I visited EWC for the first time on 03/21/26. My esthetician…read morewas great ( unfortunately I don't remember her name).The problem was when I checked out.The receptionist asked if I wanted to leave a tip for my esthetician to which I asked her to add "20 %." She gave me my total and while it seemed high I figured it was because I purchased the products that my esthetician recommended. Upon getting home I took a better look at my receipt and realized the receptionist charged me $20 instead of 20%.I had gone with a friend so I let her know what happened & she mentioned she was also charged $20 instead of 20%.Being that I heard multiple customers ask her to add a 20% tip while I awaited my service I decided to call the following Monday to let the manager know what happened to me and at least one other customer.I spoke to the front desk who said the manager wasn't available but would give me a call the following day.It has now been a week from my service and I never heard back from any staff member. As much as I liked my esthetician I am very disappointed in the lack of professionalism from the administrative staff.

Edited review on 10/5: The manager called and setup a consult to see if they could fix the problem…read more The lady who did end up fixing a bit of my brows so I am happy with that. Thank you! Tech named Wubanchi was not experienced in waxing. Did not know how to apply wax to skin, wax was too hot even after I mentioned it. Did not make me feel comfortable coming into appointment locked the door as I went in the room. After consultation on how I wanted my eyebrows waxed I stated only a clean up do not touch shape. Tech went ahead and started applying wax. She started with the mid section of the brows and applied wax from the top of the forehead down toward the bridge of my nose. She then did the top of my eyebrows and would apply a very long strip of wax and rip it off which is not how most techs apply the wax in sections and knowing how and in what direction to rip off the wax. This tech did not know in what direction to rip off wax. Oh and she also got wax on the rest of my eyebrows that she was trying not to remove so I have holes in my eyebrows too. The shape of my eyebrows was severely touched and I now have very very thing shapeless eyebrows that are not even the same shape. They do not match they look like thin lines and is not at all what I told her to do with my eyebrows. I was extremely disappointed with this tech given that this is a European Wax center how is supposed to hire knowledgeable technicians. I will now have to show up to my job which is customer facing by the way and have to look like a total weirdo with my eyebrows after this service. I have written a very negative review in Google and also left no tip to this tech because I felt incredibly deceived with this service I received. I have been a loyal customer to European wax center for over a year now and even went ahead and bought a wax pass because I thought the service was good. Very very disappointed with my experience yesterday.

I have known the owner since I was a teenager, and she quickly became a good friend of the family…read more She is such a nice, friendly, hospitable person, very genuine. But she also is a hair master, just what you're looking for for your various hair needs and desires. Money is very tight for me, and I could go to a cheap barber or something, but I would rather get the immense quality that she always brings every single time. her prices are very reasonable, and in the over two decades that she has done my hair, I have never had a haircut I was disappointed with. I was getting more self-conscious about my white temples (I'm young, but did not get very good hair genes), and she colored them and made them look totally natural with the rest of my hair. She is extremely artistic and can get a sense for exactly what will work with each person, and she's great conversation every time while she does my hair. She also is an excellent business owner and knows how to find the right people who will make a terrific team. Each one of her other hairstylist are also very popular and leave their customers very satisfied. The place always has a welcoming and friendly atmosphere, with music that is not too loud or too quiet, and a welcoming, comfortable aesthetic. They also sell products to meet your home hair needs. If you want the best treatment for your hair, look no further than Salon Orea.

Close to my house, I wanted to give them a try. Due to conflicting schedules I had to bump out my…read moreappointment by a week and I was given the newbie stylist. Im usually fine with that but not someone with only two years experience and barely out of her teens. Ughhh. Christmas is a busy season and the other stylists were all booked. The girl was very slow and scared of messing up it seemed. It took three hours to do my hair and I was shocked. Everyone was nice but at the end of the day, that was far too long and I did not feel like it should have taken that long. I don't know. I would be open to trying a more mature and experienced stylist next time.

I was really nervous to try waxing again after past experiences, but Gina at Grotto completely…read morechanged that for me! She made me feel instantly comfortable, was super professional, and delivered amazing results with no irritation or issues afterward! Highly recommend over the chain monthly membership waxing salons!

I've gotten two amazing facials from Miss Charlize. Her massage is impeccable please see her for…read moreyour needs

Lexi 5 Stars!!! She was so friendly. Highly recommend ! She was so professional and so fast!!?read more

Very friendly and fast. I was in and out in a snap. Very cute items in their up front boutique, but…read moreonly in a size small. I am sad that I didn't get to take advantage.

My eyebrows always look great! Everything is always clean. Prices are reasonable. It's always easy…read moreto find an appointment time that works with my schedule.

Always friendly and welcoming. The atmosphere is very relaxing as you enjoy seeing bits of farm…read morelife that is Faith's other passion. I have been going here for 10 years; Faith is a professional using great products to leave you feeling smooth and confident.

Just an FYI I come here for all my waxes including Brazilian. And if anyone ever has an issue with…read morehair removal, ask/tell the esthetician. They are very informed on hair and why it's hard or easy to remove. You may not always have the best experience, come on it's a wax!, but they are always helpful and kind. I love getting my waxes done here. All of the EWC's are great as always but the staff here especially is always welcoming. I usually have my son with me which any mother knows is tough when you are trying to accomplish something. They are always so sweet to us both and totally understanding that he's just a baby and I can't drop him off anywhere in order to come in. They don't care if he's fussy or when he starts acting up and are always so professional and kind. I couldn't ask for a better experience. Even if I'm late trying to come in to my appointment time they will still squeeze me in with whoever is available and I have no complaints about any members of their staff. It's a little pricy but in comparison around town quite reasonable. And if you're a frequent customer, there are other offers for people in order to save money. You also don't have to pay it all up front, they can break it up into easier payments which is great. I wouldn't go anywhere else for my wax treatments.

It's been a very long time since I set time aside for self care. I was so lucky to have Yareli and…read moremy only disappointment is that I live out of state and can't be a regular. Ashley at the front was so understanding and helpful. It was a great experience. Thank you !!

Kim is great! I came to her last year for microblading. She…read morewas very meticulous and spent almost an hour shaping, drawing and reshaping my eyebrows to make sure they are even and nice. Then she was very gentle and professional with the procedure. She is a perfectionist and even when I thought it was good, she still saw a few flaws and made corrections. She is very friendly and her studio is exceptionally clean. Since then, I went back for touch ups (it is recommended to do it every 6 months) and she did just as great job as she did the first time. I strongly recommend her. She is worth it! PS. If you're considering microblading just know this that no one ever mentions. When you leave the place your eyebrows will look dark, thick and very scary. It's normal and will go back to what it's supposed to look within a week. It looks scary and I wasn't prepared for this lol Also, you can't get it wet for a week so if you're planning a vacation or an even, plan accordingly.

I had my first appointment with Kim in June. I was pretty nervous as this was my first facial and I…read morewasn't sure what to expect. Kim was very kind, she explained what she was doing and how it would help my skin. She also let me do a before/after of the microdermabrasion which was pretty cool to see the difference. She does work out of her home but it's very clean and the room she works out of is private. It's clean, has a nice ambiance to it and smelled nice. At some point in time I fell asleep during one of the facial masks which surprised me that I'd be that relaxed. It's been a few weeks since my appointment and my skin still looks/feels great. I will definitely continue to go to Kim for future facials.

I got a Brazilian and it was wonderful!!! The salon is very clean very cozy very welcoming. They do…read moresugar and hard wax. I opted for the hard wax and it was amazing. Highly recommend.

I had an underarm, lower leg, and stomach strip sugaring session with Josie. She was extremely…read morehelpful, skilled, and friendly. She let me know what she'd be doing each step and consistently checked in with me to ask if I needed a break or was in pain. Now, I've been going for months and the process hardly hurts at all, especially thanks to Josie's technique and application of sugar! Highly recommend Josie and the other staff at Grotto Wax!

I love this salon, Jacque in particular! She always does a great job, cares about the details and…read morethey last up to 4 weeks! Thank you Jacque!

I don't usually leave bad reviews unless I feel it's needed. I got pedicures and manicures for me…read moreand my 2 daughters. I understand this is regular polish, but the skin around my nails has been peeling from whatever treatment/cutting that was done. On my toes, I got gel and it's the lightest coat I've ever seen as it's see though. This is the worst service I've gotten done in a while. My daughter nails are almost completely chipped off. Total, I paid almost $400. I'm so disappointed.

I'll start this review by saying that looking at different options for "manscaping" and other…read moreprocedures is at times a little bit of a task - I had looked into numerous different options for tightening the jaw line and finally found Cool Clinic by Always Beautiful - from the consultation with Veronica to the scheduling, everything was beyond easy. Jodi and the entire staff were beyond helpful and extremely accommodating - would absolutely recommend these guys to anyone interested in any sort of cool sculpting.

I've been seeing Ali for 10 years or so. She's incredibly detail oriented which shows how much she…read moretakes pride in doing a good job. She does impeccable charting so she knows exactly where she injected before and how much she used. She has me make a bunch of faces to check, and double check, where I need the Botox and filler. I tried Volux for the first time to improve my jawline, and I think it looks amazing! I highly recommend Always beautiful!!