My grandpa goes her for his physical therapy and he makes sure I never miss his days because he…read moreloves going! The staff are friendly and very caring especially for him and the language barrier. I appreciate them very much!

The first priority at PT of SM IS YOU, the client. I have had occasion to visit several other…read moreplaces in San Marcos to receive physical therapy. By far PT of S.M. Is the best. One thing that impresses me most is their professional approach. They respect your time. Each staff member consistently monitors the clients performance. You do not have downtime waiting while the staff chats among themselves. They do not look at a computer screen while you wait to find out what you should do next. Not sure if you are doing an exercise correctly it's not long before a staff member answers the question you didn't know you had. The staff is extremely well trained and each staff member provides a consistent set of instructions and feedback. Everyone is super friendly which makes for a relaxing environment. Lacy in the office is like the mother of everyone. She cheerfully greets clients by name and makes sure future appointments are scheduled to suit the clients needs. She is the perfect person for the job.

Facility overall: 3 out of 5 - some disrepair to walls and…read morecabinets Cleanliness: 4 out of 5 Staff: 4 out of 5 - friendly, stretched thin sometimes Food: 1 out of 5 - very low quality Rehab: 5 out of 5 Memory care: unknown Safety: 4 out of 5 Price/value: unknown - Medicaid facility

My father was a resident here from October 2017 through June 2018. The place isn't brand new, but…read moreis clean, no smell of urine. The food was healthy and delicious, and there are more staff per person than other places (particularly California where I live). Further, all staff were friendly and helpful with the exception of two ladies, one older who seemed on the uncaring side, and one very young who told a resident to pick up his feet impatiently while wheeling him to the lunchroom. But they were the only two and they weren't inappropriate or harmful, just not as warm as the rest of the staff, who were amazing! Friendly, helpful, hardworking, affectionate and loving to my Dad and the other residents. Talking with the residents, they generally like it there. While rooms are segregated according to need (i.e. memory care) residents mix with one another in the common areas, dining hall and outside. Many were smiling, friendly. The phone is not answered at all times, and administrative staff particularly seem overworked, but the care my father received was superb, and he was content there, and treated like a person. I would recommend Hays over other nursing facilities in San Marcos because of the obvious contentment and peacefulness in the residents. I believe they feel loved and enjoyed by the staff there.

My husband was a resident here and I cannot say enough good about this facility. It is extremely…read morewell-run, organized, clean, and cozy. The staff treat residents (and families) as if they were family. They are attentive, friendly, kind, and responsive. Residents are clean, supervised, and well cared for. Meals are balanced and presented in an attractive manner. Owners are on site often and participate in daily/weekly care of residents. They are also reachable and available to families. I could not have been happier with this placement.

Mr and Mrs Lopez are very caring people , they care for the Residents as well as Family members…read more,Very strong work ethics , There place of Business is very clean very welcoming its definitely a 5 It nice to have Great people like Mr and mrs Lopez that care for each Residents Care , welfare and security its means alot ,Thank you for all you do ,,, Jacqueline V

I was at this facility for care after surgery to repair a fractured tailbone. It was a very…read morepleasant stay. The staff was very involved in my care, consistently attentive to my needs and requests, and very nice. It seemed that they all enjoyed their work. The physical therapy was also right on target with the level of exercise that I was capable of and what really helped me on the road to recovery. Lori D.

This nursing home and rehabilitation center was used as a voting place, but I highly recommend it…read more The facility was bright, cheerful, and clean. The patients/residents were well-taken care of and enjoyed being there. The staff interacted pleasantly with them and made sure there were plenty of activities.

Smells wonderful and staff cares about all residents. Staff goes out of their way to make sure…read moreresidents are comfortable and cared for. Definitely a good place to place a loved one if needed.

I've worked in many nursing facilities over my career and Parkview Nursing and Rehab is by far my…read morefavorite. The staff genuinely care for all the residents and go above and beyond. The food is above standards and the facility SMELLS AMAZING!! If I had to place a family member anywhere it would be Parkview!

The quality of care here was amazing they got my husband back on his feet after a catastrophic…read moreaccident. Only complaint is the billing is an outside company and they are unpleasant and ineffective. Even with that information I would 100% choose to return to this facility if myself or a family member needed care.

The best Therapy team and nursing team. The staff truly cares about their patients. I would…read moredefinitely send my family members here.

I actually went here for a server job. During my interview, the manager said in these exact words…read more"You're hired" I then completed all the paperwork, drug screening, did a background and everything. I went home after that and was told to wait for an email. Then a week later after not receiving anything I called and was told that the manager I interviewed with "had the wrong description for the job" which made no sense considering the job posting online had been up for a while and they have never took it down if it was so wrong. When I brought up the fact that I was told I was hired and did all the paperwork, I was told "we do all that for everyone" This place is a complete waste of time.

My mother has been an Enhanced Memory Care/Alzheimers patient for six months now. We're very happy…read morewith the compassionate experienced focused care she receives. Luckily, my husband has visited many Assisted Care Centers in Texas to sell lab testing; so, he has banked a treasure trove of information. His comment after visiting Alexis Pointe and meeting the staff, "It's the best I've seen." Alexis Pointe is shiny - breathtakingly beautiful, engaging and well-designed. But above and beyond that, the staff commits to a positive experience for all involved every day. They care and care and care some more. They go above and beyond. After an exhaustive search to find the best place, we also discovered that Alex Pointe offers competiitve pricing. What more can you ask for?

I am so proud to recommend this facility to my patients, family & friends needing compassionate and…read morelife giving care. In my industry we have a few good options to help our patients with a respite or long term stay but really standing out here is how beautiful & incredibly clean the property is and how patient, kind and caring the staff are to the families I continue to send here...Such a relief to have them on our Favorite for Families list and a great option if you or your loved is needing compassionate care. Sherrie Lynn McBurney Altus Hospice San Antonio

This place needs to get their act together. My grandma is…read morestaying with them, and they are completely inept on most every count. Walking in the front door- you don't find anyone at the front desk. I breezed in, started wandering around the facility, and nobody was around- the halls were empty of people working there. That seems to be the general feeling of the place- grossly understaffed. My grandmother has been complaining about the fact that she hits the button that calls the nurses, and nobody shows up for five hours. Five Hours. They haven't been able to deliver her prescribed pain medications, because the facility has been out for days. Days. How does a medical facility run out of medicine?! The management here is largely absent. It's taken days to get to see a doctor. Days! This place is completely inept. Don't send your loved ones here. The one guy on duty doesn't have nearly enough time to get to see them. Beware!