if you're looking to work here or even bring a relative here ... DONT ! This place is so…read moreunprofessional it's not even a joke. Management is horrible & does not know how to communicate with their employees, especially the owner Kelly ! She doesn't care much about her residents or employees, & it shows time & time again. One resident had everyone at her dinner table sign a letter explaining how the food was bad & they would like something to change, considering they pay thousands of dollars for this crappy place !!! Both owners did nothing to fix it, they literally hire anyone as a chef even if cooking is not their specialty !!! As I'm serving the food blood should not be coming out of pork chops or chicken, white rice shouldn't be baked in the oven ... coming out dry & hard. It's honestly so sad taking into consideration that this is the residents homes! Moving forward, I built great relationships with a lot of my residents & their families. (In fact one asked me if I would be open to being her mom's personal caregiver, because she couldn't trust this place!!!) It should be almost embarrassing that not one of them have anything good to say about the owner or management. (I'm still in contact with many of the families). If you seen or heard about the things that go on behind closed doors at this nursing home you would be disgusted. Unprofessional things such as the owner sneaking around empty rooms & flirting with the maintenance man. Bringing her son into an empty room to ague with him about a credit card (the walls are paper thin, not very private Kelly !!!). It's sad when you allow one of your med techs (who's also in management) to come into work drunk & still employed there the next day. Kelly the owner tells everyone how she hates drama, and if there is an issue come directly to her to resolve it .... when really she is the drama & if you come to her about a situation you will lose your job :) (I've seen it happen before). Also didn't even mention how Kelly messed up on my coworkers pay (not the first time messing up employees pay) and he was missing over $100 .... guess she thought he wouldn't notice, & he did. When he brought it to her attention that's when she started treating him even more like crap & it's been almost 4 months, his money has still yet to be given to him. I could go on & on about this place but then I would be writing a book. (Tim the other owner likes to come on here just to try to cover up the reality of this trashy place, if these reviews are coming from multiple former employees, current employees & residents families ... then hmm who's really being dishonest here) ? Moral of the story, I loved my residents but hated this place. I will be back from time to time but just to visit with some of the residents, because like stated before I built some amazing relationships & I will miss them dearly ! The image below is coming from a resident's daughter! My work spoke for itself :)

i begged for a pillow for ninety minutes and was brushed off by the same woman with glasses . i…read morecan't talk due to PLS and yesterday i was told she didn't have time to let me write it out and today she ignored me totally, causing me to miss my only meal. i feel less than human right now and c she Acts like i choose not to talk. i am more than upset right now and hungry

I have nothing but negative feelings for this place, I have a lot to say but I'll keep it short and…read moresweet.. They ruined the last 2 weeks of my mothers life after losing her dentures, and tried to steal money from my aunt, there is a lot to unpack but I'm going to leave there because to get into it infuriates me... It's been 3yrs and entirely possible that no one working there then is there now, but I doubt very seriously that the general care of the people staying there has changed considering the turnover rates at these facilities...

Nellie's Heart Caregiving is absolutely the best! They put their heart into their work and very…read moreprofessional. I highly recommend them!

Tried to call...got voice mail and the message said the box was full and you can't leave a message…read more Bad sign...won't be using this service for my elderly mother.

I woukd give 10 stars if possible. I can't say enough positive things about Angels For Elders. My…read moreparents love every care giver and thinks of them as family. The business is professional and caring. They work with me to solve anything that may come up. And with 92 and 95 year old parents things come up often. I really couldn't ask for a better company to trust with my parent's care.

Showing up on time for a surgery appointment. Not billing me for time that they didn't show up…read more Waiting almost a year to get around to billing me for something they said that I've already paid for. Not sending me a driver who had a giant arm cast so big she couldn't fit in the driver seat of my car and was on medication for pain.

We decided to go ahead and give this agency another try. Get a call this morning at 7:30AM from the…read moresitter ( not the agency) telling us the next lady for the 7am-7pm shift will not be able to come in. It's very disheartening that this agency lacks any professionalism to have their supervisor call the family who is paying for the services instead of making the sitter call them

I highly recommend this company. They are honest, polite, compassionate and reliable. Every…read moreexperience I have had so far has been pleasant.

I have worked for Home Instead for 2 year's. You couldn't ask for a better employer. They truly…read morecare about their client's and their caregiver's. They try to match up the caregiver with the client including travel. You can call them anytime day or night if you have any questions. I could go on and on about the owner's and the office staff very family oriented honest and they get five star's from me.

Hill Country Care Providers- Thank you for your incredible professionalism and first rate service…read more From the time we've met, y'all have shown impeccable integrity and gone above and beyond. What a courteous and helpful staff! If I could add two more stars, I would!

My 91 year old father can be, and had been very stubborn, especially when it came to his care and…read morethe the fact he can't be independent anymore. Caregivers that Hill Country sent were very understanding and very good at what they do. My dad has gotten more used to having someone help him with his daily activities and been more active because of it. Highly highly highly recommend this company if you're looking for a little extra help taking care of a loved one.