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    Value Inn

    4.0 (1 review)
    InexpensiveHotels

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    1030
    1703
    12350

    12 years ago

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    Best Western New Albany - Exterior

    Best Western New Albany

    (19 reviews)

    $$

    This place is definitely a ripoff. We had reservations for 3 rooms for my family and another…read morefriend who had talked to Brian there to get our reservation had four rooms. The Sunday before we were to be there on Friday an Indian guy called me and said they would not honor our reservations. The person at the motel had made a mistake. Tried jacking up the rates. We canceled. After seeing the place glad we did. I have slept in barns that was cleaner. What a ripoff

    Title: Avoid at All Costs - 14 Days of Filth and No Housekeeping…read more Staying at the Best Western New Albany, MS was an absolute nightmare. I'd rather camp in a parking lot than endure that again. No housekeeping for 14 days. Despite putting the service sign out daily, I was left to buy my own toilet paper, take out my own trash, and even vacuum my own room after cockroaches - because apparently, DIY housekeeping is part of the Best Western experience here. After escalating my concerns to the manager after 8 days of kindly requesting a clean towel and taking out my own trash, he graciously let me switch rooms (thankfully no rust stains this time) and gave me a $50 discount for that night, which didn't even cover the mattress cover I had to buy to hide the mystery stains on the mattress in the first room or the slippers required to keep my feet and socks from turning black on the carpet. Oh, and don't forget the brown, sediment-filled water that came out of the tap. I had to get bottled water just to brush my teeth. This isn't mentioning the broken fridge, construction noise, broken equipment in the gym and business center. Those are minor inconveniences. It adds to a wholistic nightmare. The cockroaches were a delightful bonus. If you're thinking of staying here, reconsider or bring your own toilet paper and vacuum. I could also save you the trouble and will happily lend you a tent.

    Value Inn - hotels - Updated June 2026

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