My counselor Gail is great. The first 2 homes my Mom was in did not work out. On Monday we are…read moregoing to the third and hope it's going to work out well for Mom. Gail has been so helpful and knowledgeable I feel like she is a part of our family.

I would not recommend this place to anyone. My dad was there 1 week in April 2026 and declined so…read morebad in that 1 week. It took a few days but we moved him to another facility and what a difference it made for him. They were suppose to give him some medication, but no seemed to know and than never got order, very poor communication. The midnight staff would not help him to the bathroom , because they said they couldn't lift him and no one else is around to help, so he had to wet himself until new shift came in. There never seem to be any plan or structure of what or when some thing was being done. They were very helpful and getting a referral to move him, we never had any problem with that. I did report stuff and not sure if it when anywhere.

This is my wifes second time back into Pinckney. We picked it again because it fit her needs the…read morefirst time. She was there to regain strength after a long hospital stay. The staff took care of her and were very attentive to her needs and desires. She thought the PT OT staff were there when she needed them.

The care here is excellent the rehab staff work tirelessly. Often short of staff but you would…read morenever know they give each patient the time and care that they and the insurance company request. Jenifer and her staff are top notch. The nursing staff is excellent jadeie Glenda imesha Angela Elizabeth Tiffany a wonderful group. And the cenax hold the shift Kayla Rashad's Katherine Jenifer Malcolm and can't forget Mona Lisa The dietary department has a wonderful staff chef Erica Cindy kemet Brandon and staff from the administration Olivia Renee Tara Amanda and all support staff mark Matt zeke Jenifer Lavinia and the doctors a well rounded staff I was treated like a human being The rehab staff is so caring Danielle Sonya. Omni'd takes time with me and Jenifer manages a great department The activity group is excellent. Led by summer Jayne and Davi great support and the workers here really care about the patients. What a great experience Deborah G

We are so thankful that our loved one ended up at Regency on the Bluffs. Everyone--i mean…read moreeveryone--was so caring, supportive and professional. They are all very hard-working. I know, because I spent almost 24 hours a day there during my husband's last days. (We had hospice care while he was there.) SO I was able to observe the staff around the clock. There were therapists of all kinds: physical, occupational, speech, respiratory, etc. Doctors, and P.A.s who checked on him. Social workers, etc. Best of all were the nurses and aides who attended to his needs--and ours--with understanding. We are truly grateful to Regency.

My recent experience visiting my aunt revealed that this place is still profoundly lousy…read more She would call multiple times a day in a panic, claiming to be up to 5 hours late on her medication and about that long also sitting in her own excrement. Out of all the places I've seen visiting my aunt, this one is.....pretty awful. Super short staffed. 2 workers and 1 supervisor for the entire area. During business hours they tend do have enough hands on deck but in the evenings and weekends there is a dangerous level of inattention that goes down. Tell your loved ones to stay away from this place.

Think of everything negative you can about a nursing home/ rehab center. Kick it down a notch. I…read morewould not send a rat here much less someone I loved. Soooo. I have a long long tale I will not bother to bore you with. I have been absent from Yelp forever. I love Yelping so you know it was not by choice. I was sick, incredibly, horrifically sick. The kind of sick where you get a priest in to see you just in case. Long story short I lost a body part. To paraphrase Beatrix Kiddo to Sophie Fatale in Kill Bill Vol. 1, any body part you lose *will be a part that you miss*. I was flat on my back for over three months and needed rehab for my old lady results as well as navigating my missing bit. I ended up here. Don't ever let this happen to you. You have a choice, make it wisely. In my 30 odd hours here they failed to reattach my wound vac, failed to assist me in care that I needed and allowed some random person to wander into my room and scare the bejesus out of my half unconscious self. The food was worse than any I have ever encountered to boot. Granted I was turfed here on a Friday. It was miserable. Staff eventually got to me and were extremely apologetic but too little too late. Besides the atmosphere alone here is depressing and shabby as heck. TV is like the 70s. The smell is awful, everything is extremely worn and cheap. I wouldn't go back if they paid me. Ever!

To give you my point of view, I work in administration at a similar type of care facility. I'm not…read moretaking away from what others have experienced, I can only say that our experience was much different. When I first walked in, the facility was clean and organized. While that doesn't always indicate the quality of care, it is a good first sign. The front desk was careful about making sure visitors checked in. I appreciate that they are keeping an eye out. There was complimentary coffee in the lobby and a cafeteria in the basement. When you are visiting, it is nice to have these service on site. My father was here due to a stroke and was not always the easiest person to have as a resident. The RNs and PTs were universally good in addressing my father's pain and rehab needs. I have to particularly complement the PT in encouraging my father to take part in physical therapy. Most of the CNAs were good with repositioning my father but there were a few who did not show enough caution when repositioning his leg where a part the ankle bone had been removed because of an infection. Any movement of the leg was painful and any sudden move was excruciatingly painful. No one wants to be in a facility like this. If any of my relatives were to need this type of assistance again, I'd be comfortable with having them stay here.

Well, it's sad to say they desperately need help with staffing and Administration, too. Wondering…read moretoo about the Ombudsman. It's atrocious that they can't follow HIPAA guidelines or hold family conferences to provide updates on patient care for out-of-state members. It's like putting the sole responsibility on the patient for inviting them, when it's their responsibility. Geez, what a crap shot administrative concept, and the communication is questionable. From day one of my mother's stay for rehabilitation, they were given my phone number as well as my email address to track her progress. Since they don't have a patient portal where you can review documents, this feat was difficult for them to even comprehend. Let's say it's more about chasing after them to see anything given, maybe only at the time of discharging the patient, in a fury. It was evident from day one, stepping in to help my mother, that I questioned the operational integrity. I tried to reach the Director of Clinical Services, but her voicemail was out until 01/26/26. It was already February 15th, and it never got changed, though supposedly she was there. I questioned whether they ever had operational or staffing meetings to get everyone on the same page (?). Either way, after all the caustic situations with her at Glacier Hills Rehabilitation/Trinity Health, we decided to file a Grievance, and now I'm waiting to receive the documentation from the Corporate Office in Livonia, Michigan, from Julie Winkel, Corporate Administrator. I feel lucky that we filed a Medicare Appeal referencing non-quality care, which hopefully they'll get a State Audit.

I'm a current patient here and if I had a say I check myself out and crawl home somehow. I've never…read morebeen mistreated and made to feel so less than anytime in my life. I had seizure 11 days ago and lost use of left side of my body. At first I spent 6 days at St. Joseph Mercy Hospital, but needed to be transferred to a rehab facility to learn continue my recovery. Don't get me wrong half the staff is awesome but the other half(mostly made up of techs their words) are horrible. I don't feel safe and I'm not the only one. Been here 5 days now and it has only gotten worse the more I witness.

Mom is getting excellent care and the staff really seem attentive and friendly. We visit often and…read morehave only had positive interactions with everyone there.

I have tried tissue before my post was blocked. No wonder. A slow person. Every time I asked her…read moreto do Anything, she rolled her eye (she only had one working eye) it got so bad, she was wring a BOOK of what she did for me. Everything was a complete lie. (Incontenent?) Not me. A long with these papers yes papers, she had them on a folder for me to sign. I refused to sign these lies, so she grabbed the folder and papers out of my hand, leaving a awful divit (approx 1 inch long) and 1/2 inch deep. It bled for days. I called er a B and kept yelling for her to get out of my house. She refused until I threatened her with the police. THEN, she goes out in my street and proceeds to yell F**K YOU, IN FRONT OF ALL MY NIEGHBORS. Im telling you stay away!!!!

This place has gone down hill significantly. My mother was in the rehab place years ago and it is…read morevery different now. My brother was accused of drug seeking following a painful surgery. The RNs/MAs don't like it when someone can advocate for themselves. My brother has gone 2+ hours without meds. They are changing his treatment plan without his consent or surgeons permission- which is a violation of his rights. I would be worried of a senior family member being neglected due to their treatment of my brother. AVOID!

Devotion is a great name for this company!! They are very devoted to their clients. They treat…read moretheir clients like family and are very caring people! I would recommend this company to help take care of your loved ones.

From the owner: The Devotion House Adult Foster Care is a Foster Care Service located in South Lyon, MI. We…read morespecialize in Adult Care, Senior Care, Senior Living, Elder Care, and Assisted Living Services. Thrive and feel better in The Devotion House. With our teams 24/7 care in a small, affordable, and high-end senior living community. Here at the Devotion House longevity and preventive care are our top priority along with caring for your loved one as our own. Don't hesitate to give us a call!