Front desk manager IS very kinda and helpful, the room was very clean too! Nice tv comes with a…read moremicrowave and mini fridge also the location has everything you need within walking distance.

This room was half cleaned, I wouldn't even say that besides the beds where made…read more Me and my family got non smoking, but you could smell the smoke as soon as you walked into the building and definitely our room. I'm 6 months pregnant and I definitely didn't appreciate it at all. Then when we started looking into our room it was disgusting. Leftover puke on the walls beside one of the beds, dirty dirty shower. AC had so much dust into in where basically my whole family is started to feel sick and it's our 2nd day and night here. They enter your room even when you put the "Do not disturb" sign up. This is this best hotel in Booneville so I've heard and you couldn't tell at all. Needs updates and better maids

If there were an Olympic event for disappointment, the Best Inn in Booneville, Mississippi would…read moremedal without breaking a sweat. I booked a weeklong stay through Expedia, knowing full well I wasn't paying for luxury. I was expecting "basic," maybe even "dated." What I was not expecting was to stumble into what felt like patient zero for every communicable skin condition known to modern medicine. Let's start with the journey. After a delayed flight and then being trapped on the interstate for over two hours while traffic sat completely still due to a semi-truck accident, all I wanted was a bed and silence. Instead, I arrived after hours and was forced to stand outside in the cold for roughly 30 minutes, trying to communicate with an elderly clerk through a window. He clearly could not process my Expedia reservation and repeatedly had to call someone for help. Eventually, a younger man, presumably his son or nephew, emerged in pajamas, speaking to him in their native language to translate what should have been a very simple transaction. No one asked for my reservation number. No one looked anything up. They just... guessed. The whole operation felt like a group project no one prepared for. After several attempts, I was finally handed a dirty, visibly stained key card. Not metaphorically dirty. Literally dirty. Predictably, it didn't work. I had to return to the office more than once just to get the card re-coded so I could enter the room. Now let's talk about the room, because this is where things crossed from "inconvenient" into deeply concerning. The door's locking mechanism was broken. The towels had stains. The bed had stains. The walls had stains. The floor had stains. The tub, sink, and floor all had identical rings, like the room had been marinating in neglect for years. Everything was coated in a thick film of dust, the kind that tells you no one has wiped a surface since the Clinton administration. This wasn't about old furniture or budget accommodations. This was about cleanliness, or rather, the complete lack of it. I did my best not to touch anything with my bare hands because you could see and smell that this room was not clean, not sanitary, and not fit for human occupation. Bleach itself would have looked at this room and said, "Yeah, I'm not going in there." At this point, I contacted Expedia to cancel, only to be told that the cancellation policy required forfeiting one full day's booking. Conveniently, Expedia claimed they could not get in touch with the property, which is interesting considering I had just been standing outside with multiple people in pajamas who were very much alive and present. So now I'm left wondering who's playing me harder, Expedia or the Best Inn. I canceled the reservation almost immediately, returned the key card, and booked another hotel in town. But the principle still stands. The presentation of this property on Expedia is wildly misleading, bordering on fraudulent when compared to the reality of crossing that threshold. This place should not be operating. Full stop. There has to be a health code violation somewhere in this equation, because this wasn't "low quality," this was unsafe. One night in that room felt like signing up for ringworm with a side of tetanus. After a long, exhausting travel day, the last thing anyone deserves is to be greeted by a biological hazard masquerading as lodging, then told there's "nothing that can be done" while your money disappears into the void. This was day one, and it somehow managed to be one of the worst lodging experiences I've ever had in a developed country. Learn from my mistake. Avoid this property entirely, and if you value your health, your money, and your sanity, keep scrolling past this listing on Expedia.

This was called Best Inn. It was awful this place needs a lot of updates and i think the family…read morethat owns it lives there and their kids with prank you by knocking on the door and running alway or will kick a ball at your door. The shower head is not really clean. It was the worst shower i have even taken! the cable will freeze the fridge didn't really stay cold and the pool is falling apart and is not very deep.

This was a great place for my 8 year old son and I to spend quality time together. The property is…read moreabundant in history, beautifully preserved art and artifacts from all over the world. The hosts provided us with a comfortable, enjoyable and informational expeirence that we will always treasure. Not only was our time memorable but our sleep was fantastic which I find rare when traveling to new climates. I will certainly return with my family and have already told my father to make this a destination next time he is in the area. Thank you again Johnathan and Polina. My son told everybody about how yummy your breakfast was. See you next time.

We thoroughly enjoyed our brief stay at Shiloh Chennault Estate. Polina, one of the owners,…read more greeted us when we arrived, gave us a tour of the civil war artifacts and the exquisite 15th-to 19th century paintings that hung on the walls of the estate. It was a joy to see the paintings and civil war artifacts up close and have the opportunity to discuss the collection with Polina. After the tour, we settled into the Jenny Lind suite with the jacuzzi tub. It was great to soak in the tub and relax after a busy day and enjoy the complimentary wine and refreshments. Our room was so beautiful, quiet and comfortable. We woke up to a beautifully presented breakfast that was healthy and bursting with flavor. Our favorites were the sorbet and fruit, crostini and the lovey and delightful cheesecake. The small plates of deliciousness are sure to please any foodie. We highly recommend staying at the Shiloh Chennault Estate when you are visiting the area. Polina and Jonathan are great hosts who have a tremendous wealth of knowledge of fine art and military history. Shiloh Chennault Estate is very special treat that you don't want to miss.

Drove 2 hours from Memphis to have lunch at Hagy's. Four of us went and the trip was well worth it…read more There were busy but we got seated in 5 minutes and received great service. We had catfish, slaw, soft shelled crab, sweet potato, baked potato, salads, hush puppies and caramel pie! All were really good. We will be back.

One of the only restaurants in the area so we were hoping for the best after spending the day at…read moreShiloh Battlefield and being hungry. It turned out to be a cute family owned place and packed for dinner! But the wait wasn't too long and the service and food were good. Only complaint was that the side salads were tiny.

I've requested multiple time to be compensated for false advertisement on the free hot breakfast…read moreand have yet gotten what's owed. Me and my wife was told that since their employees didn't show up we were basically out of luck and nothing could be done about it. Would not recommend booking with Expedia or this hotel at all.

Well run and clean. Nice rooms and good attentive service, nice breakfast buffet too. Plenty of…read moreeasy parking. Very few downsides, The rooms facing the freeway are super noisy night or day, there is only one elevator to use. The biggest single issue is how to get onto the site. You have to go through the adjacent gas station to get in. This is not intuitive and dangerous when turning across a very busy road. Big obvious signage is needed badly before someone dies on the road.

This place is definitely a ripoff. We had reservations for 3 rooms for my family and another…read morefriend who had talked to Brian there to get our reservation had four rooms. The Sunday before we were to be there on Friday an Indian guy called me and said they would not honor our reservations. The person at the motel had made a mistake. Tried jacking up the rates. We canceled. After seeing the place glad we did. I have slept in barns that was cleaner. What a ripoff

Title: Avoid at All Costs - 14 Days of Filth and No Housekeeping…read more Staying at the Best Western New Albany, MS was an absolute nightmare. I'd rather camp in a parking lot than endure that again. No housekeeping for 14 days. Despite putting the service sign out daily, I was left to buy my own toilet paper, take out my own trash, and even vacuum my own room after cockroaches - because apparently, DIY housekeeping is part of the Best Western experience here. After escalating my concerns to the manager after 8 days of kindly requesting a clean towel and taking out my own trash, he graciously let me switch rooms (thankfully no rust stains this time) and gave me a $50 discount for that night, which didn't even cover the mattress cover I had to buy to hide the mystery stains on the mattress in the first room or the slippers required to keep my feet and socks from turning black on the carpet. Oh, and don't forget the brown, sediment-filled water that came out of the tap. I had to get bottled water just to brush my teeth. This isn't mentioning the broken fridge, construction noise, broken equipment in the gym and business center. Those are minor inconveniences. It adds to a wholistic nightmare. The cockroaches were a delightful bonus. If you're thinking of staying here, reconsider or bring your own toilet paper and vacuum. I could also save you the trouble and will happily lend you a tent.

Think motel 6. I can't believe holiday inn is ok with their name on this place. It's old and…read moreoutdated. Chairs are rip and stained. Bathtub is stained. Vanity is extremely old and scratched. Tv is like a 32". By far the worst holiday inn I've stayed at. Like I said it's pretty much a motel 6. Only positive is the staff. They are very friendly and helpful.

AVOID AT ALL COST !! I know it's a little further drive but go to the one in Guin Alabama!! The…read morecarpeted floor was sticky, no hot water in showers, check in says 3 but we didn't get a room until after 6 pm on a Thursday and it wasn't even clean!! The bed was broke and staff said well there is a pull out couch!!! Yea because I rented a hotel for a hide away bed!! all honesty I would have been better off camping

What a nice surprise for an older Hampton was completely recently remodeled and finished so…read moredefinitely a perfect start to yet another Hampton Inn. I predominately stay at Hampton and they vary quite a lot around the country. And yes, there are such a range, but most all fit a Hilton standard that I found comfortable with traveling as much as I do. The staff was very sharp, Carol is the one who checked me in, was very detailed on locations of breakfast coffee bar, etc. as their layout was limited yet the new design made this older building stand out very well. Elevator is right there next to the entry and new carpet everywhere paint and bright art on the walls made this a 2023 hotel that is certainly probably seen many years of use in a unique location very much in need of a hotel like this. The bedroom was clean and fresh, bathroom was impeccable, the beds are my reason for staying at the Hampton Inn, and were extremely comfortable, air conditioning, worked well, and Internet was standard. Everything I'm looking for. This is a very off the road location for me on business but glad I found it and highly recommend it not only to business travelers that service, local industries, but visitors to the lake looking for a nice hotel. Highly recommend.!!!

WOW what an adventure! We were headed to Shiloh Battlefield and staying here was a last second…read moredecision and booked it about 2 hours before arriving. They had a king size bed on the first floor so it sounded good. Beautiful area with a nearby lake staying on land that was part of history. Once we made it to the room, the key card didn't work. So I went back and the friendly clerk made another. This one worked. We rolled the luggage cart into the room and oops, I see luggage on the 2 double beds and someone was in the bathroom! I backed us quickly out of the room and back to the desk we went. (Glad it wasn't someone brandishing a firearm and declaring us as violating his space!) The correct room was 106 and not 108. Easy mistake, but might not have ended well. This hotel, 27 years old, is exceptionally well maintained. No fridge or microwave in rooms and not much of a TV, but we were just there for the night. The bed was amazing. The A/C was a little anemic, but it did get the room cool. The breakfast was absolutely amazing! Great cheese omelets! It is somewhat off the path, but close to a few restaurants/grills.

Best food here is the continental breakfast, managed by Linda, who is a sweet, down-to-earth…read morelocal, but the dinner menu is a no-go. Catfish exists in a flavorless world where even a dash of salt or scintilla of cayenne is too much to ask. Simply toss un-molested, unsalted, unloved catfish fillets in virgin cornmeal and fry in the blandest oil discovered by man (probably canola), and serve with the saddest excuse for tarter sauce ever attempted (probably miracle whip passed by a teaspoonful of sweet relish and two cups of white sugar). Steamed broccoli was inoffensive, chicken fingers were slightly more successful than catfish, sweet potato fries were duller than a Presbyterian picnic.

Beautiful views of the lake, friendly and prompt service. Very clean and good choices on the menu.read more