it to their office during weekdays, and reached out over a week ago canceling my appointment asking them to send me my aligners per mail (this is something they have agreed to before, even to sending them to Europe). No response from Kim, I send another mail to a different front-desk worker (Missy), and again no response, for over a whole week they had time to read my message and respond. Today I get a text that I missed my appointment. The front desk worker Courtney wasn't aware of anything, and then proceeded to tell me that Dr Berry (who was working there before Dr Duthie retired) somehow changed their policies for sending aligners. Again, just a few months back, they where perfectly fine even sending them to my European address. For the amount of money I am paying them, I would expect more. It has also been nothing new for them not reading/ responding to my emails. 3) Petty but they misspell my name on every letter, correspondence and bill. I brought this up a few times but they cannot be arsed to correct it. Again, I'd definitely looked for a different provider would I have known all this in advance.

If I could give Dr. Koch ten stars, I would! My 17-year-old son just got his braces off, and his…read moreteeth look amazing! When we started this process, my son had two adult teeth that hadn't dropped down because they were completely horizontal. We didn't know if it was even a possibility to have those teeth come down and be in place, but Dr. Koch was able to do it (albeit with the help of an oral surgeon who was able to place a hook on one of the teeth so Dr. Koch could slowly draw it down). For the first time since he was a little boy, my son has a beautiful smile, thanks to Dr. Koch. He and the rest of the wonderful people in the practice have been great from day 1. I can't recommend them highly enough!

Two of my sons have been seeing Dr. Koch for a couple of years now and we have been so happy with…read morethe care that today- when my 18 year old got his braces removed- I got a consultation for Invisalign! The staff and Dr. Koch are knowledgeable, kind, helpful, and accommodating. I would not hesitate to recommend them to anyone!

Zero stars if I could. They are still charging my insurance company for work never done! Scammers!…read moreI will contact NYS A.G.

Dr. Mattiacio and his staff are awesome! I cannot say enough about him and his practice. Great…read more"beside manner!" Very knowledgeable about his specialty. His office is cutting edge and has everything from Nintendo to occupy the kids in the waiting room to fresh brewed star bucks coffee and snacks for the parents to refuel. Customer service is top notch and the staff are all bubbly and full of warm fuzzys and big smiles!

My daughter and I are both patients at the office. I have Invisalign and she has spacers. The…read moreoffice is very clean, well staffed and runs on time. My daughter has been coming for about a year and a half and I was so pleased I opted to get Invisalign last month for some minor tweaks, so far so good. Both Doctors are kind and professional and the staff is outstanding, I can not recommend them enough.

From the owner: Creating Great Smiles:)read more

Finger Lakes Orthodontics has been treating my granddaughter, aged 14, for 2 years. In December of…read more2017,​ she removed the wires on mygranddaughter's​s braces and said her gums were in poor condition so until her brushing improved - no wires. So we got an electric toothbrush, water pick, went to a hygienist​ and overall... did all we good to improve her slovenly​ ways. The hygienist assured us her gums and tissues were excellent and while this was only a "snapshot in time" rather than an overall assessment of how well or not she cared for her teeth....at that time - her brushing and care was excellent. We went back to the orthodontist monthly - in April she threatened again to remove the brackets entirely and in June we have a type of falling out because she insisted on removing them and I insisted, since I had paid nearly $6000 to have this child's teeth straightened - and 2 1/2 years of my life and her's... that she wasn't going to remove them. She promised to return the money and remove the brackets but two months later - 6 months of no care ... she has yet to do either! I am writing to her board of peers, have notified by of our insurance companies who are expecting refunds as well, and overall - believe she falls into the fraudulent charges for negligent services category. She couldn't believe that I would want a refund. She claims to have removed braces from other children and no parent was "this" upset...? why? Who would pay this kind of money for a service NOT provided? Why would she agree to remove the remaining brackets and refund the money then cease to communicate with us? Moremi... is her name... avoid ...this ....office! Unless you have a very diligent child.

From the owner: Expert orthodontic care in a friendly, supportive setting for children, teens, and adults…read more Treatment options include braces and Invisalign. Call today for your free smile exam!

First of all, Dr Barry Shaw is just a darn nice guy…read more Second, I am getting Invisalign braces for F A R less than what I had been quoted by other orthos-even for standard metal braces. Third, he is far more experienced with Invisalign than any other orthodontist in the Binghamton area and he even explained how they are the preferred method for aligning my teeth when other docs said that Invisalign would never even work on my teeth. Overall, I could not be more happy. He has two offices. One in Binghamton and one in Endicott and NO they are not big fancy plush offices with game rooms and espresso machines and bubble gum flavored latex exam gloves. Hallelujah! I just want my teeth fixed, I don't want to pay for an 8,000 square foot replica of Barnes and Noble!

From the owner: At Orthodontics of the Southern Tier, conveniently located in Binghamton and Endicott, New York,…read moreDr. Helmy Y. Mostafa and his team aim to offer the most affordable and most importantly the highest standards of diverse treatment options available today, such as: functional appliances, metal braces, tooth-colored ceramic braces and Invisalign® the widely popular clear alternative to braces that moves teeth through a series of custom made aligners. Our team of skilled professionals is dedicated to providing each of our patients with the compassionate and individualized care they deserve. We feature a comprehensive set of orthodontic options, from traditional systems to revolutionary new technology, to ensure that we have an orthodontic solution that will be perfect for you, regardless of your age or orthodontic needs. Using our precise mix of cutting-edge technology and time-proven methods, we will work to give you a smile you can be proud of! Our offices offer complimentary initial c

I Just want to thank Dr. Bronsky and his wonderful staff for fitting me into their very busy…read moreschedule as I was visiting my family over the holidays. My stay was shortened and Dr. Bronsky went out of his way to make sure I had a new retainer in record time. As I head back to Los Angeles I am grateful for his expertise, continued care of his (now older) patients and his commitment to the perfect smile! A Big thank you to Bronsky Orthodontics!! Lauren H.

You're never too old for braces! Thank you to Dr. Bronsky and staff for making me smile more…read more I'm 64 years young and was advised by my dentist dr Watson to consult with dr Bronsky. I have many large fillings that will need crowns. Because of the position of my teeth the only way to assure positive results would be to move these molars. Dr. Bronsky came up with a plan not only to move these teeth, but also to improve my bite and enhance my smile. I waited for years to do this. My advice to you is to make an appointment with dr Bronsky. He is extremely knowledgeable in his field. I'm am very pleased with the results !

We used Muench Orthodontics for our first daughters braces and maintenance piece and now we are…read moreabout to embark on our second daughters set of braces. There is no one else we trust more than Dr. Muench and his amazing, caring, and reliable staff. They take time to really help us understand our options and our treatment plan. The bedside manner is impeccable and everytime we step foot into the office, we feel like we're going to see family! Thanks Muench Orthodontics for a great experience and no headaches!

Muench Orthodontics is the best! I had a wire pop out and had to get it clipped. I was so afraid…read morethat I would have to miss work to go but they were able to squeeze me in before work and take care of it - I was in and out in less than five minutes! The staff is great and so accommodating!