love this place and the people that work there! all of them do a great job and they are very nice…read moreand accommodating! I love that they take appointments and take their time with whatever service you have requested and it's always perfect! I have been a customer there for about two years now!

Inattentive service and Online prices do not match prices inside. We were seated and never told…read morethat they were massage chairs until we discovered it in the end. The owner/tech spent most of the time on FaceTime with her child speaking a different language and my nails show it. She didn't tell me to move to the dryer - but instead just walked away (my daughter told me what her tech said). When I shared I wanted the $30 pedicure I saw online after she said 35 for base she said ok then charged me $35 at the end. When I asked about it she said she used the callous remover - but I was sure she didn't (anyone who's ever had a pedicure knows this!) I'm glad I love by a nail shop that has fair prices with high attention (and a good calf massage) for less than I paid there).

Don't go here my coworker had got her nail done and they don't clean there supply to do ur nail now…read moreshe has to go to the doctor for her nail they are ruin and don't know how to do jail they need to go back to school for this or shut down cause there health issues is a problem

Went to Top Nails for the second time and was happier my first time in (the woman did my mani/pedi)…read moremanicure lasted much longer than any regular polish ever has! This time a man did my pedicure and gave the most amazing foot massage but he went too soft on removing dry areas/calluses. Didn't even touch the bottom of my feet. All that to say I normally hate all that because I am sensitive but it was not at all sufficient and the polish was sloppy, see photos. I will ask for the woman next time, I really enjoyed her company my first visit, the man does not speak English. I wanted to give a decent review for local business, I will be going back!

I don't usually get my nails done in Lincolnton, but wanted somewhere accepting walk ins while I…read morehad time between clients at work because I needed a fill in. A friend recommended Bally and after reading reviews and googling prices ($24+ sounded good for a fill in and I expected a little more for gel polish), it seemed like a good fit. I walked in and picked my colors and was immediately seated for my fill in. The nail tech I was seated with, I think her name was Jasmine, but I could be wrong, never even greeted me. She immediately started working on removing the old color. Not only did she constantly get my fingers with the dremel, but she left some of the old color along the edge of some of my nails. I pointed it out and not only did she tell me it wouldn't show through when she was done, but she STILL LEFT IT. When it was time to actually do the fill in she never asked me if I wanted to keep the length, then kind of acted annoyed when I stopped her and told her I needed them much shorter. When she shortened them she didn't compare with the other hand to make sure they were even. Once she started the actual fill in, she didn't even go all the way back on one thumb, which left a pretty large gap and weird hump. I had to tell her to fix that, along with another large hump in the tip of my other thumb where she didn't take her time and make sure she shaped them well. When it finally came time to paint my nails the polish was very thin, which I have never seen with gel polish. After two coats she was going to do a clear top coat and I had to stop her and ask her to go back over them one more time because the color was so thin you could see through it. When she finished she coated my hands in so much oil that I had to wipe them off before I could touch any of my belongings. When I went to pay she told me it was $43. I didn't get any designs, just solid colors with an accent nail on each hand in another color. I wasn't thrilled, but paid it and left. When I got back to work in brighter lighting I noticed how awful they truly looked. They are thick, the shape of the nails are weird with bubbled looking edges, there are streaks and bubbles in the actual polish, they look messy, the old color does show through AND she didn't paint all the way to the edge of my nail, and the lengths STILL aren't even after I asked her to fix it. If she would leave her ear buds out, pay attention to what she's doing and actually ask questions about what her clients want, she might be a decent nail tech, but I'll never know because I will absolutely not be going back and if I had realized how bad they were, I damn sure wouldn't have paid until they were right. That's an hour and a half and $43 wasted on a shitty nail job. My 9 year old could have done better. Edit:::: I went back today and asked for a refund so I could go to my regular nail place to have them fixed. They offered to fix them, but I absolutely did not want that because they messed them up in the first place so I don't trust them to do any better the second time around. I told them that and they refused to refund. I also asked for a price breakdown because $43 for a fill-in didn't seem right.... their website said $24 and up, but apparently its $28 for a fill-in, $10 for gel polish that was so thin it HAD to have been thinned with acetone and $5 to cut your nails down. I have NEVER been charged to have my nails filed down during a fill-in. That's literally part of a fill-in service. I will never go there again and if you want your nails to look good, I wouldn't advise going there either. I've added photos, but they sadly look even worse in person because my camera wouldn't pick everything up on the bright color.

The customer service is nonexistent. The smell is overwhelming.. I eventually walked out.read more

Worse experience I ever had! Never ever again! Wanted a…read morepinkish color and it has white spots in it due to she kept filing the color off and redipping my finger. Not smooth at all. Will definitely it be going back.

Always the best experience here. Clean and profession space with lots of color options. The…read moreemployees are always so friendly and nice. Only place I will go!

went there 12/1/25. the nail tech was very unfriendly and upset that I didn't use her website…read morecorrectly. I needed powder dip removed and a manicure. I told her if she didn't have time I understood she said she would do my nails but showed me what I did wrong on her website. she then began taking the dip powder off my nails with a Dremel tool and went into my nail bed. the next step was trimming my cuticles and she cut 7 out of my 10 fingers leaving one bleeding so badly she said she could write my name in my blood. she did not ask how I wanted my nails filed and left sharp edges and didn't even let me pick out my polish. I had told her I wanted a neutral color but she used a skin color polish on my nails. I was very unhappy but tried not to make the situation worse. needless to say I will NEVER be back!

I am a nervous and picky person when it comes to my hair! Megan was absolutely amazing! We talked…read moreabout what I wanted and it came out super! She did exactly what I wanted and made sure I was happy. Megan is a great person and I am definitely going back! Thank you Megan!

I went to my scheduled appointment and I got there early. I waited 3 hours and she still wasn't…read moreready for me, she kept telling me it would just be a few more minutes, but she did every person who came in after me. After 3 hours and her saying for the fourth time that she was almost ready for me I just left because it was so late. The whole time I was there she barely talked to me and was just being disrespectful to me and the other young girls that came in. I was disappointed, I didn't expect that from her. I get that she could have been having a bad day, but she could have just explained that instead of wasting hours of my time.