Went in to get maps of upcoming trip and the customer service was horrible…read more Fist time in years I've experienced horrible service from AAA BIG DISAPPOINTMENT

I have had the worst experience ever with Hilary Miskov at AAA travel in Worthington, Oh. Never…read morebook anything through her. 4 friends went to see her in July 2025 to fly first class to Switzerland in May of 2026. The trip cost each of us over $12,000 each with upgraded rooms on a river cruise. Our upcoming trip will have 2 of us flying in the morning and 2 in the afternoon even though this was a 4 person trip overseas all together. she finally booked our transportation from hotels to the ship and so on after 9 months of us calling and texting to get it straightened out. some of the hotel rooms were not even booked until recently. it's been a total nightmare and I hope that the 4 of us will eventually meet and share the same ship and hotel rooms once we get there. I have never flown overseas and had hoped the group could help me navigate through it but it looks like I'm doing that on my own now

Merideth was recommended to us through a friend. We had loosely put together a plan to go to Italy,…read morebut it was not well formed - that's when we reached out to Merideth. Merideth was amazing and helped bring our Italy trip to life and made it a reality! We will definitely seek her out for our future trips! Highly recommend her!!

I recently booked a cruise with Stephanie from Great Getaways Travel and it was one of the best and…read moreeasiest bookings - easily the best travel agency I have dealt with in my life, and I work with many for work. Stephanie was responsive, quick, friendly but most of all very detail oriented. I've never worked with, let alone recommended a travel agency in my life, but after my incredible experience today, I immediately sought out to send a review because I wanted to share this incredible resource with others.

I just don't know where to start. I used this travel agency, although I don't live in Columbus…read morefrom the suggestion a close friend. There's never really been an issue. I've used Polaris Traveler for 2 vacations through Apple Vacations. Jamaica and Mexico. They were both AMAZING vacations. I believe that was due to the fact that we chose really good hotels, with suggestions from the travel agent there. I booked both of them with Yvonne. She's a little bit abrupt and borderline rude. But, she gets down to business. When I asked her questions, if I could get passed her tone, I could determine if the information she was giving me would work for me or not. We GOT THINGS ACCOMPLISHED!! I like people that are straight forward and to the point. On the flip side of that, there is a man that works there. First of all, he talks entirely too much and you have to filter through all the mumbo jumbo. Secondly, I just got off the phone with him and I could not get him to help me with anything except talking excessively. I asked the same question 4 TIME AND I STILL DID NOT GET ANYWHERE with this guy. He just flat out would not help me over the phone. Honestly, either this company has so many clients and people ringing their phones that they don't need my business or there's some customer service training needed. That's putting it nicely. I asked him if they had any specials and the most roundabout open ended, undecipherable answer that led me nowhere. (I'm slightly annoyed right now because I need a vacation in the worst way) However, they will book you a FANSTASTIC VACATION!!! (I know this, I've used them TWICE) IF #1 You can get Yvonne, you can get past her aggressive, abrupt, and condescending tone. #2 if you can motivate the guy that works there to do some research for you like a travel agency is supposed to, instead of talking in circles and telling you how many times HE'S BEEN TO NEGRIL AND RIVIERA MAYA. I just wish I could get a little less attitude from Yvonne and a little more service from the guy who's name I cannot remember because he talked so much. Considering that most weeklong, all inclusive vacations, at moderate resorts are priced about $1400, I don't think that's too much to ask for. Less Attitude, more business. I'm now on the hunt for a new travel agency.

Rosie helped us plan our trip to Hawaii last year and our family had such a magical time! From the…read morebeginning Rosie's very attentive and has several options for you to choose from. As soon as we landed, our car was ready and we were able to check in early. She also checked in on us with a text making sure things were going smoothly. She is my forever travel agent. As a matter of fact she booking our next vacation for next year! Can't wait and I'm not nervous because I know she will deliver the best experience.

Being stuck in Italy solo traveling can be a nightmare if you're cutting it close on your flight…read moretime- you all of a sudden have no internet service, the train is delayed for over an hour, phone is dying and... you get the idea. Ventures Valentina helped me find another last minute flight same night from halfway around the world. With such a chaotic & anxiety riddled situation; the weight lifted off my shoulders allowed me to relax once again & take in the beautiful Italian scenery from the train ride. Thanks for making this as painless as possible & handling all my flight arrangements.

This is one of the best travel agents I know, she specializes in Disney vacations for the whole…read morefamily and she's the one you want because she has a family of 5 with 2 teenage boys and a girl. So she has to stay on top of all things Disney from Hotels, meal plans, new attractions, tours, cruises, dining, tickets, to even adventures by Disney specialty tours she knows it all!!! Plus, if you book with her, you don't have to guess if you're gonna make the right choice and everyone in your family is gonna have a great time because they will it will be a lifetime of lasting memories. Plus, if Disney isn't your thing well, Mexico is her second specialty and my favorite place to go. Make sure to take your family to a beautiful all-inclusive resort to forget all your troubles and let Liri figure that out for you. Anyway, if this review helped you at all, please mark as helpful and follow me for more reviews around the world.

I could not get resolution from the AAA - Worthington office on an issue; so, I went to the AAA -…read moreWesterville office. The two individuals I spoke with at the AAA - Westerville office were very understanding, looked up an old receipt, printed it out, and even looked up the Customer Service phone number for Delsey Luggage. Kudos to the AAA - Westerville office for their customer service! I did not receive good customer service from the AAA - Worthington office and I've been a AAA member for 29 years!

Your check-out help was contrary and nearly rude to us because we did not have our large "credit"…read moretype AAA card in our wallet or purse. Both my wife and I cary our key-ring card along with other key-ring cards that we frequently utilize. I received a lecture on why I should carry the larger card and how AAA was losing money from customers that peel off their key ring card and give it to non-members. Nearly walked out to avoid tasing my voice but your cashier just kept on lecturing. Not a pleasant visit.

I wanted to thank Island Travel Company for the wonderful trip to Hawaii! It was truly the trip of…read morea lifetime. Every single recommendation for meals and accommodations were spot on!! Highly recommend!

When it came time to plan a trip to Punta Cana, my husband and I knew this was the place to come to…read morefor help! We know nothing about the area and haven't stayed in a resort in years. I had a list of particular things that were important to me in choosing where to stay. I gave Angel my list and she came back to me quickly with a list of properties. We took a look at everything and one really caught our attention-Hyatt Ziva Cap Cana. It's an all inclusive family resort, on a calm and beautiful beach, with high ratings. She told me it checked off every box we had. After a 7 night stay, I can confirm this 100%. This resort was everything we wanted and more. We aren't the type of people to stay in one place for 7 days but we found everything at this resort so incredible that we never left it. Our 6 year old had the time of his life there, and so did we! The resort was stunning, clean and inviting at every turn. The staff was hospitable, kind, and attentive. The food was plentiful and delicious. The beach was calm enough for us to feel comfortable with a younger child who is still learning how to swim well. The resort also has activities geared towards kids and a Kids Club where the adults could have an evening or two for a date. Angel knew exactly which resort was the one for us! Angel also arranged our transportation from the airport to the resort and back to the airport. The transport was clean, air conditioned well and efficient. They came ready with drinks and snacks - we couldn't get enough of the plantain chips! The airport transport area was hectic and I was very glad to have already arranged our transport - the driver also found us which was very welcomed after a long travel day. My husband and I love travel and love trying new places. We typically do not return to a destination because there's so much of the world to see - however we both already are talking about when we should return to Punta Cana to stay at Hyatt Ziva Cap Cana again! This vacation was everything we desired it to be! Thank you Angel and Island Travel!

Magic Cruises in Worthington, Ohio, is a top-notch business. Its people are knowledgeable,…read morereliable, thorough, and work hard to perfect arrangements for the client. They streamlined the experience for me right down to the details. I have spoken with Patti, Kate, and Alice, and all three of them have taken care of big and small details on my behalf. I recently attended a Magic Cruises meeting, and even their meetings are set up for the client's comfort and are tailored to make trip preparation pleasant, fun, and easy. They more than met my expectations.

Great Clips Platt!…read more Cynthia does a fantastic job! She is an experienced stylist and takes the time to do the job right!

Lisa Balek was absolutely amazing to work with when planning our trip to Cancun. She handled…read moreeverything from the resort, to flights, and even transportation to the resort. She prepared us for paperwork, passports, and even checked in with us while we were there to make sure everything was perfect! I will absolutely use Somerset Travels again!

From the owner: Somerset Travels, LLC. is dedicated to offering you the best prices and advice, while maintaining…read morean emphasis on customer service, so don't hesitate to contact me so I can start planning your next travel adventure! As your personal Travel Agent, I'll devote time and effort to making sure you're happy with your travel options. My experience and commitment to customer satisfaction has earned me a solid reputation in the travel industry. If you need any assistance, I'm just a phone call or e-mail away, so you'll receive the immediate attention you not only need, but also deserve.