If you don't have an appointment don't bother, you will be turned away. You're not allowed to wait.read more

The staff is super friendly and the atmosphere is so comfortable. My daughter and I have been here…read morea couple of times now and have always felt welcomed and appreciated. The staff does exactly what you ask for without trying to up sale you on every service. We love coming here.

The owner is very nice. There is a manicure tech that was…read morevery rude to me. I gave her 2 more chances, and she's still rude. Not going back

Walked in for a pedicure and a full set manicure. I enjoyed the pedicure and the lady that provided…read morethe pedicure was kind. As for the older woman with glasses that provided the service for the manicure she was so mean. I should have known better when she was yelling at the girl before me. I have never been yelled at like that in my life. I have issues with my hands and she would yelled at me if I moved. I asked for almond nails and well take a look at the pictured. These are the ugliest nails I have ever gotten. The manicure was $60 and the pedicure $50. I will not be returning. This was supposed to be a relaxing moment and I walked out with a migraine. Yay for my ugly birthday nails. Also, I did bring up the issue with the shape of my nails but was dismissed and I'm not a confrontational person so I'm stuck with these nails.

My nails looked good when I left but the process was uncomfortable. The owner was abrupt and…read moreaggressive with his approach, cutting my cuticles three times w/the edge of nail sander which was far more abrasive than it needed to be. The entire time I was in the chair, he moved my arm, elbow, hands, wrists, smacked me with the file, and rearranged my fingers so they would be easier for him to work on. I've been getting my nails done for years and have never experienced this...

Extremely nice people. Shop is comfortable and clean. Prices are amazing. Will return and take…read morefriends.

I have never been here before but needed a petty so I looked toYelp. This was the only nail salon…read morethat had five stars and I was about 10 businesses in. It was a no-brainer. Took my adult daughter. It wasn't busy and the people were really nice and did a great job.I do think it sucks that you had to pay $60 bucks for a gel pedicure. I just don't get that. Whatever happened to the $25. Dollar pedi days? . They do a good job though so....

I've been a customer of Famous Nails for a number of years. Nancy and Don have a great Salon and I…read morealways receive wonderful service and my nails look beautiful every time. Holly gives fantastic pedicures! I always feel like a special and valued customer. Monica C.

I am in town for a wedding and in the middle of a six week RV trip. I needed to get a fill so I…read moremade an appointment across the street from the RV park. I have been getting my nails done by the same person for about 20 years in California so I was reluctant to try out a new place. I felt like I was cheating on my nail person. When I walked in I was greeted by the two ladies in the shop and was asked to wash my hands which didn't bother me in the least as I understood the purpose. The nail technician, Cindy, was fabulous. She asked me what I wanted on my nails. She kept asking to let me know if the file was burning my nail which was a nice touch because it can do that at times. Mid way through Cindy switched to using powder on the tips rather than nail polish because I was on my trip and she wanted them to last. That was super thoughtful on her part. She took her time with my nails, and we talked the entire appointment. My nails look fabulous. I would highly recommend Cindy.

My friend and I were really looking forward to our pedicures, but unfortunately it was a very…read moredisappointing experience, especially for $70 each. The experience got off to an odd start when we were told to wash our hands before our pedicures. I've never been asked to do that before a pedicure, so it seemed unusual. From the moment we walked in, there was a strong odor that reminded us of a dirty diaper, and it made it difficult to relax. The walls also appeared to have years of built-up dirt and grime, giving the salon an unclean feel. As for the pedicure itself, I barely felt like I had one. My toenails were hardly clipped, my feet were barely scrubbed or exfoliated, and there was no relaxing massage. I even asked where the massage was because it seemed to be missing from the service. There were no hot towels, which I normally expect with a pedicure at this price. To make matters worse, my big toenails were left uneven. The only highlight was the cat-eye polish was a nice touch. Unfortunately, the $70 price tag I would expect more.

My boyfriend surprised me with a mani pedi with Michelle for Valentine's day ‌:)‌ I've never had a…read morepedicure and I've only ever had nails professionally done once, many years ago, so I was sorta nervous (especially about my feet) but she made me feel super comfy and gave me nice straight forward directions on what I needed to do (I'm autistic so I VERY much appreciated that). This was meant to be a one off treat for the occasion but my boyfriend and I are talking about it maybe becoming a semi regular thing !!

I have had pedicures and massages here, and they were all fantastic. It's on a somewhat creepy…read moreblock, but the door is always locked (i have gone on the weekend) and they give a code to get in. Everyone has been nice, professional, and I was happy with the results.

I have been getting my nails done at VIP Nails for the past 10 years. Amy and Denny are amazing. I…read morehad a pedicure today and I went to use my gift certificate dated December 2025 and the new owners would not accept it because they did not own the nail shop at that time. Also, VIP does punch cards. I had nine punches, one for every manicure. With 10 punches you get $20 off on a pedicure. They did not honor the punch card because they were not the owners then. If the new owners wanted to keep current customers, they should honor the punchcard and put up a sign and say they will accept the punchcard that the clients have but will not no longer be offering them in the future. The new owner should appreciate the people who have been coming there for years., or they are going to lose many customers. the new owner finally took my gift certificate but told me it was only because I was a client there for so long. Goodbye VIP Nails!!

Came in for a pedicure and was seen right away. The ladies were all very sweet and welcoming. They…read morehad so many color options and I would say pricing is about the average everywhere now days. The salon was clean and the massage chair was fabulous. Definitely recommend stopping in! Not sure why the reviews prior were low as this shop actually seems really great

One of those places with 20+ pedicure chairs. Came here to get a pedicure and while it was fine, it…read morewasn't anything special. My gal upselled me on everything. From the pedicure selection, to the add-on options, to the nail art. Would I come back? Sure. Would I expect a great relaxing experience? No. But it's a place to get nails done if you're in a bind. I actually really like the Valley location!

When I arrived for my appointment, I clearly explained the nail design I wanted. Rather than…read morelistening to and respecting my preferences, I felt that the technician, Monica, repeatedly questioned and challenged my decision. While I understand that professionals may offer suggestions based on their experience, the manner in which my choices were addressed made me feel uncomfortable and pressured to reconsider a design that I had already selected. As a paying customer, I expect my preferences to be respected, even if they differ from what a technician might personally recommend. I visit a salon to receive a service that reflects my style and choices, and I should not feel judged or manipulated into changing my mind. I believe customer service should include listening to clients, respecting their decisions, and providing professional guidance without pressure or criticism. Unfortunately, that was not my experience during this visit. I wanted to bring this matter to everyone's attention in the hope that future customers will be treated with greater respect and that staff will be reminded to honor clients' preferences while maintaining a welcoming and professional environment.

Selena is absolutely amazing!! I've never left there with a bad set ever!!…read moreThe best set I've gotten yet

So, i asked the gentleman if i can get a new set because my nails are almost outgrown the old set…read more He acted like it was a problem, and refused to do them. I showed him a picture of what i wanted and didn't get what i wanted. I tried showing him the picgure. I paid most 80 for some bs.

Super professional atmosphere. There's no yelling in Vietnamese everyone speaks English here. I've…read moregone to many nail salons trying to find the best one that wouldn't hurt me, cut me or burn me while trying to get a gel fill. Apparently there's a painless way to get a fill?! Who knew... I am super excited I got referred to this place definitely the best in Spokane!! My advice is book in advance the place is always booked up. They don't except debit cards cash or check I would definitely recommend this place to anybody their prices may be a little bit more but it's worth it!

I was a long time customer of the Nailry and recommended it to everyone. However, when I called in…read moreApril I got a voice message and left a message for Ray, one of the owners who always did my nails, that I wanted to make an appointment. He called me back a day later and said he was booked because another nail salon had closed and the Nailry took over their bookings. He then proceeded to recommend a couple other places. So new customers get preferential treatment to long time customers. Loyalty means nothing to them. Their customer service is non existent.